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Kia of Abilene

(270 reviews)

Reviews

(270 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Kia of Abilene from DealerRater.

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This review is only for the service department! The sales...

This review is only for the service department! The sales department would get a -5 stars!!! The service people are very helpful and friendly. They do a good job.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review of our Service Department!

James and JD are the reason I keep coming back. They are...

James and JD are the reason I keep coming back. They are honest and follow my requests. Service department is excellent thanks to them. They have taken care of my car and I for many years. I am currently looking to replace my Soul if I can get the right deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the review! If there is anything else that our team can do for you, please let us know.

Fantastic!

The staff was very friendly and they were quick while also being efficient! Can't wait to go back for the next maintenance appointment. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great job . Went by fast took great care for my suv . In...

Great job . Went by fast took great care for my suv . In and out . Everyone was really nice . I will always go there . Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review! Please let us know if there is anything else that we can do for you.

Bobby Cano was an excellent sales person, so helpful. He...

Bobby Cano was an excellent sales person, so helpful. He made everything so easy for us. He made sure we got exactly what we wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review! We are so glad that our team could help you.

Great service, easy to schedule and all service done in...

Great service, easy to schedule and all service done in timely manner. Will recommend to anyone in the future. I have always had a very good experience with this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are so glad that our team could help you. Thank you for the review!

Always friendly service, nice waiting area, newspaper and...

Always friendly service, nice waiting area, newspaper and coffee and snacks. vehicle is always on schedule or early and they go thru the checklist for your vehicle so you know its good.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review! We appreciate the feedback on your experience.

The employees of the service department are extremely...

The employees of the service department are extremely courteous, helpfully and efficient. My experience was very pleasant!!! Overall it was a job well done and UK plan to keep Kia doing my service work.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review! We appreciate the feedback on your experience.

As always best service in town and friendliness, they...

As always best service in town and friendliness, they always seem to go above and beyond when I need help. Thanks for everything as always.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review Tom! Please let us know if there is anything else that we can do for you.

Outstanding friendly service, very clean customer clean...

Outstanding friendly service, very clean customer clean customer waiting area with drinks and pastries vehicle in and out as quoted within the hour. I would definitely recommend Kia of Abilene.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review! We are so glad that our team here at Kia of Abilene could assist you.