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Way Scarff Ford in Auburn

(879 reviews)
Visit Way Scarff Ford in Auburn
Sales hours: 9:00am to 7:00pm
Service hours:
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Sales Service
Monday 9:00am–7:00pm 7:30am–5:00pm
Tuesday 9:00am–7:00pm 7:30am–5:00pm
Wednesday 9:00am–7:00pm 7:30am–5:00pm
Thursday 9:00am–7:00pm 7:30am–5:00pm
Friday 9:00am–7:00pm 7:30am–5:00pm
Saturday 9:00am–7:00pm Closed
Sunday 10:00am–6:00pm Closed
2024 state dealer award
View 6 awards
2024 state dealer award 2023 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award

Reviews

(879 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Way Scarff Ford in Auburn from DealerRater.

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Salespeople are always couteous, informative, and...

Salespeople are always couteous, informative, and interesting in satisfying my needs. Interested in making a good fit of the vehicle to the needs of the customer. Repair department is always clean and mechanics always knowledgable. We take 3 vehicles there for service and are very happy with the work and the price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I was impressed with how fast I was able to make it...

I was impressed with how fast I was able to make it through the paperwork part of my deal when I picked the right car for me. Everyone was very friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

I first called and talked to a salesman named kevin allen...

I first called and talked to a salesman named kevin allen and the call was handled with so much enthusiasm that i had to go and check it out in person. When i got there i was blown away by his knowledge of the f-150 ans surprised by how Kevin was more interested in making sure I bought the right truck than just making a sale. I will allways purchase from Kevin as long as he stays in sales. I will also refer all my friends and family to Kevin and Scarff Ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Amazing customer service, very knowledgeable, easiest...

Amazing customer service, very knowledgeable, easiest experience purchasing a car, I did not feel pressure to make purchase, will return and recommend Adam to friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I was in the market for a new Mustang, it was suggested...

I was in the market for a new Mustang, it was suggested that I try Scarff Ford of Auburn and speak to a sales person named Adam Cole. We sat down and ordered my new GT on the big screen in the customer service area of the store and a couple months late the car showed. I had called Adam to check on the cars arrival, he said that the car had not arrived. When I got home from work that evening, the car was sitting in the driveway, totally detailed with a huge bow on the windshield. The kid has a customer for life. Larry

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Adam was very helpful, friendly and professional. He...

Adam was very helpful, friendly and professional. He worked a deal with me so that I could get the car I really wanted. Thank you Ford I love my convertible.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Adam was very helpful during my time at Scarff Ford. He...

Adam was very helpful during my time at Scarff Ford. He was very welcoming and greeted me with a smile. I would recommend Adam Cole to my friends and family who are looking to buy a new or used car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I was looking at the Ford-150 trucks at Scarff and David...

I was looking at the Ford-150 trucks at Scarff and David Gray was so helpful. He was very knowledgeable and professional. I would reccommend him and also would like to thank him for his dedication to Scarff Ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

stopped in on monday 5, sept to look at a new f150. i...

stopped in on monday 5, sept to look at a new f150. i have a f350, @ was thinking of downsizing. i was very pleased with daves knowledge and enthusiam for explaning the f150 high points to me. when i bought a new acura rl a couple years ago, the thing i was most impressed with was the staffs knowledge of their product. dave falls in to that group. I'll have no qualms about buying my next pickup from him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Kevin was able to get me in and out very quickly. He had...

Kevin was able to get me in and out very quickly. He had a selection of cars ready for me when I got there and after test driving what he thought was my best option got me through all the paper work faster than I ever bought a car before.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.