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AutoNation Acura Stevens Creek

(1,492 reviews)
Visit AutoNation Acura Stevens Creek
Sales hours: 9:00am to 9:00pm
View all hours
Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday 10:00am–8:00pm
New (866) 263-4289 (866) 263-4289
Used (844) 327-4554 (844) 327-4554
Service (888) 588-6580 (888) 588-6580

Reviews

(1,492 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Very kind.

Very kind. Pleasant pleasure to meet Brian and the rest of the staff very friendly no pressure very satisfied myself and my wife with the service provided. Thank you again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

Great customer service and I recommended Acura san jose

Great customer service and I recommended Acura san jose California to my family and friends

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

Staff was friendly, professional, prompt.

Staff was friendly, professional, prompt. Service was finished before estimated time. Convenient shuttle service helped.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

They have the worse financial person Brandon.

They have the worse financial person Brandon. Just to make a sale of the optional extended service "Acura does not even trust Acura."

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (408) 758-5502 to discuss what we can do to help.

Consumer response

I don’t think you can change that. It’s a personality problem. What’s done is done. First impressions last forever.

This place was nice and friendly to me.

This place was nice and friendly to me. They helped me with all the questions I had and asked me what I was looking for to help me find the car for me. This guys were super cool with the whole process and would like to go again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! Feel free to stop by if you ever need any more help.

Excelent Dealer nice cars very professional I’m

I’m very Happy purchase this car on this dealership special with Alexis Spanish speaking language Thank you Alexis I hope you like the chocolate see you later

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Jose, we're happy you found our staff to be so supportive during your experience here at AutoNation Acura Stevens Creek. Don't hesitate to call us if you ever need anything. Be safe on the road!

Great experience.

Great experience. Adam is great to work with, and the lounge area is great to get work done while you wait.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

I had to recently take my Acura RDX for service and was

I had to recently take my Acura RDX for service and was happy with the service provided by Nicole at AutoNation Acura on Stevens Creek. - They are professional - Shuttle service offered for nearby locations after car drop off - Car is serviced and given back on time - Service report was handed over to me with brief summary of what issues were addressed by the service and what repairs may be needed in near future. I recommend this place for your car service needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value, we hope you'll consider us again in the future!

Thank you so much for addressing the issue.

Thank you so much for addressing the issue. Thank you Rohf for assisting me with all documentation in order to solve the problem about the idle. My family and I really appreciate in solving the problem. Now every time we drive our car, we feel relax and most specially safe all the time. Thank you Rohf for helping us always.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

The staff is very knowledgeable and welcoming.

The staff is very knowledgeable and welcoming. I’ve never had a bad experience here

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are pleased to hear you had such a positive experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!