Reviews
Super friendly staff! I disliked the smell in the waiting area (cigarette smell) however the person who assisted us was very welcoming snd professional. Overall great experience.
Super friendly staff! I disliked the smell in the waiting area (cigarette smell) however the person who assisted us was very welcoming snd professional. Overall great experience.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We're happy to see that overall, you were satisfied with your experience and our team was extremely helpful. We do appreciate the heads up about the smell, and this is something we will be sure to address, as we always want our guests to be comfortable while they wait. We hope that your Toyota is treating you well and we can't wait to see you here at your next visit. Regards, Manuel Guerrero General Manager
Rob Hampton has been a great help to us in service for many years, he’s always willing to take time to answer all our questions. We always trust Merced Toyota with our cars for purchasing & general maintenance that they need.
Rob Hampton has been a great help to us in service for many years, he’s always willing to take time to answer all our questions. We always trust Merced Toyota with our cars for purchasing & general maintenance that they need.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for taking the time to share your experience, Lacey! It’s fantastic to hear about your long-standing relationship with Rob and our team. We appreciate your trust in us for both purchasing and maintenance. Your loyalty means so much, and we look forward to serving you for many more years! Regards, Manuel Guerrero General Manager
Great service center customer support. Appreciate the constant updates throughout the process. Rob has been my rep through two vehicles now, and has been great.
Great service center customer support. Appreciate the constant updates throughout the process. Rob has been my rep through two vehicles now, and has been great.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience! It’s fantastic to hear that Rob has consistently provided you with great service. We pride ourselves on communication and support, so we’re glad you felt informed throughout the process. Your loyalty means a lot to us! Regards, Manuel Guerrero General Manager
Kevin Koker is the rock star of the service department. Excellent service and care. Thank you, Kevin!
Kevin Koker is the rock star of the service department. Excellent service and care. Thank you, Kevin!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you, M! We're thrilled to hear about your great experience with Kevin in our service department. Our team is dedicated to providing top-notch care, and your feedback truly makes our day! Regards, Manuel Guerrero General Manager
Great service as always. The service advisor is friendly and knowledgeable. Thank you Kevin Koker
Great service as always. The service advisor is friendly and knowledgeable. Thank you Kevin Koker
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
It’s wonderful to hear about your positive experience! Our team takes pride in providing friendly and knowledgeable service. Kevin will be delighted to know his efforts made an impact. Looking forward to seeing you again! Regards, Manuel Guerrero General Manager
Rob Hampton has been there for many years and has taken care of me on different vehicles. I have purchased for prom Toyota and their management staff and their service manager and the owner and the mechanics so so carrying in the concern of my personal car and my appointments being made if there was more stars, it would be a 10 star rating thank you
Rob Hampton has been there for many years and has taken care of me on different vehicles. I have purchased for prom Toyota and their management staff and their service manager and the owner and the mechanics so so carrying in the concern of my personal car and my appointments being made if there was more stars, it would be a 10 star rating thank you
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re so glad to hear about your positive experiences with Rob and our team! It’s wonderful to know you feel well taken care of during your visits. Your kind words mean a lot to us, and we look forward to serving you again in the future! Regards, Manuel Guerrero General Manager
I strongly recommend Isabel , as your sales representative , ask for her by name and make an appointment., I financed a 2026 Toyota Tacoma . This was a.great experience with the staff and the sales manager very patient and understanding. Thank you
I strongly recommend Isabel , as your sales representative , ask for her by name and make an appointment., I financed a 2026 Toyota Tacoma . This was a.great experience with the staff and the sales manager very patient and understanding. Thank you
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear about your wonderful experience with Isabel and our team! It's great to know that you found the process smooth and enjoyable while financing your new Tacoma. Your recommendation means a lot to us, and we hope you love your new vehicle! Regards, Manuel Guerrero General Manager
After 18 months of ownership of our 2024 RAV4 my wife and I are extremely satisfied with the service of Merced Toyota. Martin, the sales rep who handled our sale was informed, very helpful and friendly.
After 18 months of ownership of our 2024 RAV4 my wife and I are extremely satisfied with the service of Merced Toyota. Martin, the sales rep who handled our sale was informed, very helpful and friendly.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We're so glad to hear that you and your wife are enjoying your 2024 RAV4! It's wonderful to know Martin made such a positive impact during your purchase. Thank you for sharing your experience; it means a lot to us! Regards, Manuel Guerrero General Manager
Received maintenance service on my car, my car was taken care of quickly. Employees were nice and helpful!
Received maintenance service on my car, my car was taken care of quickly. Employees were nice and helpful!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're so glad to hear that your maintenance service was efficient and that our team made you feel welcome! Providing great experiences is our priority, and we love knowing we succeeded. Looking forward to seeing you again! Regards, Manuel Guerrero General Manager
Great Experience! Highly recommend Merced Toyota. We are very happy with our purchase. Dylan Castro was a wonderful salesman. Would recommend to anyone to come an see Dylan at Merced Toyota.
Great Experience! Highly recommend Merced Toyota. We are very happy with our purchase. Dylan Castro was a wonderful salesman. Would recommend to anyone to come an see Dylan at Merced Toyota.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
It’s wonderful to hear about your experience! We're glad Dylan made your visit enjoyable and helped you find the perfect vehicle. Your recommendation means a lot to us. Enjoy your new purchase, and we look forward to welcoming you back in the future! Regards, Manuel Guerrero General Manager