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2018 state dealer award
View 4 awards
2018 state dealer award 2017 state dealer award
2018 consumer dealer award 2017 consumer dealer award

Reviews

(447 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lee Johnson Mazda of Kirkland from DealerRater.

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Buying new car/suv

After 10 years with my first car I bought here in 2009, it was time for me to get another car Mazda CX-5. Great working with Nicholas Roche! And the whole team was awesome! Lee Johnson auto family will always be my go to when buying my cars or SUV.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent experience and accommodation!

We were looking for a white Mazda3 hatch and saw that this dealership was the only one that had it at the time. We sent an email, and they got back to us very promptly. We setup an appointment the next day where Josh, a very nice gentleman, setup a test drive for us. It was a great experience from start to finish. The paper work, credit check and final negotiation were smooth. Highly recommended!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Outstanding service!

Went to test drive the new Mazda CX-5 touring. I wanted to make sure I loved it as much as I thought I did. Looking around the lot Kamoore asked if we need assistance. He was professional, honest and knowledgeable. Never did I feel pressured and like I had to buy something. This was my first car purchase and I had lots of questions. He took the time to make sure that I understood each part of the process and that I understood everything. It was an amazing experience and I am so happy with my purchase! I would recommend Kamoore to anyone looking to purchase a car at Lee Johnson!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Experience buying a new car

Great car buying experience. The whole team stayed an hour or more past closing even though we offered to come back the next day. Great car buying experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Oil Change

My recent oil change and multi-point inspection was way faster than I had anticipated. It was over before I finished a quick burger and fries in the waiting area! Your technicians were great and explained the inspection points. I mentioned that I had some small scratches on the front passenger side and the person closing out the appointment (I wish I had gotten his name) offered to take the car back in the garage and see what could be done. When he returned, the scratches were barely detectable and my vehicle looked the best it has since I first picked it up in August.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great car maintenance service

Super fast and friendly service. Reasonable price for oil change and car check-up. Nice lounge with full amenities, including coffee and bottled water. The work was done faster than expected. We trust the work done on our car. Car came back clean and washed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

New Car Buying

Although I dearly loved my 21-year-old Mustang GT, it was time for me to put it to pasture and move on. Buying a new car is exciting at best, but very stressful for so many reasons. Lee Johnson Mazda was very responsive to all of my questions, and made the experience as stress-less as possible. Folks spent as much time as it took to answer my inquiries and concerns thoroughly yet efficiently. Paperwork was seamless. Highly recommend the dealership and staff.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

New car buyer, would highly recommend

I had such a wonderful experience at Lee Johnson and with Angelo and the team! As a first time buyer, I was am very new to the process of car buying. Angelo was beyond accommodating, always made me feel comfortable, and created a welcoming atmosphere. I would highly recommend Lee Johnson.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.

New car

Josh Wilson was amazing. I wasn't even sure what I was looking for he listened carefully and led me to the perfect car. I came to the dealership because of their reputation and they didn't disappoint. Josh followed up with phone calls and even sat in the car with me till I was comfortable with it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Gursh Batth was my salesman. He is great.

Gursh helped me with a purchase of a 2019 Chevy Equinox. He did a great job. answered all my questions and followed up with phone calls and text messages for accessory purchases. Great experience. The music system plays HiRes music files. Sounds awesome.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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