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Rainier Dodge & Ram Of Olympia

(158 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 4:30pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–5:30pm
Tuesday 9:00am–7:00pm 7:30am–5:30pm
Wednesday 9:00am–7:00pm 7:30am–5:30pm
Thursday 9:00am–7:00pm 7:30am–5:30pm
Friday 9:00am–7:00pm 7:30am–5:30pm
Saturday 9:00am–6:00pm 8:00am–4:30pm
Sunday 11:00am–5:00pm Closed

Reviews

(158 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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I have always had good service here at Rainer Dodge!

I have always had good service here at Rainer Dodge! Friendly staff happy to help!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I recently worked with Bryan on my vehicle repair.

I recently worked with Bryan on my vehicle repair. He was very helpful and did everything he could to get my truck back on the road. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Been going there for maintenance on my trucks for over

Been going there for maintenance on my trucks for over twenty years. Great service, friendly and professional staff.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Reps are good, but a couple of times, they were too busy

Reps are good, but a couple of times, they were too busy to answer the phone. I waited for the service to be completed, and the wait time was appropriate for the work. Meaning, they honored the scheduled appointment time. No issues with the work that was completed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Good service.

Good service. Helpful at the counter. Could have been better about keeping me updated on progress and when my vehicle would be ready for pick up.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Always professional and finishes in a timely manner.

Always professional and finishes in a timely manner. Always calls to verify any additional work before doing it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great service and sales team.

Great service and sales team. The work completed was amazing. I would definitely recommend this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Consumer response

I appreciate the great customer service all around.

Technical assistance given over the work require

Technical assistance given over the work require explained the process in a intelligent manner. Work completed/tested and returned in a timely manner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Abs light was on and they put in a new sensor at 600.

Abs light was on and they put in a new sensor at 600.00 and light was still on. The technician sprayed the abs and now it won’t start . They can’t get a part till next month. At 900.00 plus labor . No loaner car , so I’m stuck at home . Took it in on April 1st. How would u rate them ????

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The service department was prompt, performing the work on

The service department was prompt, performing the work on tine, and identified other needed work that needed to be done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.