Reviews
hello I had a nice experience since it was my first time...
hello I had a nice experience since it was my first time buying a car at the dealer and the person who helped me did everything in his power and I could get my dream car and he took great care of me thanks Jameson
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Jameson certainly has a knack for making automotive dreams come true! It's wonderful that we made your first dealership purchase such a success, and we truly enjoyed hearing about it. Thank you for your kind review from all of us at DARCARS Lexus of Silver Spring, and we hope you enjoy every mile in your new vehicle!
Last week I walked into the Lexus dealer with no...
Last week I walked into the Lexus dealer with no intention of buying a car. Sam asked me the right questions, He even explained the financing options available. An hour later I I bought a GX460 with the right options. Wow, i thought! Your dealership is fortunate to have Sam!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi there, Thanks so much for the kind words. Yes, we are lucky to have Sam on our team. Thank you for coming in and congrats on your new GX460! Happy Holidays!
This dealership is amazing, staff was great & welcoming....
This dealership is amazing, staff was great & welcoming. Yafet is a great salesman, very Personable & he went out of his way to make sure my experience was up to standards, highly recommend him for your next car purchase!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Exceeding your expectations is always a top priority at DARCARS Lexus of Silver Spring, so it's fantastic to hear that Yafet took the time to make sure we were hitting the mark. It's lovely that our above and beyond care made your visit such a success, and we hope your new vehicle brings you many miles of joy on the road ahead!
Bayo Ojo is a great sales man always giving excellent...
Bayo Ojo is a great sales man always giving excellent service, makes buying a car so easy and pleasant 👍
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
George, thank you for the great review! We appreciate your business and are thrilled to hear that you had such a successful purchase experience working with the DARCARS Lexus of Silver Spring team. Drive safely, and we hope to see you back again down the road!
I came in to look at a new car. Ryan Wal helped me in...
I came in to look at a new car. Ryan Wal helped me in choosing a new car. I was going to get a used car until he showed me the difference of purchasing new. I appreciated his knowledge and customer service. I didn't leave with a new car. I will definitely be back to select one. Maybe the 2022 Lexus RX......
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the great review! We appreciate your support and are happy to hear that you had such a successful shopping experience working with Ryan and the DARCARS Lexus of Silver Spring team. Safe travels, and we are looking forward to seeing you back soon!
Mr Sam G was amazing, very helpful, professional in...
Mr Sam G was amazing, very helpful, professional in buying our brand new Lexus ux250h
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
So great to hear that Sam was amazing. Thank you for sharing, Lakshya! See you next time.
They were the best team ever! I had the best car buying...
They were the best team ever! I had the best car buying experience I’ve ever had. Navid was so helpful and and made my options easy and my transaction stress free. The GM gave me a deal if a lifetime!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the review, Ashley. Congrats on your new Lexus. We hope to see you again soon.
This review has been revised. After further...
This review has been revised. After further consideration, I have to up the review to five stars. I have visited other car dealerships (lexus specifically), and now realize the sheer contrast in customer service between dealerships. Upon visting OTHER dealerships, I was ignored, or borderline disrespected by the sales staff. I now realize that the salesman I was dealing with at DARCARS, Joe Perillo, was an absolute professional and only offered me the best when it came to customer service, especially when compared to other Lexus dealerships within the area. In addition, the dealership is beautiful (building, campus, etc.) and the rest of the staff that I met were also professional.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Don, Thanks so much for taking your time to share you experience with us. We're so happy to hear that Joe and our team took great care of you. Congrats on your new purchase. We hope to see you again soon.
Had a great experience at this dealership!!Special...
Had a great experience at this dealership!! Special thanks too Joe Perillo for your help and insight !!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Mark, Thanks for the review. We hope to see you again soon.
Till now I had never met a salesperson that knew nearly...
Till now I had never met a salesperson that knew nearly as much as I did about automobiles. Joe was the most knowledgeable person I had ever met about the products he sold and he was such an amazingly nice guy. I have not hesitated to send a number of my employees to him that are looking to get a new car. He is truly a great salesman.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Rob, Thank you for sharing with us. Always great to hear about our customer's great experiences. Congrats on your new Lexus. We hope to see you again soon.