Reviews
Zero pressure car purchase!
Kudos to Sales Consultant Charbel Richa and Business Manager Ann Bashor at Kendall Toyota of Eugene. They provided my wife and I with a wonderful zero pressure new car buying experience. They made us feel comfortable and treated us like family. Charbel greeted us immediately, took us on a stress free test driving experience, he was knowledgeable, respectful, efficient, honest, streamlined the process, and we would recommend him without hesitation. Ann, likewise, made the chore of finishing up the paperwork efficient and comfortable. Bravo to Kendall for employing such wonderful people!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Mr & Mrs G, we're happy you found our staff to be so supportive during your experience here at Kendall Toyota of Eugene. We are always more than happy to assist you if anything else comes up. Take care!
Great service. Eric is an asset to Kendall Toyota!
Excellent, caring, and knowledgeable service. I will recommend Kendall Toyota.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Christine Simmons, we are so happy to read such a great review about Kendall Toyota of Eugene! Thanks for the recommendation, and have an amazing day!
Love my Sequoia!
We just bought our fourth vehicle from Josh Beard at Kendall Toyota in Eugene and we couldn't be happier! He took care of us every step of the process, as usual. We will definitely be back for our next truck as well!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Michele Overton, we are very happy to have provided you with such a positive experience! 4 TIMES! Your repeat purchases tell us we Josh great at providing the 100% satisfaction experience we all strive for. Thank you for taking the time to tell us about your most recent purchase. We can't wait to see you again, have a great day.
Great service
Josh Beard was awesome and went out of his was to get me exactly what I wanted.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Greg Welton, thank you for sharing your positive experience! We are so glad to hear that Josh was able to help you get exactly what you wanted. We hope you have a great day!
Kaleb @ Kendall was great!
My transaction was very enjoyable. Fast and cortious service. Was in and out in about 2 hours start to finish. Kaleb was enjoyable to work with. No pressure and was able to answer questions and if did t know went and found out.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
New Tacoma TRD
Buying a car is usually about as much fun as a root canal. This group of people actually made it fun and it didn't take very long either.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Kenneth Donaldson, thank you for taking the time to leave a review for us at Kendall Toyota of Eugene. We're happy we could meet your expectations and make the buying process fun! If there is ever anything else that we can do for you, please don't hesitate to let us know. We hope you are enjoying your new Tacoma and having a great day!
Great experience at Kendall Toyota
My husband and I went to Kendall Toyota last month in search of a new car. We encountered a friendly, professional team and enjoyed the process much more than we expected! Chad Satterfield in particular was extremely knowledgeable and patient with us. It took me a few weeks to narrow in on a car, and Chad was there every step of the way answering our questions and reaching out, but never being pushy. We are now the owners of a 2016 Scion that we are loving, and I would happily recommend this establishment to anyone seeking a car! Thanks again for all your hard work finding us the perfect car, Chad! Also thanks to Cody the finance manager for walking us through the final steps when our company was being a little challenging! He knew exactly what to do and made the final steps so much smoother! Great team!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Worth a Road Trip from Portland
Just purchased a new Highlander from Kendall Toyota. They were very personable and friendly to work with. They made sure we got what, and only what, we wanted. An excellent experience across the board. And between the lower prices and top notch service, paying a visit to Kendall Toyota is definitely worth a road trip from Portland.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Bruce, thank you for taking the time to leave a review for us at Kendall Toyota of Eugene. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you. We do hope we can be of assistance in the future. Take care!
Great Service and great people Kendall Eugene, Or.
We purchased a 2017 Toyota Avalon from Kendall in Eugene Oregon. The sales staff were great as was the finance people. The sale was coordinated, between myself and Kendall from Hawaii. Upon our arrival we were shown 3 cars that may fit our wishes. We choose one and closed the deal in a matter of just a few hours. We were treated like family and with respect. This purchase was the 6 th vehicle we bought from Kendall and have always receive outstanding service. If you want great service go to either Kendall Ford, Toyota or Lexus they will treat you right.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Robert Dempsey, thanks for your praise and kind comments about our team. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Kendall Toyota of Eugene. If there is ever anything else that we can do for you, please don't hesitate to let us know. We look forward to your next visit and hope that you have a great day!
In and out like a cool breeze.
This was our second new car purchase from Kendall Toyota in Eugene. We decided it was time to look around for a comfortable, affordable and stylish car. We looked at several different models and manufacturers but Came back to Toyota. It has everything we were looking for and then some. We sent an internet message with what we wanted and got a response back almost immediately. We got an internet discount plus a manufacturers incentive which beat all the competition. The sales people at Kendall were extremely helpful and we never felt pressured to buy today or the deal would be gone. When we wanted more for our trade in than was offered, they didn't haggle, they said yes. What normally takes hours was completed in a very short period of time. And we always felt they wanted us to be long term Kendall family members. They wanted us to be satisfied with everything aspect of the process and with our new purchase. Our last Toyota gave us 5 years of trouble free driving and will make it's new owner a happy customer too.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Richard Henry, thank you for taking the time to leave a review for us at Kendall Toyota of Eugene. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Kendall Toyota of Eugene! Please don't hesitate to reach out to us if you ever need anything more. Enjoy your new vehicle and have a wonderful day!