Reviews
Painless, helpful and easy to do business with.
I am a returning customer. Everyone there makes you feel important as well as working with you in every way. They go above and beyond to assure you are happy.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for sharing your wonderful review!
Awesome, family kind experience !!
We had a great experience purchasing used certified car, Waqar Bhatti helped us and explained everything over the phone, he answered all my question and treated us as family. I recommend "Lexus of sliver spring" to all my family and friends !!!! A Big Thank You.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Wonderful! Thank you so much for taking the time to share your experience with us!
Excellent!
I recently purchased my 2014 Jeep Grand Cherokee Overland at Lexus of Silver Spring. My husband and I worked with our Sales Consultant, Waqar Bhatti. Wacar was a professional and very attentive to our needs from start to finish. We are very satisfied with our purchase and the service that was given. We would refer our family and friends to Lexus of Silver Spring!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Simply amazing! Thank you for sharing your wonderful experience with us! It was our pleasure to assist!
Prompt, Knowledgeable & Excellent Customer Service
Even though I came in late to the dealership, I still went home smiling with the car. He was extremely patient with me. Thank You
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Wonderful! We love hearing the words "went home smiling with the car". Thank you and enjoy!!
Godfrey was wonderful!
Godfrey Ukwandu was incredibly helpful and kind. He went the extra mile to make sure we were comfortable with the car we chose. I would highly recommend him to anyone in the market for a Lexus.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations! We are so happy to hear how well you were taken care of! Thank you so much for the kind review!
Thanks for a wonderful service
Last month we my family went out in search of vehicle hunting and somehow The Lord directed us to Lexus of Silver Spring and we were approached by a pleasant and professional salesman who greeted us and made himself available to help. He asked us what we were interested in looking at, he didn't rush us but gave us time to think through all our choices and even let us take a test drive without feeling being rushed. We were fortunate to make the purchase by the guide brother Godfrey provided us with. He even stayed late that night along with his finance colleague to close the sale. We were so pleased and impressed with the experience that less than a month later when we needed another vehicle it was no brainer that our clear choice was and is brother Godfrey at Lexus of silver spring. I would highly recommend him to any of my family and friends who are in search of getting the ultimate experience. Keep up the great work.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We truly appreciate your lovely words and business. Let us know if you need anything. Welcome to the DARCARS Family. Enjoy!
Best car buying experience
I recently visited Lexus of Silver Spring to purchase a car. My sales person James Joon Park helped me from beginning to end of my purchase. He answered all my questions and took care of my concerns toward purchasing a vehicle. He went above and beyond to make me happy with my purchase. I will recommend anybody looking to purchase a car to James Joon Park.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Fantastic! Thank you for this kind review! Enjoy your new car!
"Buying a Car- Go To Lexus Of Silver Spring"
Going to Lexus of silver spring was the best choice I made for buying my dream car. Working with Oksana was a pleasant and wonderful experience. She was always ready to receive any questions and answer any questions we had. She was more than happy to let us test drive different models. She is very knowledgeable and explained to me every feature that my SUV came with. Oksana explained to me all the available options . I love my fully loaded Lexus Rx 350 and will go back Lexus of Silver Spring for the next one.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations! We are thrilled our very own was able to assist and make your experience wonderful. Let us know if you need anything. Welcome to the DARCARS Family. Enjoy!
Best Service Department!
I live near Annapolis yet drive to Silver Spring for the excellent service at Lexus of Silver Spring. Noteworthy are the outstanding customer services provided by Wanda Cockrell and Michael Murphy. I will always service my Lexus at this dealership!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We truly appreciate your wonderful words and business, Joe! Let us know if you need anything. Looking forward to seeing you again soon!
Excellent Purchasing Experience
My husband and I had an excellent purchasing experience with Billy Karagiorgis and Omar Hafezz, they both worked as a team and took the time to listen to our concerns. Billy was very professional and honest with making work for us and was able to put us in a Fantastic 2016 ES350. Just what we wanted both Billy and Omar went above and beyond to make us happy with out purchase. Emily & Bill Graham
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Fantastic! Thank you Emily for sharing your wonderful review. Let us know if you need anything. Welcome to the DARCARS Family. Enjoy!