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DARCARS Lexus Of Silver Spring

(1,808 reviews)
Visit DARCARS Lexus Of Silver Spring
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 9:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–9:00pm
Tuesday 9:00am–9:00pm 7:00am–9:00pm
Wednesday 9:00am–9:00pm 7:00am–9:00pm
Thursday 9:00am–9:00pm 7:00am–9:00pm
Friday 9:00am–9:00pm 7:00am–9:00pm
Saturday 9:00am–8:00pm 8:00am–6:00pm
Sunday 12:00pm–5:00pm Closed
2021 state dealer award
View 10 awards
2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award
2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (301) 830-5979 (301) 830-5979
Used (301) 658-7902 (301) 658-7902
Service (301) 658-7966 (301) 658-7966

Reviews

(1,808 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DARCARS Lexus Of Silver Spring from DealerRater.

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Painless, helpful and easy to do business with.

I am a returning customer. Everyone there makes you feel important as well as working with you in every way. They go above and beyond to assure you are happy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for sharing your wonderful review!

Awesome, family kind experience !!

We had a great experience purchasing used certified car, Waqar Bhatti helped us and explained everything over the phone, he answered all my question and treated us as family. I recommend "Lexus of sliver spring" to all my family and friends !!!! A Big Thank You.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Wonderful! Thank you so much for taking the time to share your experience with us!

Excellent!

I recently purchased my 2014 Jeep Grand Cherokee Overland at Lexus of Silver Spring. My husband and I worked with our Sales Consultant, Waqar Bhatti. Wacar was a professional and very attentive to our needs from start to finish. We are very satisfied with our purchase and the service that was given. We would refer our family and friends to Lexus of Silver Spring!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Simply amazing! Thank you for sharing your wonderful experience with us! It was our pleasure to assist!

Prompt, Knowledgeable & Excellent Customer Service

Even though I came in late to the dealership, I still went home smiling with the car. He was extremely patient with me. Thank You

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Wonderful! We love hearing the words "went home smiling with the car". Thank you and enjoy!!

Godfrey was wonderful!

Godfrey Ukwandu was incredibly helpful and kind. He went the extra mile to make sure we were comfortable with the car we chose. I would highly recommend him to anyone in the market for a Lexus.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Congratulations! We are so happy to hear how well you were taken care of! Thank you so much for the kind review!

Thanks for a wonderful service

Last month we my family went out in search of vehicle hunting and somehow The Lord directed us to Lexus of Silver Spring and we were approached by a pleasant and professional salesman who greeted us and made himself available to help. He asked us what we were interested in looking at, he didn't rush us but gave us time to think through all our choices and even let us take a test drive without feeling being rushed. We were fortunate to make the purchase by the guide brother Godfrey provided us with. He even stayed late that night along with his finance colleague to close the sale. We were so pleased and impressed with the experience that less than a month later when we needed another vehicle it was no brainer that our clear choice was and is brother Godfrey at Lexus of silver spring. I would highly recommend him to any of my family and friends who are in search of getting the ultimate experience. Keep up the great work.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We truly appreciate your lovely words and business. Let us know if you need anything. Welcome to the DARCARS Family. Enjoy!

Best car buying experience

I recently visited Lexus of Silver Spring to purchase a car. My sales person James Joon Park helped me from beginning to end of my purchase. He answered all my questions and took care of my concerns toward purchasing a vehicle. He went above and beyond to make me happy with my purchase. I will recommend anybody looking to purchase a car to James Joon Park.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Fantastic! Thank you for this kind review! Enjoy your new car!

"Buying a Car- Go To Lexus Of Silver Spring"

Going to Lexus of silver spring was the best choice I made for buying my dream car. Working with Oksana was a pleasant and wonderful experience. She was always ready to receive any questions and answer any questions we had. She was more than happy to let us test drive different models. She is very knowledgeable and explained to me every feature that my SUV came with. Oksana explained to me all the available options . I love my fully loaded Lexus Rx 350 and will go back Lexus of Silver Spring for the next one.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations! We are thrilled our very own was able to assist and make your experience wonderful. Let us know if you need anything. Welcome to the DARCARS Family. Enjoy!

Best Service Department!

I live near Annapolis yet drive to Silver Spring for the excellent service at Lexus of Silver Spring. Noteworthy are the outstanding customer services provided by Wanda Cockrell and Michael Murphy. I will always service my Lexus at this dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We truly appreciate your wonderful words and business, Joe! Let us know if you need anything. Looking forward to seeing you again soon!

Excellent Purchasing Experience

My husband and I had an excellent purchasing experience with Billy Karagiorgis and Omar Hafezz, they both worked as a team and took the time to listen to our concerns. Billy was very professional and honest with making work for us and was able to put us in a Fantastic 2016 ES350. Just what we wanted both Billy and Omar went above and beyond to make us happy with out purchase. Emily & Bill Graham

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Fantastic! Thank you Emily for sharing your wonderful review. Let us know if you need anything. Welcome to the DARCARS Family. Enjoy!