Reviews
Sam Kim was my salesman.
Sam Kim was my salesman. What a great positive experience purchasing a new vehicle from start to finish. Sam is very thorough in explaining all the features of the vehicle. I love my new car. Thank you Sam
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are thrilled that you had such a positive experience working with Sam! Thank you for trusting DARCARS Lexus of Silver Spring with your purchase, we hope you continue to love your new car.
Sam Kim did an excellent job.
Sam Kim did an excellent job. He helped me set my Lexus app and helped me set up my payment. He was very helpful and the great part was that I didn’t buy a car from him. I will buy next car from him
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great review! We are so glad to hear that Sam went the extra mile to assist with your vehicle and answer any questions you had. We appreciate your support and hope to earn your business again at DARCARS Lexus of Silver Spring!
Sam Kim is the absolute best!
Sam Kim is the absolute best! He exudes excellence from start to finish. You are not just a number, but a lifelong member of Lexus family!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Sam is exactly as you described. He has a passion for assisting clients and is packed with knowledge. Enjoy your new ride and thank you for your business from your friends at DARCARS Lexus of Silver Spring!
Silver Spring Lexus and Sam - great working team; if you...
Silver Spring Lexus and Sam - great working team; if you need a new Lexus, come to see Sam at SSL; My family and I bought 6 Lexus from this dealer!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hey Eric, thank you for the great review of DARCARS Lexus of Silver Spring! We appreciate your shoutout of Sam for working hard. Thank you for your loyal business!
Sam Kim and Lexus of Silver Spring far exceeded my car...
Sam Kim and Lexus of Silver Spring far exceeded my car buying expectations. I had a negative experience with another Lexus dealership where I had purchased my first Lexus. I reached out to Silver Spring Lexus via the website and Sam called me within minutes, introducing himself and offering to help. Since I purchased when we are facing supply chain issues, the wait was long but Sam provided constant updates. I always knew the status and when we expected the car to arrive. Sam was courteous, professional, attentive and so understanding of what I was looking for and why. As I told Sam, I am now a loyal Lexus of Silver Spring customer and will always work with Sam! It was truly a wonderful and positive experience. I will definitely send other Lexus consumers to Sam!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hey Cyndi- thank you for trusting the team here at DARCARS Lexus of Silver Spring to score you an awesome vehicle. We're glad that Sam was professional, courteous, and helpful. We will let him know that you appreciated his hard work. Thank you for being a loyal customer, and we wish you happy driving down the line.
The best sales man: Sam KimThe best service manager:...
The best sales man: Sam Kim The best service manager: Nguyen Tang I received the best service!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to review us! We are so glad to hear that you are confident in Sam and Nguyen to get the job done. Drive safely, and we hope to see you back again at DARCARS Lexus of Silver Spring!
I want to compliment Muta in your used car department....
I want to compliment Muta in your used car department. He is very professional and will be a true asset to your dealership. It was great to hear I was his first sale & I don't know who was more excited....me finding my dream car (2019 Grand Sport Corvette) or Muta for completing his first sale. As a business owner myself, I really appreciate when someone represents their company so professionally. THANKS AGAIN MUTA for a job well done!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi! We are beyond thrilled to receive such a glowing review. It's wonderful to hear that Muta provided you with such a memorable and professional experience. Congratulations on your dream car! We'll see you next time.
We could not be more pleased with our experience at Lexus...
We could not be more pleased with our experience at Lexus Silver Spring. We just took the car in for service with Jason. Jason has helped us with services and is polite, professional, and efficient. We feel we can trust him with our needs. Thank you very much.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Ann - Thank you for taking the time to post about your recent visit to DARCARS Lexus of Silver Spring. We are delighted that Jason provided such excellent service and took great care of you and your vehicle. We look forward to our continued relationship!
We could not be more pleased with our experience at Lexus...
We could not be more pleased with our experience at Lexus Silver Spring. We called in advance ( not wanting an unnecessary trip all the way to Silver Spring) and Sam Kim answered the phone and said he could help. Sure enough - Sam assisted us with choosing the best car - make, model, and color. Sam was incredibly patient, friendly, professional, and courteous. We just took the car in for service and Sam continued to treat us us with respect and provided all assistance we needed - oh, and patience! I did not want to go through a "car buying process" but Sam made it a pleasant experience. He is responsive and attentive and I plan to contact Sam for our next car! In addition, Jason has helped us with services and he, also, has been polite, professional, and efficient. We feel we can trust him with our needs. Thank you very much.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Ann, this review made our day! It is truly our pleasure to provide patient, professional, and personalized service during the purchase process, and it means so much to hear you appreciate our efforts. Thank you for sharing how much you've enjoyed working with Sam and Jason, and the entire DARCARS Lexus of Silver Spring team will be here whenever you need us next!
Sam’s is the best salesman for Lexus, highly recommended...
Sam’s is the best salesman for Lexus, highly recommended , he is professional and courteous
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Professional and courteous is exactly what we strive for, Dennis. Thank you for the great review and for giving Sam a shout-out! Take care! - the DARCARS Lexus of Silver Spring team