Reviews
Kerri was awesome, polite and professional and made me
Kerri was awesome, polite and professional and made me feel like a valued customer. The dealership took care if my oil change and tire rotation, even got a car wash.
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- Buying process —
- Quality of repair —
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the wonderful review! We're thrilled to hear that Kerri provided such excellent service and made you feel like a valued customer. It's great to know that your oil change, tire rotation, and car wash were all taken care of smoothly. We look forward to your next visit! Best Wishes, INFINITI Of Orland Park
There is no way to describe the good service Natalia Haq
There is no way to describe the good service Natalia Haq client advisor performed with us in our adventure buying a car thank you
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your amazing feedback! We're so glad to hear that Natalia Haq provided exceptional service during your car-buying journey. She truly goes above and beyond to make the process as smooth and enjoyable as possible. We appreciate your kind words and look forward to assisting you again in the future! Best Wishes, INFINITI Of Orland Park
Fantastic work!
Fantastic work! Mike did a great job! Very fast. Very good explanation of what work was being completed.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the fantastic feedback! We’re so glad to hear that Mike provided fast and thorough service, along with clear explanations of the work being done. We’ll be sure to share your kind words with him. We look forward to your next visit! Best Wishes, INFINITI Of Orland Park
Frank took care of my service and did an amazing job
Frank took care of my service and did an amazing job explaining the issues that needed to be fixed in my truck in a way no one had explained before. I got there early and he happily took my truck for service early. I am happy with the experience and would recommend to others.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review! We’re thrilled to hear that Frank took such great care of your service and explained everything so clearly. It’s awesome that he was able to get your truck in early and make your experience even better. We truly appreciate your recommendation and look forward to serving you again! Best Wishes, INFINITI Of Orland Park
It was clean well lit professional welcoming and helpful
It was clean well lit professional welcoming and helpful staff members always willing to assist without prompting. Overallnpeasurable experience.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the wonderful review! We're so glad to hear that you had a positive experience with our clean, welcoming environment and helpful staff. Your feedback means a lot to us, and we look forward to serving you again! Best Wishes, INFINITI Of Orland Park
It was clean well lit professional welcoming and helpful
It was clean well lit professional welcoming and helpful staff members always willing to assist without prompting. Overallnpeasurable experience.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We're thrilled to hear you had a pleasurable experience with our clean, well-lit environment and professional, welcoming staff. We always strive to provide helpful service, and we’re glad it showed. We look forward to serving you again soon! Best Wishes, INFINITI Of Orland Park
Customer service was great, very polite, answering my
Customer service was great, very polite, answering my concerns, gave good feedback, recommend up to date maintenance needs, got me in and out quickly 😀.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the wonderful feedback! We're so glad to hear that our team provided polite and attentive service, addressed your concerns, and kept you informed about your vehicle’s maintenance needs. It’s great to know we got you in and out quickly! 😊 We truly appreciate your support and look forward to serving you again! Best Wishes, INFINITI Of Orland Park
My experience yesterday was OK.
My experience yesterday was OK. I did notice that there’s a lot of new people. Just not a bad thing.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your feedback! We’re glad to hear your experience was okay and appreciate your understanding as we continue to grow our team with new faces. Our goal is to ensure every visit is exceptional, and we look forward to exceeding your expectations next time! Best Wishes, INFINITI Of Orland Park
Epitome of a bad car salesman- kept playing games and
Epitome of a bad car salesman- kept playing games and changing the term sheet everytime I looked at it. Talking pricing strategy in front of my wife and I like we couldn't hear or existed. Had us there playing games for 6+ hours. Tried to low ball me on my trade using cheesy cliche phrases. Walked out and went to Carmax, recieved 6X for my trade and bought a new car in les than 1.5 hours. If Eddy is involved run out of this delaership!!
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- Quality of repair —
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for sharing your experience. We’re truly sorry to hear about the frustrations you faced during your visit. This is not the level of service we strive to provide, and we sincerely apologize for any inconvenience caused. Your feedback is valuable, and we’ll address these concerns with our team to ensure a better experience for our customers in the future. Best Wishes, INFINITI Of Orland Park
It's always a pleasure to come into the dealership,
It's always a pleasure to come into the dealership, everyone is always so attentive and pleasant.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We're delighted to hear that it's always a pleasure visiting our dealership and that our team’s attentiveness and friendliness make a positive impact. We truly appreciate your continued support and look forward to seeing you again soon! Best Wishes, INFINITI Of Orland Park