Reviews
Great Service
Jimmy, our salesman was very helpful and explained things clearly. The process was smooth and easy. We would definitely shop there again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Anthony Rose | General Sales Manager
Great personal
Service department personal are very friendly and helpful. Repair personal are very knowledgeable about there work and do the work fairly fast.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Matthew Snipes | Service Manager
Honest salesman
this is our 2nd truck we purchased from Randy and the process was very smooth and easy. We have referred friends here.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
John, thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process for you as we know buying a vehicle takes time out of your day. Enjoy your new truck! Sincerely, Anthony Rose | General Sales Manager
Wonderful experience
Easy. No gimmicks. Friendly staff. It was exactly as they said over the phone. I would definitely buy here again. JD was my salesman and he was honest and great to work with.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Sincerely, Anthony Rose | General Sales Manager
The good guys
I have never before "enjoyed " buying a vehicle. This was quick, painless and enjoyable. These are real people, genuine and knowledgeable. John Dahl, our sales rep is exceptional, Ed Kotz in finance is not a robot and Don Castle, delivering our truck, is one of the good guys. Good people, nice town, and beautiful drive made the trip to Klamath Falls worth it.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Congratulations on your new vehicle, Martin. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with our team was so positive. We do our best to make sure all of our customers leave with the right vehicle and we hope you're enjoying yours. We look forward to seeing you again. Sincerely, Anthony Rose | General Sales Manager
Integrity, commitment to customer satisfaction .
The integrity, support and work ethic of Everyone involved in our vehicle purchase was superior to most dealers i have encountered. The sale of a new vehicle somewhere else, rarely commands the level of commitment the staff put into our purchase of a 13 year old, less than lucritive for them vehicke. The offer for our current vehicle was fair, and honored a few days later when research did not reveal a better offer, so we accepted with confidence. Special thanks to John "JD" Dahle, Mike Cheeseman and everyone who worked late to accommodate our situation.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Anthony Rose | General Sales Manager
This dealership is awesome
They have great customer service! JD answered all my questions, and completed the deal exactly as we had discussed. A true professional!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact us or visit us if you need anything else. Sincerely, Anthony Rose | General Sales Manager
would recommend
Honestly, buying a vehicle is really never any fun.. :).. but it's the way it is . This is our 3rd brand new Dodge truck from Lithia in Klamath. We always want to buy local, so we went there first but looked online to compare . Both salesman that helped us were very nice and professional . dealership was nice and clean, We will always go there first when looking for a new vehicle.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Anthony Rose | General Sales Manager
Best in town
Professional. Personal. Technicians identified. Work well done. Clean restroom and waiting area. Timely. Quality parts. Exact description of service and cost. Feedback is appreciated.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, Matthew Snipes | Service Manager
Always recommend!
My visit was due to a service recall on my Jeep. I had called the recall service center and made an appointment, but when I showed up, I wasn't actually on the books, which was frustrating. But John was awesome, and got me right in and taken care of! He is always so friendly and helpful, and I appreciate him being there.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Matthew Snipes | Service Manager