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AutoNation Acura Stevens Creek

(1,492 reviews)
Visit AutoNation Acura Stevens Creek
Sales hours: 9:00am to 9:00pm
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday 10:00am–8:00pm
New (866) 263-4289 (866) 263-4289
Used (844) 327-4554 (844) 327-4554
Service (888) 588-6580 (888) 588-6580

Reviews

(1,492 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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I keep coming back because they treat me, and my car, so

I keep coming back because they treat me, and my car, so well! The service is complete quickly, too.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are pleased to hear you had such a positive experience with us, Chris! Feel free to stop by if you ever need any more help.

Acura Steven's Creek

The smoothest buying experience I've ever had. The team was credible and friendly. All questions answered immediately.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

Salesman Ryan B.

Salesman Ryan B. from Auto Nation Acura Stevens Creek helped us with our purchase. He was very professional and knowledgeable. He treated us with dignity and respect throughout the whole process. He made sure we were happy with our choice and made us feel welcome since the moment we met him. Thanks Ryan!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Maria, we're happy you found our staff to be so supportive during your experience here at AutoNation Acura Stevens Creek. Don't hesitate to call us if you ever need anything. Be safe on the road!

Great customer service from everyone who helped us from

Great customer service from everyone who helped us from the sale reps (Aldo, Jay) to the managers! A great experience working with Autonation Acura.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

Very organized when customer entered at parking lot,

Very organized when customer entered at parking lot, staff member approached immediately and leaded us to the appointed sales person. Followed by car test drive, price quotes, finance, insurance and sales contracts signing. Most importantly, their mangers and general manager are involved during all processes and ready to resolve any issues for us.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Acura Stevens Creek! If you need more help, our team is available to talk -- safe travels!

Oh i don’t know what to say here, totally speechless.

Oh i don’t know what to say here, totally speechless. What i know is people at autonation is nice ofcourse, love my new car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Carl, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

The salesman was especially helpful in putting together a

The salesman was especially helpful in putting together a deal that works for me. He also paired my cell to my new car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello Paul, it means so much to us that you chose our dealership! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Customer service

Excellent customer service. I have never been disappointed with the service I have received at this facility.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi, it is great to read such wonderful comments about your recent experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

Service on vehicle

Adam provided awesome customer service . I was out within 1 hr and minutes to do the oil change .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Rosa, thank you for your kind review; we are happy to pass along your comments to Adam here at AutoNation Acura Stevens Creek! We always strive to provide personable and excellent customer service. Thank you again for the review!

I brought an MDX I was considering purchasing from

I brought an MDX I was considering purchasing from another dealership for a pre-purchase inspection. Andrea fit me in the same day and the job was done quickly and thoroughly. Andrea was super helpful in explaining the service and what was found. This info was very helpful to me in discussion with the other dealership. I ended up purchasing the car and will definitely bring it to Acura Stevens Creek for its servicing from here on out. Thanks for a great job!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, it is great to read such wonderful comments about your recent experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!