Reviews
Fabulous dealership.
Fabulous dealership. The staff is amazing. Very knowledgeable, professional and kind. Z, Daji and Scott made the entire experience smooth and painless. I traveled from western PA to get my lexus and I'm so glad I did. I definitely recommend Darcars of Silver Spring, MD. That's the place to go.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Kari, thank you for the great review! We are so glad to hear that you had a successful purchase experience working with the DARCARS Lexus of Silver Spring team. We will be sure to pass on the kind words to them. Drive safely, and we hope to see you back again down the road!
Alec H.
Alec H. Maryland I contacted five various Lexus dealerships located in Maryland,Delaware, and Pennsylvania trying to find a Lexus with the limited extra equipment on it and for the price I was willing to pay. Finally when I called Darcars Lexus in Silver Spring the salesperson Joe Perillo informed me that he had a Lexus coming in matching my description. Joe called me as soon as he car arrived so I could look at it and test drive it. He was very polite, eager to assist me any way he could. I was impressed with Joe's professionalism and patience. I highly recommend this Silver Spring dealership to anyone because of their good inventory with a variety of cars to select with an array of extra equipment options to fit one's price point.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Alec, thank you for the great review! We are so glad to hear that you had a successful purchase experience working with Joe and the DARCARS Lexus of Silver Spring team. Drive safely, and we hope to see you back again down the road!
I had high expectations in selecting a Lexus dealership
I had high expectations in selecting a Lexus dealership and Darcars Lexus of Silver Spring certainly met them thanks to my incredible salesperson Joe Perillo. Joe made my buying extremely pleasurable from start to finish. The attention to detail and meeting my expectations in a new Lexus 350 ES were all met particularly because of my competent salesperson. I highly recommend Darcars of Silver Spring because of the kind, considerate, and honest salesperson I had and for the high caliber of customer service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are thrilled to hear that from start to finish you had a five-star service experience working with our DARCARS Lexus of Silver Spring team! Thank you for posting a review and mentioning Joe. We look forward to assisting you in the future!
Z is the salesmen you want to work with.
Z is the salesmen you want to work with. Fun, laid back, and provided an overall great buying experience at Zar cars Lexus. The sales manager was also nice and was not pushy like other dealerships.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Your kind review of Z means a lot to us! Thank you for giving DARCARS Lexus of Silver Spring your business and your five stars. Enjoy your new vehicle!
I worked with Michael to purchase a new 2022 GX.
I worked with Michael to purchase a new 2022 GX. I am extremely pleased with my car and the whole experience with Michael, Nived the finance manager, and the Darcars Silver Spring Lexus group. I researched and negotiated with Lexus dealerships across the East Coast before deciding to take my business here, which was close to a two hour drive for me. Michael is an earnest, hardworking, polite salesman who knows Lexus cars like the back of his hand. Highly recommend!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Mary, thank you for the great review! We are so glad to hear that you had a successful purchase experience working with Michael, Nived, and and the DARCARS Lexus of Silver Spring team. Drive safely in your new 2022 Lexus GX, and we hope to see you back again down the road!
This is a great dealership.
This is a great dealership. Sam is a great guy and helped us a lot. Highly recommended!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for sharing your appreciation of Sam and DARCARS Lexus of Silver Spring, Ahad! We look forward to working with you again down the road.
Amazing service and amazing dealers who care about your
Amazing service and amazing dealers who care about your happiness before and after the purchase
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This is the kind of review we work hard for at DARCARS Lexus of Silver Spring, Noah! We're overjoyed our team has provided excellent service that's made you feel valued. Drive safely, and we look forward to seeing you again down the road!
I had a great experience getting my wife into a new car.
I had a great experience getting my wife into a new car. Gavin clearly knew his stuff and wasted none of our time.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for supporting DARCARS Lexus of Silver Spring with your review, Daniel! We're thrilled Gavin provided excellent service that gave you and your wife a fantastic experience. We hope she enjoys the new ride!
I brought my ES350 in to be serviced.
I brought my ES350 in to be serviced. Staff member Paul So answered my (many) questions clearly and guided me on what my options are for needed to be done. Highly recommended.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the review. We are happy to hear that the DARCARS Lexus of Silver Spring team took excellent care of your Lexus ES 350, thanks for trusting us to assist!
Sheng was super helpful throughout the entire process of
Sheng was super helpful throughout the entire process of getting my car. I love my new NX and he’s been around to help when I need help post transaction as well. Couldn’t ask for a better sales rep!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Mei, thank you for the great review! We are so glad to hear that you had such a successful service experience working with Sheng and the DARCARS Lexus of Silver Spring team. Drive safely in your Lexus NX, and we hope to see you back again down the road!