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Dwayne Lane's Skagit Ford

(36 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:30am–5:30pm
Tuesday 8:30am–8:00pm 7:30am–5:30pm
Wednesday 8:30am–8:00pm 7:30am–5:30pm
Thursday 8:30am–8:00pm 7:30am–5:30pm
Friday 8:30am–8:00pm 7:30am–5:30pm
Saturday 8:30am–8:00pm Closed
Sunday 10:00am–5:00pm Closed

Reviews

(36 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great dealership.

Great dealership. All the people we dealt with were great and well informed. The whole process was well orchestrated and went off seamlessly Definitely shop here again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Ordered a new Maverick from Sam Chase in August just

Ordered a new Maverick from Sam Chase in August just arrived this weekend. Probably the best new car buying experience I have had. Sam Chase was no pressure but extremely helpful and Victioria in financing was great as well?.absolutely no pressure .highly recommend Dwayne Lane Skagit FORD.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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was great!

was great! I would buy from them again. Sales person was good to work with she showed us a couple of other vehicles but we decided on the new truck. Thanks again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service as always.

Great service as always. Besides an oil change, tire rotation and a new battery, they take the time to check filters and misc other items.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Jack Coneely was the kindest, most respectful salesman.

Jack Coneely was the kindest, most respectful salesman. He took me through the buying process with ease. Every section was smooth. I will recommend him and Dwayne Lane Skagit to everyone I meet looking for a new car. I LOVE my Bronco Sport!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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They fit me in on a busy day and helped me get back on

They fit me in on a busy day and helped me get back on the road with confidence. Very thorough and I really appreciated the video review of what was done/evaluated.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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My previous review is wrong.

My previous review is wrong. Read below! When we bought the used Explorer there were a few problems as the dealership had just bought the car 2 days earlier. There was a safety recall and the third row seat need some repair work. The used car manager told us about needing to install a new water pump. When we picked up the SUV we were told everything had been done. Wrong! The water pump had been replaced (maybe). The recall had not been addressed. The third row seat still needs fixing. I called but the used car manager does not return phone call. The only way I received some answers to questions before was to walk in the door and demand answers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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The best car buying experience I've ever had.

The best car buying experience I've ever had. They went above and beyond to insure i was taken care of . They put me in a car when nobody else could (and I've tried many places before). They were patient and kind and showed the utmost integrity. They even had a play room for the kiddos to keep busy which made the process so much smoother . Thank you Troy, John, and Courtney. I truly appreciate everything ♡

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Six hours for a 30,000 check Ridiculous?

Six hours for a 30,000 check Ridiculous?!!! They couldn?t find their wheel lug lock so they took my glove boxes and center console apart trying to find mine and left stuff everywhere, very inconvenient and intrusive!!! Spent over $600.00 for the service and didn?t even get a courtesy car wash from the local car wash?!?!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Emma, Ryan, and Ramiro did a great job getting our work

Emma, Ryan, and Ramiro did a great job getting our work truck maintained and getting the new trailer brake controller installed

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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