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Lexus of Portland

(625 reviews)
Visit Lexus of Portland
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–5:00pm
Sunday 10:00am–6:00pm Closed
2025 state dealer award
View 10 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2016 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2016 consumer dealer award
New (888) 484-0537 (888) 484-0537
Used (888) 484-9508 (888) 484-9508
Service (888) 480-7221 (888) 480-7221

Reviews

(625 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lexus of Portland from DealerRater.

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Great experience

II found the car I was interested in on the Kuni website and met Jeneva online. We set an appointment for a test drive. When we arrived at the dealership she was there to meet us and offer us cold drinks and snacks. The test drive was very informative and she really knew the features of the car. Jeneva is very knowledgeable about the products and I felt no pressure at all from her. The car buying experience went great and I came home with the car I wanted. I love my new Lexus! Thank you Jeneva, Gary and Steven.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Exceptional personnnel _ Amir Fazal was outstanding,

We gave this dealership as high a rating as we could achieve. We have never been treated with such respect or given such precision to details, The follow up after purchase was also a 5 star rating.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Amazing!

Jeneva was wonderful to work with from start to finish! Thanks to Gary also in financing for his great customer service! I love my new Lexus! = )

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very patient

Met Jeneva due to an internet query on a used RX350. We live in Grants Pass so there was a lot of detail handled via email (before I spoke with Jeneva) with regard to our trade-in value, and which RX350 to purchase. This email interchange took ~ 7 days before all the issues were resolved. Jeneva was very patient considering the documentation and pictures etc that were interchanged. She was also a big help with color selection match-up exterior to interior. We landed up buying a new RX350. Thanks Jeneva for your professionalism.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Nothing but the best!

Jeneva Morris' was amazing! Our experience with Jeneva was nothing less than the very best. She paid close attention to detail, was very welcoming and made our choice very easy. We didn't feel any pressure and left feeling confident about our decision. We will definitely return to purchase another Lexus from Jeneva again in the near future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great Expierence

Jeneva Morris made our buying experience easy and comfortable. We had contacted internet sales and Jeneva was our contact who agreed to meet us at our desired time. She had everything prepared and being a repeat RX350 customer had car ready so all things moved smoothly. Great professional experience and highly recommend Kuni and Jeneva!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Attention to Detail

Jeneva Morris's attention to details, her knowledge of the Lexus products, and her perception of our needs made our car buying experience an easy one. She was patient as we worked on our decisions, and she was able and willing to work effortlessly with us through the process. We found that all of the employees who helped us buy our new car at Kuni Lexus of Portland were efficient and friendly, and they made us feel privileged to be their customers. We recommend this dealership to everyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great deals and services

Just bought a 2015 es 300 limited addition I live in Washington and the dealers here didn't want to give me any deals nor did they want to offer me but I thanks to yasu he gave a deal and got everything set up very fast he was very professional and very considerate

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great salemman, best dealer in Oregon!

Lexus of Portland has been always my favorite dealer when it comes to shopping for a car especially this time working with the sale person Duy Dang (Dewey) in finding a certified pre-owned car. Thank you Dewey for such a great experience on this purchase. Dewey is knowlegable, professional, and very responsive. He never once pushed me into buying the car like my experience with salemans at other dealerships. I test drove 3 cars but never felt pressure to make a purchase at all. After the test drive, he helped me with making the decision with his very honest advises. After signing the purchase documents, the next day Dewey even drove all the way to Vancouver to take me to the dealer so I can drive the new car home. He made my purchase smooth, easy and no pressure. I was completely satisfied with the purchase and highly recommend Dewey. I would come back here again when shopping for the next car. Lexus of Portland is #1 dealership in town!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

arrive early

i arrived early for my appointment, its what i do so right away Hugo introduced himself and asked me if he could help, i explained why i was early, within a few minutes i was introduced to dewey right away he gather info. that i had already submitted via the net to Mrs Bergan Allee she was great help on the phone unfortunately was not available to finalize our transaction, so in flash Dewey took over next thing you know i was out test driving and signing papers to my new transport lol i am very satisfied and surprised at the way lexus handles their business and takes care of their investors thank you Dewey for you're help

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.