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INFINITI of Naperville

(3,736 reviews)
Visit INFINITI of Naperville
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 7:00am–3:00pm
Sunday Closed Closed
2024 state dealer award
View 21 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2014 national dealer award 2014 state dealer award 2013 national dealer award 2013 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (630) 427-4205 (630) 427-4205
Used (630) 487-5536 (630) 487-5536
Service (630) 395-7924 (630) 395-7924

Reviews

(3,736 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of INFINITI of Naperville from DealerRater.

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Mark Roncone made buying my new Infiniti very easy and

Mark Roncone made buying my new Infiniti very easy and stress-free. He was very knowledgeable and helped me to find the right vehicle that fit what I wanted. He also made sure that I got a great deal. Everyone at Infiniti of Naperville was very friendly and helpful, as well.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Thank you randy for helping me get into my new car.

Thank you randy for helping me get into my new car. Randy made the process quick and easy.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a used car
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0 people out of 0 found this review helpful.

Adan was wonderful.

Adan was wonderful. Very direct and to the point. He made sure my experience went smooth and quick. From the start to the finish, I could not have been happier.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Randy Chin was a pleasure to work with.

Randy Chin was a pleasure to work with. We stayed in touch over as long period of time until I was ready to purchase. I was able to start the process over the phone and complete it 4 days later when I was able to visit the dealership. We had a tough but fair negotiation on both sides [dealer and customer]. I felt that I was treated with honesty and respect..

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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.

I had a great experience purchasing a used BMW from Randy

I had a great experience purchasing a used BMW from Randy and Doug at this dealership, they are extremely eager to work with their customers and very helpful. No big egos here just friendly people that want to help in anyway they can to help you buy your car.

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  • Overall experience 5.0
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  • Shopped for a used car
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0 people out of 0 found this review helpful.

Adam was very direct and a matter of fact had the truck

Adam was very direct and a matter of fact had the truck ready to pay for and sign papers in 1 hour including a test drive everything went very smooth Joe in financing took prompt care of the paperwork and was very personable and knowledgeable .I love the 2022 ram 1500 laramie thanks again Joe and Adam

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Infinti of Naperville gave an awesome car buying

Infinti of Naperville gave an awesome car buying experience. Mark was personal, professional and super knowledgeable. Dale was super patient with me during the process. The whole experience was quick and painless. Infiniti of Naperville is top Notch!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Mark was great to work with, got us a great deal.

Mark was great to work with, got us a great deal. Great customer service. Thank you for helping us find the right vehicle.

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  • Overall experience 5.0
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  • Shopped for a used car
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0 people out of 0 found this review helpful.

Adam Murczek was a pleasure to work with.

Adam Murczek was a pleasure to work with. He was very knowledgeable about the vehicle we were looking at. He took his time and made sure we understood how everything worked during our test drive and that we were satisfied. A very positive experience! Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Randy has been great to work with!

Randy has been great to work with! He made every step of the car buying process simple.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.