Reviews
Oil service
Customer Service was excellent and kept not only myself but all customers informed. Oil service was swamped and mechanics had great attitudes.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the great review, Joseph. Please come visit us if you need anything else, be it service or sales. Sincerely, John Geraci | Service Manager
Great service
How they explain to me on how credit works and what was the best way to go on buying a Vehicle when it’s your first time
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Sincerely, John Geraci | Service Manager
Great Service
Just had my oil changed and the entire experience was good, in and out in a short time. The facility was clean and inviting, these folks always aim to please.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate your marvelous feedback, Dion. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Sincerely, John Geraci | Service Manager
Best Buying Experience!!
Lithia Dodge in Klamath Falls has the best Buying Experience . I had seen The 3500 Dodge on there Site Walked in Talked With Scott, Bought My Truck That day.It was everything I needed in A truck. The Staff made it Happen. No pressure . They worked on my behalf. I highly recommend Lithia Chrysler, Dodge,Ram and Jeep Dealership for your next vehicle. I grew up in a Car Lot.. ( my Father was a dealer).. The Crew at Lithia Treated me like Family!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Candise, hello and thank you for this fantastic review! Family is just what you are and we are very happy that you feel that way. That is what we value and we make every effort to make our customers feel that way. We look forward to the opportunity to work with you in the future! Sincerely, Brandon Berg | General Sales Manager
Very friendly staff!
Everyone was very friendly from the salesman to the finance officer! The 2022 Jeep Cherokee X I bought is an outstanding vehicle and I LOVE IT!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for writing about your visit with us! I am happy to hear that our team was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Sincerely, John Geraci | Service Manager
Everything was great
The service I received was great and fast. I love not having to wait around all day for the service on my truck to be done.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, John Geraci | Service Manager
Virgies 59
It did not take too long to get my oil changed. I have a new car with less then 15000 miles and I was told I needed a flush. Not sure it was needed but I'm not a machanic. Tried looking it up but no info.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 3.0
- Overall facilities 2.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, John Geraci | Service Manager
Great service
Friendly, knowledgeable service advisor. My service was completed well within the timeframe I was given. John, my advisor was also sure to take the time to review upcoming additional service my vehicle may need.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We cannot thank you enough for this glowing review of our service center, Michael! We know how valuable your time is and we aim to provide efficient service to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, John Geraci | Service Manager
Good experience a bit week on attention to detail
Your employees George Hagerman & Mike Cheeseman were a pleasure to work with. George really went out of his way to advocate for us. In fact he got us a credit to be used at Bassin Tires because of the uneven wear of the tires on the truck.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 2.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, John Geraci | Service Manager
Great service, remodel ongoing
Work was done in a reasonable amount of time, waiting area was really comfortable but small. Remodel in process though.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 2.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, John Geraci | Service Manager