Reviews
Graet Service
My service advisor was very helpful and courteous, and the service was done in a Timely Fashion and would definitely refer this service department .
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Walter, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Warm regards, Ourisman Chrysler Dodge Jeep Ram of Bowie Team
Excellent experience!
Very pleasant - no pressure deal. It was clear that Eddie Johnson and the rest of the sales team were truly interested in putting together the best deal, that would work for us, the customer! They listened to what we wanted and made the deal happen. Great experience all around!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Richard and Susan, Thank you very much for taking your time to leave us a great review! We are pleased to hear about your great experience at Ourisman Chrysler Dodge Jeep Ram of Bowie! If there is anything else we can do for you just give us a call! Regards, Ourisman Chrysler Dodge Jeep Ram of Bowie Team
Rhino Wrangler
Lauren and Ron Ward were great to deal with in the purchase of my new JKU. I had a very specific idea of what I wanted in a Wrangler. After an exhaustive search of available options, I decided to have my jeep ordered from the factory, but it didn't end there. I wanted a lift kit and big tires. After discussing the options available, I chose to have Ourisman install the mopar lift kit and picked out 20" rims and 35x12.50 tires. They were able to get the jeep fitted with a back-up camera and heated seats in the rear. I could not be more pleased with the way it turned out. It is definitely a head turner. Thank you Ron and Lauren for guiding me through the process.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate the time it took for you to write this review and assign our dealership with such an excellent star rating. Congratulations on your new vehicle! Lauren and Ron will be happy to know you left our dealership satisfied. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Best, Ourisman Chrysler Dodge Jeep Ram of Bowie Team
service
I can not say enough about the friendliness and service I received on getting my ram truck worked on.Everyone was extremely helpful and pleasant and I will not take my truck anywhere else.I was lucky to drop my truck off on Monday and pick it up the very next day.I am still in shock at how awesome everyone was.Thanks John,Guy,cashier and the nice man who brought my truck around. sincerely appreciate everything. thanks, Jody
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jodes, we appreciate your kind words about our service team. Thank you for choosing Ourisman Chrysler Dodge Jeep Ram of Bowie for your vehicle needs. We look forward to working with you again in the future. Best, Ourisman Chrysler Dodge Jeep Ram of Bowie Team
My 2016 Wrangle Jeep Unlimited Sports 4x4 Vehicle
I would like to thank Ms. Lauren Smith for making the purchase of my new vehicle a great experience she was very kind and knowledgeable and it was a great joy working with her. This dealership had a lot of moving parts in making my day one of the best days. I would also like to thank Mr. Chu Park and Mr. Mike Click for all of the help in making the purchase of my very first new vehicle a great experience. I am now the proud owner of a 2016 Wrangle Jeep Unlimited Sports 4 x 4, and I love it!!!!!!!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It was a pleasure to read about your first buying experience working with Lauren. Congratulations on your new 2016 Wrangle Jeep! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Best, Ourisman Chrysler Dodge Jeep Ram of Bowie Team
Great service
Outstanding customer service and support. Friendly and knowledgeable sales staff. Extremely pleased with my buying experience from start to finish.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are pleased to hear your experience was smooth from start to finish, especially that it felt more like "a discussion, not a negotiation." We're eager to assist you with every aspect of your automotive inquiries in the future. Warm regards, Ourisman Chrysler Dodge Jeep Ram of Bowie Team
Great courteous service and the facility was clean
The technician explained to me what they were going to do and an approx time it would take. The facility was clean and comfortable seating for customers.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate your marvelous feedback, Sarah. It is our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs! Thanks again. Warm regards, Ourisman Chrysler Dodge Jeep Ram of Bowie Team
Great Service
My vehicle was serviced in a timely manner. The lounge is very comfortable and the service technicians is and always very courteous and responsive.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Kim, we sincerely appreciate your feedback. Each employee is a valued member of the Ourisman Chrysler Dodge Jeep Ram of Bowie team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Warm regards, Ourisman Chrysler Dodge Jeep Ram of Bowie Team
Quick, timely service
Quick service, but could use additional space without tv for doing work, other than the desk cubes that currently exist.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for your kind and honest review of Ourisman Chrysler Dodge Jeep Ram of Bowie. We always appreciate any feedback. It was a pleasure to do business with you and we hope to see you again in the future! Regards, Ourisman Chrysler Dodge Jeep Ram of Bowie Team
good service
the sales people and the selection of vehicles to choose from that's all I have to say about this survey. if this isn't enough, then sorry
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much. We always appreciate any feedback. It was a pleasure to do business with you and we hope to see you again in the future! Best,Ourisman Chrysler Dodge Jeep Ram of Bowie Team