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Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (57 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (57 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Jescie

Great experience and great friendly people to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you, Jen! We enjoyed working with you.

The big lot helped me out greatly.

the big lot out in moorhead did an amazing job at helpin me find what i needed. thank u so much

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for choosing The Big Lot! We appreciate your business!

Az sioux fan

small dealership who treats customers the right way

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for choosing The Big Lot!

Buyer

Very good and personable service. Would recommend them anyone that is looking for a car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Thank you for choosing The Big Lot! We are very happy to hear your feedback on your visit.

Big LOt

Great facility great serviceGreat facility great service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for choosing The Big Lot!

Great expeierence!

Very friendly staff! They made everything very easy for me in my purchase. Highly recommend the big lot! Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for choosing The Big Lot in purchasing and servicing your vehicle, Gary!

Friendly Customer Service!!

Every time I go to the Big Lot in Moorhead for an oil change or car fix, the employees there provide quick and quality service. I appreciate how the dealership offers a comfortable waiting area with coffee, TV, and magazines while I wait. I keep going because I enjoy the friendly atmosphere the dealership provides. Staff are always willing to stop and chat for a bit!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you, Holly! We hope to see you again soon!

July 6, 2017

The sales team at Nereson Big Lot were so helpful and friendly. I appreciated their expertise in helping my daughter feel comfortable buying her first car. In visiting with them, we found many things in common. In fact, as my mother (grandma) was talking to one salesman, she realized she and my father (grandpa) had a past social connection with him, which helped increase our comfort level further! Many of our family members have had very pleasant experiences with the Big Lot, the sales and service are professional and outstanding. My mother (grandma) is still using and enjoying the van my dad bought for her from the Detroit Lakes Nereson lot 10 years ago. Thank you, Big Lot team for giving my daughter the best experience a young first time buyer could ask for, it seems we are continuing a family tradition! We will definitely continue to recommend family and friends to you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the kind words, Patty! We will see you next time youre here!

Oil Change

Great service! The staff are always friendly and very helpful!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the kind words, Alex!

Review

Have always come here for service and repairs since buying a vehicle here in 2011.. no longer have that vehicle and still coming back because the service is so great! Would highly recommend to anyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you, Kelsey!