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AutoNation Acura Stevens Creek

(1,485 reviews)
Visit AutoNation Acura Stevens Creek
Sales hours: 9:00am to 9:00pm
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday 10:00am–8:00pm
New (866) 263-4289 (866) 263-4289
Used (844) 327-4554 (844) 327-4554
Service (888) 588-6580 (888) 588-6580

Reviews

(1,485 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Quick and fast servicing as promised, nice and tidy

Quick and fast servicing as promised, nice and tidy lounge, my daughter had a nice time during the servicing time, she had plenty of toys and snacks to enjoy .. thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Praveen, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

I recently had the pleasure of experiencing the finest

I recently had the pleasure of experiencing the finest car service at Stevens Creek Acura, and I must say it was truly exceptional. I had the privilege of being assisted by Nicole Dunn, who displayed an incredibly warm and welcoming attitude from the moment I arrived. Nicole's honesty and integrity were truly refreshing. She took the time to thoroughly assess my car service needs and provided me with transparent recommendations, never attempting to upsell me on unnecessary services or products. Her genuine concern for my satisfaction and trustworthiness made the entire experience that much more enjoyable. To add to the already remarkable service, Nicole went above and beyond by arranging complimentary rides to and from the service center. This thoughtful gesture saved me both time and hassle, making the entire process seamless and convenient. Furthermore, at the conclusion of the service, Nicole surprised me with a complimentary car wash, leaving my vehicle looking immaculate and me feeling incredibly valued as a customer. In all my years of receiving car service, I can confidently say that Nicole and the team at Acura Stevens Creek have set a new standard of excellence. Their commitment to providing outstanding customer service, combined with Nicole's exceptional professionalism, made this visit truly unforgettable. Without a doubt, I couldn't have asked for a more satisfying experience. Nicole and Acura Stevens Creek have my highest recommendation!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Acura Stevens Creek! We appreciate your recommendation of AutoNation Acura Stevens Creek and we hope to be of service again in the future.

I purchased my acura at this dealership and ever since i

I purchased my acura at this dealership and ever since i go for all services here and always receive the best care and good deal for my car service. Very caring team for customers and take great care of you and your vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Elija, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

Great service

i rate it 5 because they can be reached easily for any question and my experienced in buying a car is very straight forward, the facility is very clean and Marco is very knowledgeable about explaining the car mechanics.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Gloria, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

Rolf step up and help me to get appointment last minute .

Rolf step up and help me to get appointment last minute . Excellent service and friendly service .He went above and beyond address my issues. He is very knowledgeable and answers my questions. ⭐️⭐️⭐️⭐️⭐️

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

The experience was five star all the way from scheduling

The experience was five star all the way from scheduling the service appointment to dropping off the car, performing the service and pick up. Can’t ask for anything else!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

Small dealership that does high quality work.

Small dealership that does high quality work. It lives up to the rigorous standards of Acura

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

Great friendly service , that lives up to their

Great friendly service , that lives up to their commitments. Very pleasant lounge area. Dependable and organized.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Excellent services especially Nicole.

Excellent services especially Nicole. I would give her 10 stars, if I could. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello Dinh, we're happy you found our staff to be so supportive during your experience here at AutoNation Acura Stevens Creek. Don't hesitate to call us if you ever need anything. Be safe on the road!

Fast and friendly service.

Fast and friendly service. With appointment the check in process was very efficient. Car was ready an hour sooner than expected. Overall great experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!