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Merced Toyota

(847 reviews)
2025 consumer dealer award
View 2 awards
2025 consumer dealer award 2018 consumer dealer award

Reviews

(847 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Merced Toyota from DealerRater.

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It was fast good quality service Service advisors weee

It was fast good quality service Service advisors weee helpful It was a clean deal ship

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thanks for the fantastic feedback! We're thrilled to hear you had a great experience with our service team and dealership. Your satisfaction is our priority, and we appreciate you taking the time to share your thoughts! Regards, Manny Guerrero General Manager

I started process online.

I started process online. The dealer called within 2 hours. Probably the least complicated car buying experience I have ever had. I was in and out with keys in under 2 hours!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

We're thrilled to hear about your seamless experience! Our team strives to make car buying as easy and efficient as possible. Enjoy your new ride, and thank you for sharing your positive feedback! Regards, Manny Guerrero General Manager

I always receive prompt and courteous service from Kevin

I always receive prompt and courteous service from Kevin Koker. I would highly recommend him to anyone who needs their car serviced.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for the fantastic feedback! We're thrilled to hear that Kevin has provided you with prompt and courteous service. Your recommendation means a lot to us, and we look forward to continuing to meet your car service needs! Regards, Manny Guerrero General Manager

Professional and courteous.

Professional and courteous. Prompt check in, comfortable wait area-with coffee-shuttle was clean and driver friendly. Picked me up on time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your fantastic review! We're thrilled to hear you had a seamless experience with us. Our team works hard to provide comfort and convenience, and it’s great to know that we met your expectations. We look forward to serving you again! Regards, Manny Guerrero General Manager

KP always excellent customer service.

KP always excellent customer service. Attentive, polite, fast and keeps us informed while our car is serviced. He's our go-to person in Service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for the fantastic review! We’re thrilled to hear about your positive experiences with KP. Our team strives to provide top-notch service, and it’s great to know we’re hitting the mark. We appreciate your loyalty and look forward to serving you again! Regards, Manny Guerrero General Manager

I HAVE BOUGHT 3 TACOMAS FROM THIS DEALER SHIP AND THE

I HAVE BOUGHT 3 TACOMAS FROM THIS DEALER SHIP AND THE BIGGEST REASON I KEEP COMING BACK IS BECAUSE OF THE TRUST I HAVE IN ROB. HE IS A WONDERFUL MAN WHO LISTENS TO WHAT I SAY ABOUT MY TRUCK. I TRAVEL FROM SONORA, ARRIVE EARLY, AND HE ALWAYS TAKES CARE OF ME. HE IS A WONDERFUL EMPLOYEE AND SO IS THE MECHANIC THAT WORKS ON MY TRUCK! THANK YOU SO MUCH FOR HAVING SUCH A GREAT EMPLOYEE. BOTH DESERVE RAISES!!! KAREN SINCLAIR PROUD OWNER OF A 2018 TACOMA.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thanks for the fantastic review! We’re thrilled to hear about your positive experiences with Rob and our team. Your trust means the world to us, and we’re grateful for your loyalty. We’ll be sure to pass along your kind words about Rob and our mechanic! Regards, Manny Guerrero General Manager

It's definitely a great place for all your toyota needs.

It's definitely a great place for all your toyota needs. Great services with great customers services

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for the fantastic review, Steve! We're thrilled to hear you had a great experience with our services and team. Your satisfaction is our priority, and we look forward to helping you with all your Toyota needs in the future! Regards, Manny Guerrero General Manager

Amazing work.

Amazing work. I have the Tire and Wheel protection and they replaced my tire and fixed my wheels.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for your fantastic review! We're thrilled to hear you had a great experience with our Tire and Wheel protection. Your satisfaction means a lot to us, and we’re always here to help with any future needs. Enjoy the road ahead! Regards, Manny Guerrero General Manager

Fairly short waiting time is a big plus!

Fairly short waiting time is a big plus! Driver's seat position was not changed. So I didn't have to adjust.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thanks for the great feedback! We’re glad to hear you appreciated the short wait and that the driver's seat was just right for you. We’re always looking to improve, so your insights are valuable. Hope to see you again soon! Regards, Manny Guerrero General Manager

Rob Hampton is very professional, kept me informed and

Rob Hampton is very professional, kept me informed and took care of all my concerns. Excellent customer service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you, Zenaida! We’re thrilled to hear about your positive experience with Rob. Providing excellent customer service is our priority, and it’s great to know he addressed all your concerns. We appreciate your support! Regards, Manny Guerrero General Manager