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Coos Bay Toyota

(537 reviews)
2015 consumer dealer award
View 1 awards
2015 consumer dealer award

Reviews

(537 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Coos Bay Toyota from DealerRater.

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Customer and vehicle service at it's best

I like that the service dept staff is well prepared making the service appointment fast and efficient. I also love that I could then go have a delicious breakfast in a most comfortable waiting area while waiting for my car's service to be completed and the car washed. The Smiling Dog Cafe is the best!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Clean and friendly

The waiting area was accommodating and enjoyable. The service people, friendly, and the dog park convenient. Thank you! I will return!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service. Very clean. Great people.

Nice, clean place. Great people. Would recommend to anyone needing service. Nice place to wait and have something to eat or drink.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Excellent facility and personnel!

They kept their word and honored our repair agreement. Honesty and integrity mean something to Coos Bay Toyota. Special complements to Paul at the service desk, and Josh my mechanic.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Knowledgeable staff

Very quick service. Every one of the staff are extremely courteous, helpful and cheerful. They also know the answers to questions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Superb Dealership

Professional greeting, efficient scheduling of appointment, timely service and pleasant waiting area are what makes Coos Bay Toyota such a fine business that brings customers back. Dog friendly is a plus too.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service

Fast courteous service with availability of great food and coffee comfortable waiting area. Very clean and pet friendly. Dealer so close to home, could go home and wait for service to be completed, but because of amenities I choose to wait there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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New Camry Hybrid

I don't know it could have been better unless you cut the price in half. The learning how to use all the safety features is somewhat daunting at first,sure glad to have them though.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Superb scintillating and satisfying

Courteous friendly service by each person including the staff in the cafe, those i asked about the new cars and the owners because each time i go for my oil change I can see their new touches of improvement.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service, clean facilities

It was fast, everyone was friendly and courteous, and there was free water. Also, the restrooms are very nice and clean. :-)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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