Skip to main content

INFINITI of Naperville

(3,736 reviews)
Visit INFINITI of Naperville
Sales hours:
Service hours:
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 7:00am–3:00pm
Sunday Closed Closed
2024 state dealer award
View 21 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2014 national dealer award 2014 state dealer award 2013 national dealer award 2013 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (630) 427-4205 (630) 427-4205
Used (630) 487-5536 (630) 487-5536
Service (630) 395-7924 (630) 395-7924

Reviews

(3,736 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of INFINITI of Naperville from DealerRater.

Want to share your experience with this dealership?

Write a review

Great experience

Had a great experience buying my Nissan titan from them. Be sure to ask for Christian lynch! Used car manager was great too. You won't be disappointed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

David, thank you for your kind review; we are happy to pass along your comments to the team here at Infiniti Of Naperville!

Professional and courteous team.

Professional and courteous team. Adam answers all of my questions and worked with me. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

After looking on line at Q50s, I received a phone call

After looking on line at Q50s, I received a phone call from salesman Mark Roncone. He helpfully answered questions about my expiring lease as well as the 2023 Q50. As promised, he called back a within a half hour with specifics on the leasing deal he could offer. Both the deal and Mike were terrific. I especially appreciated his friendly helpfulness when I then went to the dealership to see the car and finalize the deal. This car-leasing experience was definitely the best I have ever had.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

A no-pressure approach was just what I needed and wanted

A no-pressure approach was just what I needed and wanted while purchasing a car. That is why I chose this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

You can relax they make it fun and simple.

Christian is very down to earth and great to deal with. Go talk to him. We came looking for a new car, he found us a great deal!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Rich, thank you so much for your positive comments Christian L.

The staff was very friendly.

The staff was very friendly. They all seemed to enjoy their job. Joseph Wood took care of me and my wife and he was outstanding. Joseph Hart was also very helpful and professional. Both Joes excelled with customer care. The facility was very organized and clean. Overall grade: excellent.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great knowledge staff - very easy to work.

Great knowledge staff - very easy to work. Nice and enjoyable transactions . Thank you for an easy experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Adam Murczek was amazing to work with!

Adam Murczek was amazing to work with! He sold us a white infinity for my son we are very happy with all the work he did for us . We highly recommend him to shop the car with Adam Mruczek. Thank you so much for everything for sure we will recomend you too our friends !!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great experience from the start to the finish with the

Great experience from the start to the finish with the car purchasing process at this dealership!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

The salesman was knowledgeable and eager to take us for a

The salesman was knowledgeable and eager to take us for a test drive even though we were “just looking” at the visit. He called and followed up with me a few times before we made our purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.