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Larry H. Miller Downtown Honda Spokane

(1,115 reviews)

Reviews

(1,115 reviews)

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Customer

Needed to go in for a recall (battery) and service was great, as usual, They finished BEFORE promised time and I was on my way home in less time than I thought....always like and depend on Larry Miller Honda.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Flora, thank you for your review! I am glad that we could provide you with a great service experience. Bob White, General Manager

Service Visit at Larry H Miller Honda Spokane

Took our 2015 Odyssey to get some additions installed and were very impressed with the quality of work and timeliness, even though they had 6 very time consuming things to do... install an engine heater, install roof racks, install interior and exterior protection packages, check the front end alignment, and check a factory defective sun visor. All these things were performed on one day and we received our van back spic and span and ready to go. We live an hour away and very much appreciate being able to consolidate our trips to Spokane. The folks at LHM Honda Downtown Spokane know this and have made every effort to accommodate us. We highly recommend this dealership to anyone looking for a place to buy a new car or get their car serviced.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Fred, thank you for your review! I am glad that we could provide you with impressive quality of work and timeliness! Bob White, General Manager

Oil change and check up on my CRV

My car was service very quickly. Larry H Miller Honda has a shuttle van that took me back to work when I dropped off my car and came back and picked me up when it was ready to go. They even had to wait a little before picking me up as I was busy at work and there was no problems. Thank you for the fast service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! I am glad that we could provide you with a great service experience. Bob White, General Manager.

A new 3 year lease.

For over 20 years we've always been treated in a first class manner, especially from our primary contact, Bud Sebens. Whether it is family or friends, all the people we refer are well taken care of.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for your review! I am glad that we could provide you with a great experience over the years! Bob White, General Manager.

Awesome service, and Customer care!

Ron did a excellent job and the sales staff stayed a bit later! Great Job and we really appreciate it! They went the extra mile and even stayed later to help us get our new car on a Saturday. Thank you very much! From the Hayward family

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you for your review! I am glad that we could provide you with an excellent experience. Bob White, General Manager.

My new Accord purchase at Larry H. Miller

Sales person was polite, provided us with detailed knowledge about the new Accord. Worked hard to get my wife and I at a reasonable purchase price. Facility was very clean and professional. Sales manager walked us through all the paperwork signing process. And even went over it a second time, so we understood what it was we were signing and purchasing. We would definitely recommend Larry H. Miller to friends, when buying a new or used car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Monty, thanks for your review! I am glad that we could provide you with an enjoyable experience! Bob White, General Manager.

Happy customer

I always leave feeling my car's life has been prolonged.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Karen, thank you for your review! I am glad that we could provide you with a good experience and help prolong the life of your vehicle. Bob White, General Manager.

Thanks Bud!

I worked with Bud to find the perfect car, he was knowledgeable, friendly and I felt he was truly helping me not just trying to make a deal. Great service, I will definately buy from him again! Thanks Bud!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Janelle, thank you for your review! I am glad that we could provide you with a friendly and knowledgeable experience. Bob White, General Manager.

What a great place

That was the very best experience my husband and I have ever had while buying a car. We couldn't be happier!! I will reconnect these guys to everyone!! A+++

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your review! I am glad that we could provide you and your husband with the best experience you've ever had purchasing a vehicle! Bob White, General Manager.

Friendly service, on time.

We bought our Insight at Larry Millers Honda. They have done all our service work on it. They have always been friendly and the work has been done on time. They also accommodate our schedule and offer shuttle service if needed. Our experience has been excellent.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Kevin, thank you for your review! I am glad that we could provide you with friendly service. Bob White, General Manager.