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Lexus of Bellevue

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (902 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (902 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lexus of Bellevue from DealerRater.

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Service and Repair

Courteous, prompt and efficient service. All repairs to our satisfaction. Vehicle delivered promptly post service. Facilities are clean and airy. The service consultant Mr. Wilmot was knowledgeable and helpful. Will be happy to return to this dealer and this service person next time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great Service!

Always a great Experience at Lexus of Bellevue! Courteous staff, on time delivery of vehicle, honest and reliable. Everyone acknowledges you as you arrive and look to get you help as quick as possible.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Michele at Lexus of Bellevue

Lexus of Bellevue is by far the best auto dealership I have ever worked with, and I have bought many cars! See Michele Thorsen and you will experience one of brightest and best in the industry!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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customer

Karl was very attentive to my needs and was helpful in answering all my questions. He walked me to the car to show me how to operate changing of my clock.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Out of State purchase

Car was purchased over the phone and arrangements all planned in advance, remaining transaction was smooth at time of pickup! Requested details were all complete!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Oil change and body work

Lexus of Bellevue fix my car body they’re do good jobs they know what they’re doing and like the service too would recommend to friends

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Bruce did a great job finding the RX450 H for us!

We appreciated Andrew taking the time to go through all of the features on our new RX 450 H. He was very patient and gave us helpful suggestions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Experience

Bought a 2018 4Runner and had a great experience. Iaasc who helped us, was great. No pressure and very professional. The dealership is very clean and the vehicles are well presented.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Service!

I have been going to Lexus of Bellevue for the last 15 years. I worked with Chris until he moved, then Josh until we was promoted and was thrilled when I was set up with Brandon and he said he would love to be my point of contact. I like to have the same person each time I come in and appreciate the exceptional level of customer service they provide.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Customer focused and High Quality

I have been a loyal customer of Lexus of Bellevue for over 20 years. Over that time I’ve owned 5 vehicles. Josh Kieffer and more recently Mike McCann have been our service consultants. Others will tell you that dealership service is way overpriced. And while some parts and service at the dealership can cost more than other private repair shops; the satisfaction and piece of mind that comes from a thorough and professional job done correctly the first time and with original Lexus certified parts is well worth a little extra charge. I’ve always received the most professional, courteous, thorough, and highest quality service at Lexus of Bellevue. Lexus Is the only vehicle I’ll own.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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