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Coos Bay Toyota

(537 reviews)
2015 consumer dealer award
View 1 awards
2015 consumer dealer award

Reviews

(537 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Coos Bay Toyota from DealerRater.

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Professional, courtious staff

The professionalism and courtesy of the staff, and the pleasant and comfortable waiting area. The lunch counter is really appreciated.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Good Customer Service

Everyone was friendly and helpful. The work I had done on my vehicle was done quickly. I was happy with the outcome.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service

Personal, informative approach appreciated. Cafe very accomodating. I think that sums it up without trying to have to add words to satisfy this survey!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Candace and thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Best Regards, Sheri Banes; sheri@coosbaytoyota.com; (541) 267-3121

routine maintenance

Smooth, professional, excellent service. This has to be 20 words, so here are some more, but nothing else needs to be said.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great customer service, very clean service dept.

Friendly employees, clean service dept. and lobby area. Very good cafe. Nice accommodations for customers while they wait. I like how the service manager Ted walks around and visits with the customers while they wait for their vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Very satisfied

I was very satisfied with the sales person, the inventory, the quality of the car, and the handling of my first purchase of a Toyota over a year ago. The courteous employees, comfortable waiting area. and reasonable wait time when I bring the car in to be serviced.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great sevice, very quick, very nice waiting area e

Fast, friendly, courteous and knowledgeable an enjoyable experience visiting your dealership. Looking forward to many more visits for all my auto needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service. Really great facility. Free coffee

Very helpful staff, Great service. Get free maintenance for 2 years. Zero percent interest on my new rav4. Holy cow. Can't get better than that and I love my new car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service and nice clean facility.

Everyone at Coos Bay Toyota is very friendly and helpful. I like their little cafe and waiting area. I also love that there are a lot of dogs running around the building. I love animals.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service

I was greeted at the door and from there everyone tried and successfully met all my needs and wants. Very friendly staff!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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