Reviews
Good service in timely manner the assistant was willing to help me with my issue
Good service in timely manner the assistant was willing to help me with my issue
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your positive experience! It’s great to hear that our team was able to assist you promptly. We truly appreciate your kind words and are glad we could help with your issue. Your satisfaction means a lot to us! Regards, Manuel Guerrero General Manager
Kevin’s been my service rep for years & he’s the best!! Always has my back. I highly recommend him
Kevin’s been my service rep for years & he’s the best!! Always has my back. I highly recommend him
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words, Debra! It's fantastic to hear how much you appreciate Kevin's support. Having a reliable service rep makes all the difference, and we’re glad you feel taken care of. Your recommendation means the world to us! Regards, Manuel Guerrero General Manager
Fast and easy, I knew what I wanted and didn't have a lot of time. They were quick and efficient. I got the price I wanted and the vehicle i needed..
Fast and easy, I knew what I wanted and didn't have a lot of time. They were quick and efficient. I got the price I wanted and the vehicle i needed..
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for sharing your experience, Gerald! It’s great to hear that our team was able to meet your needs quickly and effectively. We're glad you found the price and vehicle you were looking for. Your satisfaction is our priority, and we appreciate your feedback! Regards, Manuel Guerrero General Manager
Great service, timely, professional staff -- overall good place to take my Camry. Service Advisor Kevin excellent.
Great service, timely, professional staff -- overall good place to take my Camry. Service Advisor Kevin excellent.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience, Howie! We're pleased to hear that you received timely and professional service. Kevin will be delighted to know he made a positive impact. Your satisfaction means a lot to us, and we look forward to welcoming you back for future visits! Regards, Manuel Guerrero General Manager
Great service, timely, professional staff -- overall good place to take my car. I will use again.
Great service, timely, professional staff -- overall good place to take my car. I will use again.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Del! We appreciate your kind words about our team's professionalism and efficiency. It's wonderful to hear that you had a positive experience with us. We look forward to assisting you again in the future! Your trust means a lot to us. Regards, Manuel Guerrero General Manager
we love toyota. merced toyota is a completely legitamate help to me. Many repairs on our old slugger and new purchased car is the best car on the road.
we love toyota. merced toyota is a completely legitamate help to me. Many repairs on our old slugger and new purchased car is the best car on the road.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for sharing your enthusiasm! It's wonderful to hear how much you appreciate our team and the support we've provided for both your old and new vehicles. We’re here to keep you on the road with confidence. Enjoy your rides! Regards, Manuel Guerrero General Manager
I am always happy with the service both my car and I receive from Merced Toyota.
I am always happy with the service both my car and I receive from Merced Toyota.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It’s fantastic to hear that you and your car are always well taken care of. We appreciate your trust in our service and look forward to continuing to provide you with great experiences in the future! Regards, Manuel Guerrero General Manager
Bryan was great. I didn’t wait too long for my oil change. I was having a bad day and he was very understanding and made me feel better by understanding my situation. Thank you Bryan
Bryan was great. I didn’t wait too long for my oil change. I was having a bad day and he was very understanding and made me feel better by understanding my situation. Thank you Bryan
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience! It's wonderful to hear that Bryan provided such supportive service during your visit. We’re glad he could turn your day around while getting your oil change done efficiently. Your feedback means a lot to us! Regards, Manuel Guerrero General Manager
Scheduling service for my Toyota was easy, and the waiting room lobby is well kept. The customer service personnel are polite and knowledgeable. My hat's off to Rob Hampton; before he went on lunch break, he made sure I was taken care of.
Scheduling service for my Toyota was easy, and the waiting room lobby is well kept. The customer service personnel are polite and knowledgeable. My hat's off to Rob Hampton; before he went on lunch break, he made sure I was taken care of.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your positive experience! It's great to hear that scheduling was a breeze and that you found our team so attentive. We'll be sure to pass along your kind words to Rob. Your satisfaction means a lot to us! Regards, Manuel Guerrero General Manager
⭐⭐⭐⭐⭐ Philip is an absolute rockstar! I was hunting for a super popular car that other dealerships were marking up by $2,500 to $5,000. It was so frustrating, but everything changed the second I connected with Philip at Merced Toyota. He is hands-down the best person I’ve ever dealt with at a dealership.Philip completely redefined what car buying should look like:A Man of His Word: He promised me right away that they wouldn't charge over the asking price, and he stuck to it 100%. Finding that level of honesty is rare. Incredible Integrity: When he found out my dad is a veteran and was gifting me the car, he went above and beyond to apply a veteran discount. He truly cares about his customers. Zero Pressure, Total Respect: He let me order exactly what I wanted. I never had to deal with those annoying, aggressive calls trying to push me into a different car just for a quick sale. Perfect Communication: He kept me fully updated the entire time I was waiting for the car to arrive, so I never had to wonder what was happening.(To Philip: I am so incredibly sorry it took me this long to write this! I've been way too busy driving and absolutely loving my car since the day I left the lot. Thank you for everything!)If you want a totally painless, stress-free experience with someone you can actually trust, do yourself a huge favor and ask for Philip at Merced Toyota. He is worth the drive!
⭐⭐⭐⭐⭐ Philip is an absolute rockstar! I was hunting for a super popular car that other dealerships were marking up by $2,500 to $5,000. It was so frustrating, but everything changed the second I connected with Philip at Merced Toyota. He is hands-down the best person I’ve ever dealt with at a dealership.Philip completely redefined what car buying should look like:A Man of His Word: He promised me right away that they wouldn't charge over the asking price, and he stuck to it 100%. Finding that level of honesty is rare. Incredible Integrity: When he found out my dad is a veteran and was gifting me the car, he went above and beyond to apply a veteran discount. He truly cares about his customers. Zero Pressure, Total Respect: He let me order exactly what I wanted. I never had to deal with those annoying, aggressive calls trying to push me into a different car just for a quick sale. Perfect Communication: He kept me fully updated the entire time I was waiting for the car to arrive, so I never had to wonder what was happening.(To Philip: I am so incredibly sorry it took me this long to write this! I've been way too busy driving and absolutely loving my car since the day I left the lot. Thank you for everything!)If you want a totally painless, stress-free experience with someone you can actually trust, do yourself a huge favor and ask for Philip at Merced Toyota. He is worth the drive!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Wow, Lauren! Your experience with Philip truly highlights the kind of service we strive for. It's wonderful to hear how he made the car-buying process enjoyable and stress-free for you. Thank you for sharing your story! Enjoy every moment with your new car! Regards, Manuel Guerrero General Manager