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Lithia Chrysler Jeep Dodge RAM of Klamath Falls

(822 reviews)

Reviews

(822 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lithia Chrysler Jeep Dodge RAM of Klamath Falls from DealerRater.

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Great service

The work was completed quickly. The person I talked with was courteous and informative. Good experience, I will return when I next need service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, John Geraci | Service Manager

Easy purchase

Great sales person. Jim Baxter was very helpful and helped us find the truck that fit our needs. Easy purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that Jim was able to meet your needs. At Lithia Chrysler Jeep Dodge Klamath Falls, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely, Brandon Berg | General Sales Manager

They have taken great care of my 3 cars for many y

They quickly got my car in and reminded me that I needed an engine flush. They took care of the lube and engine flush in great time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, John Geraci | Service Manager

Strong team effort

All the willingness to make sure my family and I were taken care of and comfortable. Great lineup of vehicles.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Christopher Walker | General Manager

Great staff

Friendly staff especially the guys in service will be back for repairs and other accessory purchases love my roof top tent I got from lithia cjdr of klamath falls

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, John Geraci | Service Manager

Lithia Chrysler

It was fast and timely and was out there in probably less than an hour. And due to construction and remodel of the lobby area all they had was was water no coffee but that was okay I understand put the service was good and they apologized

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for this review! I really appreciate your business. Sincerely, John Geraci | Service Manager

great service

el servicio es excelente, no ocupas hacer cita y te atienden lo mas rapido posible, ademas de que son personas muy atentas y respetuosas

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

¡Es maravilloso escuchar que nuestro equipo pudo brindarle una gran experiencia! Realmente apreciamos estos comentarios y los compartiremos con ellos. Gracias y si tiene alguna pregunta sobre el trabajo realizado, no dude en contactarnos. Sincerely, John Geraci | Service Manager

Good service.

Took us in on short notice. The staff knows us by name and is very friendly. Service was done to our satisfaction.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, John Geraci | Service Manager

Great service

Efficient service. Friendly staff. I purchased the Lifetime oil Change Service when I bought my vehicle and i trust Lithia.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the feedback, Patricia! Our top priority is exceptional customer care and we are proud that this was offered to you during your recent visit. Sincerely, John Geraci | Service Manager

Great service

All the employees were real pleasant and answered my questions they explained exactly what was being done with my car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, John Geraci | Service Manager