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INFINITI of Naperville

(3,736 reviews)
Visit INFINITI of Naperville
Sales hours: 9:00am to 5:00pm
Service hours: 7:00am to 3:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 7:00am–3:00pm
Sunday Closed Closed
2024 state dealer award
View 21 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2014 national dealer award 2014 state dealer award 2013 national dealer award 2013 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (630) 427-4205 (630) 427-4205
Used (630) 487-5536 (630) 487-5536
Service (630) 395-7924 (630) 395-7924

Reviews

(3,736 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of INFINITI of Naperville from DealerRater.

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Adam was great and too the point.

Adam was great and too the point. No run around showing off features I was not interested. Got an understanding of what I was looking for and went from there. He showed me how to adjust several settings that I was not familiar with going into a 2020 as my last car was a 2013. Overall he was great and not your typical sales person pushy. Definitely recommend working with him if not trying to spend an entire day looking at options.

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  • Overall experience 5.0
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  • Shopped for a used car
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0 people out of 0 found this review helpful.

I recently visited Infiniti of Naperville for the first

I recently visited Infiniti of Naperville for the first time and ended up purchasing a vehicle the same day. I didn't really know what I wanted to buy but had heard good things about the brand. Adam Murczek at Infiniti was very welcoming and easy to talk to and asked questions about what I was looking for in a car. He knew what would be a good fit based on my comments and concerns. It was a nice change to actually have someone that listened to what I said instead of just going through all the different types of vehicles they had to sell at the location. In addition, he provided detailed descriptions on numerous features on the vehicle and while on the test drive he demonstrated those features so I could see for myself how they worked. He also answered my questions and didn't make me feel stupid for the ones that I did ask. When I did purchase the car I really appreciated his showing me how things worked and then he made sure I could replicate the setup that he just demonstrated. Instead of just rushing through things and doing the setup he actually took the time to go through the steps and make sure I understood how to do things myself. He also offered to be available to answer any questions or concerns I had in the future about the car and if he didn't know the answer he would find the solution. I have already shared my good experience with family and friends and will recommend that they see Adam when considering purchasing a car in the future!

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  • Overall experience 5.0
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The dealership experience was great.

The dealership experience was great. The staff was kind, knowlegable, efficient and no pressure. I would definitely return to this dealership for my next vehicle.

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  • Overall experience 5.0
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  • Shopped for a used car
0 people out of 0 found this review helpful.

Randy was super helpful through the process.

Randy was super helpful through the process. He not only did he give us space and still maintained contact at our requests while we made decisions to get new vehicle. He made sure we were notified when promotions were on that matched our situation. He was extremely kind and knowledgeable about the car.

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.

Purchasing a vehicle at INFINITI of Naperville was a

Purchasing a vehicle at INFINITI of Naperville was a great experience from start to finish. Mark Roncone was great to work with - very thorough, knowledgeable and accommodating. He was attentive and extremely helpful with all of our questions throughout the entire process. We definitely recommend INFINITI of Naperville.

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  • Overall experience 5.0
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Mark, Dale and Joe were easy to work with and compromised

Mark, Dale and Joe were easy to work with and compromised to put a fair deal together for us. They were honest and full disclosure through out the whole process. We bought a great car at a great price. Would definitely recommend this dealership, had a great experience!

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  • Overall experience 5.0
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He is result oriented and helpful.

He is result oriented and helpful. He was fast and understood my situation. He was honest too

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  • Overall experience 5.0
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I've been driving Infiniti for past 9 years and I love

I've been driving Infiniti for past 9 years and I love everything about this car. The salesman Mark was so helpful, attentive to all the details and honestly helped us to get the best deal possible! Infiniti of Naperville won't disappoint, hands down one of the best infiniti dealership!

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  • Overall experience 5.0
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Mark Roncone was great!

Mark Roncone was great! Stayed late and explained everything! Fast from sales to finance! Mark had the car ready the next day.. Highly recommend Mark and this dealership!

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  • Overall experience 5.0
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Mark Roncone was very accommodating as I was coming from

Mark Roncone was very accommodating as I was coming from out of state. The car was waiting for me when I arrived. All of my questions were answered and he was thorough with the costs and paperwork involved. I love the car and would gladly visit Infinity of Naperville and Mark again. -Ben W.

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  • Overall experience 5.0
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  • Shopped for a used car
0 people out of 0 found this review helpful.