Reviews
I’ve been going to Lexus of Silver Spring to service my
I’ve been going to Lexus of Silver Spring to service my 2016 Lexus for a few years now. i wasn’t in the market for a new car but the dealership had so many fabulous options it was hard to ignore. Wesley, Michael in sales and Choi and Jose in finance treated me like family. Wesley provided direct and logic reasons for considering a new vehicle; Michael had an intuitive sense about exactly what I wanted in a car and all the new features I never knew I needed. Choi and Jose worked with me fairly and directly provided the top line information I needed to make a decision as well as a variety of options to make my Lexus ownership itself a luxurious experience. As a single woman, car dealer often presume it only require charm to convince a single woman to jump into something she may not really want or afford. However, I’m an astute car buyer and all four of the team Never who served me treated me with the utmost respect…and it didn’t hurt that they were all charming as well. I walked in with a 2016 Lexus in wonderful shape I thought I could never part with and left with a 2023 model that is an absolute thrill to drive and own. The team I had was fabulous and would highly recommend them, and Lexus Silver Spring, to any friend seeking to make a purchase.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're so happy to hear that Wesley, Michael, Choi, and Jose treated you like family during your visit to DARCARS Lexus of Silver Spring! It's wonderful to know that they were able to provide you with all the information and options you needed to make the right decision. Thank you for recommending us to your friends and for choosing us as your dealership. Take care!
I recently visited DARCARS Lexus of Silver Spring car
I recently visited DARCARS Lexus of Silver Spring car dealership and I was blown away by the excellent service I received. Joseph, the salesman, and Wesley, the manager, were both very helpful and professional. They went out of their way to ensure that I found the perfect car for my needs, and they offered me a great deal that was hard to pass up. I am extremely satisfied with my purchase and I highly recommend this dealership to anyone in the market for a new car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Sahith, we’re thrilled to hear that Joseph and Wesley were able to help you find the perfect car at DARCARS Lexus of Silver Spring! Thank you for sharing your positive experience and for recommending our business. We appreciate your support and hope to see you again soon!
There Is A New Sherriff In Town
Greeting, Hi I am Bill Miller (Bowie) and recently I wrote a review that was viewed by management at DARCARS Pre-owned Lexus of Silver Spring. They called me in to resolved the issue, provided transportation too-and-from work. Jon and his new team has displayed exceptional client worthiness and customer service by addressing my concerns ensuring that I get top-notch care and support. The new team is awesome and I look forward to working with them in the future. Sincerely,
- Customer service 5.0
- Buying process 3.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Bill, we're thrilled to hear that Jon and the team at DARCARS Pre-owned Lexus of Silver Spring were able to address your concerns and provide you with top-notch care and support. We appreciate your kind words and look forward to working with you in the future!
It was such a great experience!
It was such a great experience! It was so fast and easy. Z ye the sales consultant was so understanding and kind. He was so helpful. He understood what I was looking for :) . I definitely recommend him if you’re looking to purchase a vehicle . Also , the finance manager In Choi was awesome . Had a wonderful experience! I will definitely bring my parents to this dealership to purchase a car soon.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the review. Stefani! We are thrilled to hear that you had such a successful purchase experience working with the DARCARS Lexus of Silver Spring team. Drive safely in your new vehicle, and enjoy it! We hope to see you back again down the road!
Amazing experience!
Amazing experience!! The professionalism and customer service is as luxurious as its name. Bayo is a knowledgeable and understanding sales agent, took his time to give good advice and direct me to what I really needed. He also explained the process from start to finish. Daji is an amazing sales manager, he made sure I was satisfied before proceeding. And of course Nived the finance Manager explained everything to my understanding and met my needs. I was given a queen treatment and drove off in my pre-owned car feeling like I got a brand new jet. I would recommend Darcars Lexus of Silver Spring MD everyday to everyone.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the wonderful review! We are thrilled to hear that Bayo, Daji, and Nived delivered such an outstanding purchase experience. Drive safely in your new vehicle, and enjoy it! We hope to see you back again at DARCARS Lexus of Silver Spring!
Great buying and finance experience.
Great buying and finance experience. Straight forward, no pressure and smooth transaction. One of the best buying experiences I've ever had.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the review! We appreciate your business and hope to see you back again at DARCARS Lexus of Silver Spring. Safe travels!
I cannot put in real words of my experience here at
I cannot put in real words of my experience here at Darcars Silverspring because it was more of a physical experience. From entering the door of Lexus to closing the door on my brand new car I have received the most warm, respectful and genuine care. Stefany educated me, empathized with me and gave me the best service I have ever had. She understood what I wanted and not only delivered it but exceeded my expectations. Thank you so much and for that I will always be a Lexus customer at Silver Spring.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wow, we are blown away by this glowing review! Thank you for entrusting us with your business and congratulations on your new car. We look forward to taking care of you for many years to come!
Z. Ye Daji, and Nived were awesome to work with. They
Z. Ye Daji, and Nived were awesome to work with. They made me feel comfortable and helped me find a great car at a good price. The buying process was easy and efficient.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Grace, we couldn't be happier to hear that our team provided you with a comfortable environment, took the time to understand your needs, and ensured you received the five-star service we work hard for. The DARCARS Lexus of Silver Spring team loves what we do and it's great that this was reflected during your visit. Drive safe!
Driving from NH to Fl on 95, our RX350's check engine and
Driving from NH to Fl on 95, our RX350's check engine and AWD system lights came on. We drove to DARCAR Lexus dealer in Silver Springs, MD and they helped us immediately. We could not have asked for more friendly and helpful people. Thank you so much!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jan, it's so great to hear that our team was able to assist you during your road trip! Thank you for trusting DARCARS Lexus of Silver Spring to get the job done right!
An absolutely pleasant and quick experience.
An absolutely pleasant and quick experience. Bayo went out of his way to present the vehicle and In made the payment process quick and painless.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Dennis, providing outstanding customer care with a smile is always a top priority, and it's wonderful to hear we're meeting our goal. Thank you for your business and we look forward to seeing you again down the road!