Reviews
Great service , timely matter, polite, very helpfu
Fast & friendly service that is very helpful. Did a great inspection and kevin let me know about the things Goin on with my truck.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for your awesome review, James! We're very happy to hear that Kevin was of such great help to you. SHE/HE takes pride in HER/HIS customer service and always makes sure our customers know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, John Geraci | Service Manager
Great customer service
Quick friendly and not pushy. Jeremy was able to get us a high value for our trade in and worked on a quick closing
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Brandon Berg | General Sales Manager
Great service, knowledgeable staff
The sales staff was very helpful and friendly. The dealership was very clean and the buying process was very easy
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for the wonderful compliments! We couldn't be more pleased to hear ourselves described as professional, friendly, and courteous. We look forward to seeing you again whether for routine service or another purchase. Thanks again! Sincerely, Brandon Berg | General Sales Manager
2018 BMW X3 Purchase
My purchase was handled remotely from Portland. Kaleb provided excellent service and made feel comfortable that the vehicle was in the condition as it was prevented for sale on the website.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Brandon Berg | General Sales Manager
Fast and Easy Purchase!
My purchase was Fast and Easy! I saw a truck that I wanted and just made the deal quickly. Friendly service!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your feedback and recommendation. It's fantastic to know that we were able to make your vehicle purchase incredibly easy and quick. We look forward to working with you or anyone you might send our way in the future. Sincerely, Brandon Berg | General Sales Manager
Stay away from Chad
I have been dealing with Chad for 3 months now. Two weeks in a row he promised to get my Jeep in, and it was like pulling teeth to get an estimate. My insurance company called several times and Chad promises but doesn't deliver. I hope that he at least calls if he puts another customer in front of my Jeep. Ask for John he is awesome, great guy worked with him for many years.
- Customer service 1.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for taking the time to share your recent experience at Lithia Chrysler Jeep Dodge Klamath Falls. We want each customer to be completely satisfied upon visiting us, and the impression you received from our dealership is not okay. We would sincerely appreciate the opportunity to amend the situation, so please contact me directly. Thank you. Sincerely, Christopher Walker | General Manager
Great Service
Mr. Stork was very helpful and we appreciate his quick assistance and the shop employees were also quick to get our vehicle in and serviced in a timely manner.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, John Geraci | Service Manager
Quick service that doesn't break the bank
Quick, convenient, efficient, well priced. I got my truck in the shop on no time. They did an inspection, changed my oil,and rotated my tires. Because I'm a Lifetime Oil Change member, it all only came to $20. The whole lobby was under construction, but clearly they were working on it.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, John Geraci | Service Manager
Quick and complete
Quick service, no hassle. In and out within minutes. Dropped off my Jeep for service at 9am and was called that it was ready in less than an hour.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the positive review, Howard and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, John Geraci | Service Manager
great service. very helpful
easy to deal with. everyone was helpful and nice. truck took a long time but they did what they could.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, John Geraci | Service Manager