Skip to main content

INFINITI of Naperville

(3,736 reviews)
Visit INFINITI of Naperville
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 7:00am–3:00pm
Sunday Closed Closed
2024 state dealer award
View 21 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2014 national dealer award 2014 state dealer award 2013 national dealer award 2013 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (630) 427-4205 (630) 427-4205
Used (630) 487-5536 (630) 487-5536
Service (630) 395-7924 (630) 395-7924

Reviews

(3,736 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of INFINITI of Naperville from DealerRater.

Want to share your experience with this dealership?

Write a review

friendly,courteous, knows the product, responsive, and

friendly,courteous, knows the product, responsive, and professional. Randy Chin and Joe Limjuco were extremely accommodating.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I had a great experience.

I had a great experience. Adam answered all of my questions. Had the car ready for us to test drive. He was waiting for us when we arrived. Went thru all of the paperwork when filling out the application. Adam checked on us frequently to make sure if we needed anything and to provide a status update. Adam & Infiniti Naperville is the place to go when buying a car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Christian and Joe were very easy to work with.

Christian and Joe were very easy to work with. Did not feel pressured to buy, very proffessional was an easy transaction. Would defintely purchase from them again. Very clean, nice dealership. They do need new front doors, heaviest door I have ever opened lol

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Consumer response

Thank You Cheryl Strom

Mark, Joe and Dale were wonderful to work with in

Mark, Joe and Dale were wonderful to work with in purchasing my used Infinity Q70 5.6.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Consumer response

Thanks to everyone at Infinity of Naperville for making it happen!

Joe Limjuco, Business Manager, and our Infinity Expert

Joe Limjuco, Business Manager, and our Infinity Expert Adam Murczek took amazing care of us! From educating us fully on the product and our options, thorough test drive, and creating the perfect deal to get us into our new Q50 S we couldn’t have been happier with the treatment and service! After much searching we found our perfect vehicle at Infinity of Naperville.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Mark was very easy to work with.

Mark was very easy to work with. He patiently answered our many questions. This is the 4th car we have purchased from this dealership-we enjoy working with everyone here!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Straight forward transaction without all the games and

Straight forward transaction without all the games and runaround. Mark was very conscious of my time and worked around my schedule

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

He is very help east to deal with not pushy like some

He is very help east to deal with not pushy like some other salesman I would recommend him to everyone

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great sales experience!

Great sales experience! Found the car I wanted on the Naperville website at 12:45pm, arrived at the dealership by 3:00pm, and out the door with my new car by 5:00pm. Randy and Joe were easy to work with, and Peaches, the pup, made my day!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Adam was great to deal with throughout the process.

Adam was great to deal with throughout the process. I saw a used car online that I was interested in and contacted the dealership. Adam went out and took several pics for me of areas that I wanted. We drove an hour and Adam had car ready and zero pressure at every step. I would definitely contact and deal with Adam again. Now I just hope the used vehicle serves me well. Thanks Adam.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.