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DARCARS Lexus Of Silver Spring

(1,808 reviews)
Visit DARCARS Lexus Of Silver Spring
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 9:00pm
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Sales Service
Monday 9:00am–9:00pm 7:00am–9:00pm
Tuesday 9:00am–9:00pm 7:00am–9:00pm
Wednesday 9:00am–9:00pm 7:00am–9:00pm
Thursday 9:00am–9:00pm 7:00am–9:00pm
Friday 9:00am–9:00pm 7:00am–9:00pm
Saturday 9:00am–8:00pm 8:00am–6:00pm
Sunday 12:00pm–5:00pm Closed
2021 state dealer award
View 10 awards
2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award
2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (301) 830-5979 (301) 830-5979
Used (301) 658-7902 (301) 658-7902
Service (301) 658-7966 (301) 658-7966

Reviews

(1,808 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DARCARS Lexus Of Silver Spring from DealerRater.

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Fabulous dealership.

Fabulous dealership. The staff is amazing. Very knowledgeable, professional and kind. Z, Daji and Scott made the entire experience smooth and painless. I traveled from western PA to get my lexus and I'm so glad I did. I definitely recommend Darcars of Silver Spring, MD. That's the place to go.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Kari, thank you for the great review! We are so glad to hear that you had a successful purchase experience working with the DARCARS Lexus of Silver Spring team. We will be sure to pass on the kind words to them. Drive safely, and we hope to see you back again down the road!

Alec H.

Alec H. Maryland I contacted five various Lexus dealerships located in Maryland,Delaware, and Pennsylvania trying to find a Lexus with the limited extra equipment on it and for the price I was willing to pay. Finally when I called Darcars Lexus in Silver Spring the salesperson Joe Perillo informed me that he had a Lexus coming in matching my description. Joe called me as soon as he car arrived so I could look at it and test drive it. He was very polite, eager to assist me any way he could. I was impressed with Joe's professionalism and patience. I highly recommend this Silver Spring dealership to anyone because of their good inventory with a variety of cars to select with an array of extra equipment options to fit one's price point.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Alec, thank you for the great review! We are so glad to hear that you had a successful purchase experience working with Joe and the DARCARS Lexus of Silver Spring team. Drive safely, and we hope to see you back again down the road!

I had high expectations in selecting a Lexus dealership

I had high expectations in selecting a Lexus dealership and Darcars Lexus of Silver Spring certainly met them thanks to my incredible salesperson Joe Perillo. Joe made my buying extremely pleasurable from start to finish. The attention to detail and meeting my expectations in a new Lexus 350 ES were all met particularly because of my competent salesperson. I highly recommend Darcars of Silver Spring because of the kind, considerate, and honest salesperson I had and for the high caliber of customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are thrilled to hear that from start to finish you had a five-star service experience working with our DARCARS Lexus of Silver Spring team! Thank you for posting a review and mentioning Joe. We look forward to assisting you in the future!

Z is the salesmen you want to work with.

Z is the salesmen you want to work with. Fun, laid back, and provided an overall great buying experience at Zar cars Lexus. The sales manager was also nice and was not pushy like other dealerships.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Your kind review of Z means a lot to us! Thank you for giving DARCARS Lexus of Silver Spring your business and your five stars. Enjoy your new vehicle!

I worked with Michael to purchase a new 2022 GX.

I worked with Michael to purchase a new 2022 GX. I am extremely pleased with my car and the whole experience with Michael, Nived the finance manager, and the Darcars Silver Spring Lexus group. I researched and negotiated with Lexus dealerships across the East Coast before deciding to take my business here, which was close to a two hour drive for me. Michael is an earnest, hardworking, polite salesman who knows Lexus cars like the back of his hand. Highly recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Mary, thank you for the great review! We are so glad to hear that you had a successful purchase experience working with Michael, Nived, and and the DARCARS Lexus of Silver Spring team. Drive safely in your new 2022 Lexus GX, and we hope to see you back again down the road!

This is a great dealership.

This is a great dealership. Sam is a great guy and helped us a lot. Highly recommended!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your appreciation of Sam and DARCARS Lexus of Silver Spring, Ahad! We look forward to working with you again down the road.

Amazing service and amazing dealers who care about your

Amazing service and amazing dealers who care about your happiness before and after the purchase

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

This is the kind of review we work hard for at DARCARS Lexus of Silver Spring, Noah! We're overjoyed our team has provided excellent service that's made you feel valued. Drive safely, and we look forward to seeing you again down the road!

I had a great experience getting my wife into a new car.

I had a great experience getting my wife into a new car. Gavin clearly knew his stuff and wasted none of our time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for supporting DARCARS Lexus of Silver Spring with your review, Daniel! We're thrilled Gavin provided excellent service that gave you and your wife a fantastic experience. We hope she enjoys the new ride!

I brought my ES350 in to be serviced.

I brought my ES350 in to be serviced. Staff member Paul So answered my (many) questions clearly and guided me on what my options are for needed to be done. Highly recommended.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review. We are happy to hear that the DARCARS Lexus of Silver Spring team took excellent care of your Lexus ES 350, thanks for trusting us to assist!

Sheng was super helpful throughout the entire process of

Sheng was super helpful throughout the entire process of getting my car. I love my new NX and he’s been around to help when I need help post transaction as well. Couldn’t ask for a better sales rep!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Mei, thank you for the great review! We are so glad to hear that you had such a successful service experience working with Sheng and the DARCARS Lexus of Silver Spring team. Drive safely in your Lexus NX, and we hope to see you back again down the road!