Reviews
Excellent service
Very friendly. Was met at the door with a friendly smile and made me feel welcome. Definitely makes you want to come back
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Sincerely, John Geraci | Service Manager
Chad the Man
Chad Stork the service provider is the man. Chad has all the knowledge information on cummins diesel engines you ever want to know. Chad has saved me thousands of dollars and I cannot thank him enough. Keep up the great work Chad you deserve a raise!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, John Geraci | Service Manager
Great service
Service was nice and fast. John in service was awesome. I was in and out in under 45 minutes. Thanks.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, John Geraci | Service Manager
Great service, no hassle
The staff were all friendly, financing was a breeze, there was no pressure to by anything other than what I wanted. I ordered my vehicle and it arrive in 6 months, just like they said it would.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We are committed to providing top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate you taking the time to leave us this great feedback. At Lithia Chrysler Jeep Dodge Klamath Falls, we value our customers and we look forward to seeing you on your next visit. Sincerely, John Geraci | Service Manager
My dog loves them
They are always friendly And usually not much weight time I did not have one bit of a problem this visit
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Debra, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, John Geraci | Service Manager
Great service
Everyone is very friendly and John in the service department is always tell us what we need done on our vehicle
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Paul, thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Sincerely, John Geraci | Service Manager
Great experience!
Our salesman Ethan was awesome. He listened to what we wanted, even when we changed our minds on the first car. He never pressured us. He was funny and very personable. We loved our experience with him.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Shelly, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Lithia Chrysler Jeep Dodge Klamath Falls! If there is anything else we can do for you, please feel free to give us a call. Sincerely, John Geraci | Service Manager
Excellent service
Ken was extremely professional, helpful and friendly. He kept us informed throughout the entire repair/replacement process. The repair/replacement was performed in a neat and orderly fashion.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, John Geraci | Service Manager
Fast, great service
They went above what they said they could do, and fixed an issue in no time without the need for another appointment.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for leaving us this great review, Nannette! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, John Geraci | Service Manager
Fast, friendly and thorough
John is quick, friendly and efficient. And trust that when it's being serviced, they actually do check everything. As enjoyable as it can be.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for your perfect review, Michael! We're glad to hear that our team was friendly, efficient, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, John Geraci | Service Manager