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AutoNation Acura Stevens Creek

(1,485 reviews)
Visit AutoNation Acura Stevens Creek
Sales hours: 9:00am to 9:00pm
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday 10:00am–8:00pm
New (866) 263-4289 (866) 263-4289
Used (844) 327-4554 (844) 327-4554
Service (888) 588-6580 (888) 588-6580

Reviews

(1,485 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Quick and easy service with no hassle or surprise

Quick and easy service with no hassle or surprise expenses. Easy to schedule and with great customer service each time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

Fast and Friendly service

Fast and professional service was offered by Rolf. Came for oil change and wheel alignment. He explained any charges prior to servicing. The always wash and vacuum my car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Lillian, thank you for your positive review. We're happy to have been of service to you. We are always more than happy to assist you if anything else comes up. Take care!

this dealership is very good and fast service.

this dealership is very good and fast service. all the people are very nice and friendly

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Friendly and welcoming staff.

Friendly and welcoming staff. The entire transaction went relatively fast, I was driving my new car in just a couple of hours.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

I took my car here for its first service.

I took my car here for its first service. My service advisor, Nicole, was very communicative, yet had a nice calm demeanor. She wasn’t pushy and didn’t act like she was trying to sell me anything. My service was done promptly and sooner than expected.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello Patrick, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

Stevens Creek Acura

My Service Representative was extremely knowledgeable and courteous. He explained every procedure thoroughly and provided a way to expedite future service appointments. Facility was spotless, even the restrooms.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Lavonne, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

The salesperson was great in showing me all of the

The salesperson was great in showing me all of the technical features of the car even before he knew I was planning to purchase the vehicle. I had a great experience purchasing my MDX and I am so happy with my purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

I had a great experience leasing a new RDX at this

I had a great experience leasing a new RDX at this dealership. I didn’t know anything about the car and Nathan took his time explaining the features and tech on it. They had great lease offers going and I even got a discount for recently graduating. Best car buying experience thus far.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

I had an amazing experience with these guys.

I had an amazing experience with these guys. I wanted to sell my car and Diego kept in touch with me regularly. When I got there, it took them 10 mins to give me the numbers, 2-3mins to sign the paperwork, they used Zelle to put money in my accounts straight away, and they gave a ride home. This is how things need to be in 21st century.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

Acura review

The employees were professional. They provided answers to the questions I had.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Lipsa, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.