Reviews
Worth an hours drive!
I have had 3 Toyota vehicles and have dealt with a few dealerships for service but Maita Toyota was the best so far! Excellent service, quickly done, kind and respectful, didn't try to get me to pay for unnecessary stuff. The only thing that could make it better is if they had a kid room where parents with kids could wait with a TV on kids stuff and some basic toys.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Perfect
Every one that I came into contact with went up & above what was required to get me in & out. The work performed by your tec. Perfect. The Uber people perfect. The service advisor was really exceptional. Thank you.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great customer service
I just want to say that the sales representatives are amazing. They have great customer service skills and they take the time to answer all questions you have for them before you make a final decision. They give you the best deal fit for you. This will be my go to when I want to purchase another car. Sigi and mel thank you for your help. You guys are great.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Setvice
Excellent customer service, and very quick. Thanks. The service techs noticed a problem with one tire, and since the replacement was not in stock, I have th paperwork to order one and return for a tire change,
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Awesome, polite and good service center
people who works at the Maita Toyota of Sacramento are acknowledge, awesome, polite, and expert. Karina Gonzalez was one those who were helpful for me.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Fine Service Experience
My Prius V was in for a factory recall and also an oil change and everything went very smooth. The staff from start to finish was very friendly and answered all my questions. The car was ready on time and the whole experience could not have been easier. I normally take my car for service at an independent shop much closer to home, but I will recommend Maita to my friends who live in the North Area.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great Service
Very professional staff. Excellent service. Zack was very knowledgeable. He gave me an estimated time of how long it would be & he was spot on
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Maintenance
Faulty turning lamp was quickly replaced. Free service inspection revealed new brake pads were needed and were replaced. Very satisfied with the work and friendly, courteous advisor.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Oil change
Everybody were so friendly any question that I asked it was answered .. the first guy that it took my order he was very friendly always smiling overall they made me feel so comfortable Jason Saephanh was super knowledgeable about his job he explained everything I need to know about my car... thank you Maita Toyota Team.....!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Diagnostics
Quck and easy experience with diagnosis of my vehicle. Verified the same problem I was experiencing and provided recommended parts replacements to address the problem. Costs for the repairs at the dealership were costly, for the age of the car, so will look at alternatives. But everyone was friendly, and professional. Very good inspection report as well.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair