Reviews
Oil change abd fuel filters
Easy to deal with. Got service in a timely manner. When I go for service it is alwats a friendly, professional setting. Would recommend.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, thanks for your praise and kind comments about our team. Your recommendation means so much to us and we're so happy to have earned it. We do hope we can be of assistance in the future. Take care! Sincerely, John Geraci | Service Manager
Awesome people ! Very Clean
Always a good experience when my husband an I go there for our needs to our vehicles . Break room is amazing, clean ,an has every you need . Coffee.water,lots of seating food if you get hungry
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, John Geraci | Service Manager
Great Service
The staff was friendly and professional. The service was beyond expected, but they had the parts in stock and finished the repairs in one day.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for this awesome review, Rick! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care! Sincerely, Christopher Walker | General Manager
Great staff and facility
The Courtesy of your staff , excellent waiting room amenities ,your service personnel’s attention to detail of my service issues I’m a very satisfied new customer who had a 5 star experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
To say thank you is not enough, Kathline! We are thrilled to read your kind words about our employees, facility and overall experience with us. Please stop by Lithia Chrysler Jeep Dodge Klamath Falls again! Sincerely, John Geraci | Service Manager
Great service, welcoming environment.
To the point, no haggling, no issues. Entire staff was accommodating, and helpful. The only real issue with this survey is you’re asking me to provide at least twenty words when one word is enough “great”. Fix this issue Chrysler, a happy customer is to the point, only a pissed off one needs to cry on a survey.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Brandon Berg | General Sales Manager
A very nice experience as as it has always been so
Respectful and efficient staff Staff, Nice waiting lounge, extremely clean and attractive rest rooms, and no trying to sell me more than I came in for.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
To say thank you is not enough, Philip! We are thrilled to read your kind words about our employees, facility and overall experience with us. Please stop by Lithia Chrysler Jeep Dodge Klamath Falls again! Sincerely, John Geraci | Service Manager
Amazing experience!!
Brandon Berg was excellent!! I would recommend him to anyone!! This was one of the best purchase experiences I’ve had.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Congratulations on your new purchase, Paul. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Brandon was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, Brandon Berg | General Sales Manager
Lithia comes through again 14 years and counting
Vehicle was serviced professionally and in the time frame as promised.My Ram 3500 just turned 200000 miles and with Lithia's good service will easily last another 200000.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the feedback, Lyle! Our top priority is exceptional customer care and we are proud that this was offered to you during your recent visit. Sincerely, John Geraci | Service Manager
Great Dealership
Sales staff was great. We enjoyed working with Rafael, Bailey and Ed. They made the experience easy and fun. Very knowledgeable and friendly.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, John Geraci | Service Manager
Service department is on it!
I showed up on a Saturday afternoon for an oil change without an appt. The service department was able to get me in and out in 30 minutes. Great service ! Thank you!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, John Geraci | Service Manager