Reviews
Reliable place to leave vehicle for service for the past
Reliable place to leave vehicle for service for the past 16 years. Very respectful personnel.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for your kind words! We’re thrilled to hear you’ve trusted us for 16 years. Our team is dedicated to providing respectful and reliable service, and it’s great to see that reflected in your experience. We appreciate your loyalty! Regards, Manny Guerrero General Manager
Salesman Martin was great when we bought the beautiful
Salesman Martin was great when we bought the beautiful Cavalry Blue RAV4 SE Hybrid in July 2024. Two warranty services have gone about as well as one would hope. I have nothing but good words for the company and crew.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for the fantastic feedback, Victor! We’re thrilled to hear you had a great experience with Martin and our team. Your satisfaction with both your purchase and warranty services means a lot to us. Enjoy your new RAV4 SE Hybrid! Regards, Manny Guerrero General Manager
Great service and didn't wait too long.
Great service and didn't wait too long. Scheduling service was super easy over the phone using the automated system.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your fantastic review! We're thrilled to hear that you had a smooth experience with our scheduling system and that our service met your expectations. We appreciate your support and look forward to serving you again! Regards, Manny Guerrero General Manager
Friendly staff from service to sales.
Friendly staff from service to sales. I've bought several cars there and will return again. Rob takes care of me in the service department and Ramiro in the sales department. Great guys to work with. Thanks again.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the fantastic review! We're thrilled to hear about your positive experiences with Rob and Ramiro. Our team is dedicated to providing excellent service, and we look forward to helping you with your future car purchases! Regards, Manny Guerrero General Manager
Staff friendly and helpful.
Staff friendly and helpful. There was a short wait time. Waited at Black Bear where I received a 10% discount.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks, Sandra! We're thrilled to hear about your positive experience with our friendly staff and the short wait time. We appreciate your feedback and are glad you enjoyed your discount at Black Bear. Looking forward to welcoming you back soon! Regards, Manny Guerrero General Manager
We moved to Merced from Daly city in 2023.
We moved to Merced from Daly city in 2023. Since we moved here, we have been going to the Merced toyota dealership to service our cars. We traded in our 2 toyotas to buy a 2024 rav 4 at the dealership. We are very lucky to meet Kevin at the Toyota dealership. He always treats everyone with courtesy and respect. He is very professional. He always goes out of his way to help us. Kevin is the reason we will continue to use the merced Toyota dealership to service our car.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for sharing your experience, Win! We're thrilled to hear that Kevin made such a positive impression and provided excellent service. Your trust means a lot to us, and we look forward to continuing to assist you with your RAV4 and future needs! Regards, Manny Guerrero General Manager
We moved to Merced from Daly city in 2023.
We moved to Merced from Daly city in 2023. Since we moved here, we have been going to the Merced toyota dealership to service our cars. We traded in our 2 toyotas to buy a 2024 rav 4 at the dealership. We are very lucky to meet Kevin at the Toyota dealership. He always treats everyone with courtesy and respect. He is very professional. He always goes out of his way to help us. Kevin is the reason we will continue to use the merced Toyota dealership to service our car.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience! We're glad Kevin made such a positive impact, and we truly appreciate your trust in Merced Toyota. We look forward to continuing to serve you and your Toyota needs in the future! Regards, Manny Guerrero General Manager
My daughter-in-law and I were treated like royalty.
My daughter-in-law and I were treated like royalty. I have been to Merced Toyota many times over the years, and am always impressed with the customer service. Yesterday was exceptional, I drove out with a beautiful new Corolla, and we commented on the way home about how special Merced Toyota is. Thank you for a wonderful morning!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words! We're thrilled to hear you and your daughter-in-law had such a great experience with us. It's wonderful to know you love your new Corolla. We look forward to welcoming you back for more exceptional service! Regards, Manny Guerrero General Manager
Excelente servicio y muy profesionales,toda mi confianza
Excelente servicio y muy profesionales,toda mi confianza en sus trabajos y obviamente los mejores autos
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Carolina, nos alegra mucho saber que tuviste una experiencia tan positiva! Nos esforzamos por brindar un servicio excelente y autos de calidad. Gracias por tu confianza y apoyo; significa mucho para nosotros! Saludos, Manny Guerrero Gerente General
Thank you for the quick and efficient service!
Thank you for the quick and efficient service!! I was really impressed by how friendly and professional all of the staff were during the process!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the fantastic feedback! We're thrilled to hear you had a great experience with our team. Your support means a lot to us, and we look forward to serving you again soon! Regards, Manny Guerrero General Manager