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DARCARS Lexus Of Silver Spring

(1,805 reviews)
Visit DARCARS Lexus Of Silver Spring
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 9:00pm
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Sales Service
Monday 9:00am–9:00pm 7:00am–9:00pm
Tuesday 9:00am–9:00pm 7:00am–9:00pm
Wednesday 9:00am–9:00pm 7:00am–9:00pm
Thursday 9:00am–9:00pm 7:00am–9:00pm
Friday 9:00am–9:00pm 7:00am–9:00pm
Saturday 9:00am–8:00pm 8:00am–6:00pm
Sunday 12:00pm–5:00pm Closed
2021 state dealer award
View 10 awards
2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award
2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (301) 830-5979 (301) 830-5979
Used (301) 658-7902 (301) 658-7902
Service (301) 658-7966 (301) 658-7966

Reviews

(1,805 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DARCARS Lexus Of Silver Spring from DealerRater.

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Excellent experience

This was by far the easiest car buying experience I have ever had. I initially worked with Matt, who introduced me to Godfrey. Both Matt and Godfrey were friendly and professional. I was looking at a used vehicle, and both happily gave me permission to take the vehicle off the lot and take it to my father, a mechanic. After the car got a clean bill of health, Matt and Godfrey were fair when negotiating a price, They were clear with their offers, and made good on all promises they gave. For financing, I met with Chris. He was extremely personable, and again, not pushy. He engaged me in a friendly, yet professional matter. I would highly recommend this team!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to give us your feedback! We appreciate your kind words and hope you enjoy your new car! We look forward to seeing you again soon.

Excellent Service at Lexus of Silver Sp

Recently my husband and I stopped by Lexus for a test drive. The minute we walked in, Sam was there to help. We discussed what we were looking for and Sam was able to explain the various models that matched what we wanted. In the end, we leased a Lexus that was perfect for us. Even though leasing/buying a car is a long process, we were happy to have spent all that time with Sam, Matt, and Chris! Thank you!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We appreciate you taking the time to give us your feedback and hope you enjoy your beautiful new Lexus! We look forward to seeing you again soon.

Excellent buying experience

I definitely recommend this dealership and Sam Kim who helped me buy a RX350. He is very courteous, gentle, kind and knowledgeable. When we stopped by test drove RX350, he did not even pressure me to buy one. I will definitely recommend him as a sales consultant. I will definitely use this dealership when I purchase next vehicle!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to give us your feedback! We appreciate your kind words and hope you enjoy your beautiful new RX350!

Great cars, better customer service!

I would 100% recommend this dealership to anyone. Kenneth Kim and Sam Kim was very professional but kept it genuine. They made the process of buying a car super easy and they work with you to accommodate your needs and wants. They also do great maintenance service, I go to Russell who is now the service manager but he treats me specially and takes care of what I need. They have a very diverse demographic of clienteles and the Korean community seems to favorite the Lexus of Silver Spring a lot, especially in my neighborhood. I can be super particular about how things are done but they were so patient with me and go out of their way to give me great service! 10/10 for sure. We purchased a NX200 2015 and I couldn't get the bluetooth to connect to my phone so I called and they told me to come in immediately so they can help me and it worked! Love all the employees there, they are super nice and friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to give us your feedback, June! We appreciate your kind words and hope you enjoy your beautiful NX200! We look forward to seeing you again soon.

A+ Experience

Can't really say enough about Alex & Matt at Lexus of Silver Spring. Traveled all the way from OHIO to complete this deal and it was absolutely worth it. I consider myself a very "studied" shopper when it comes to the process of getting a new car and these guys flat out get it and make the buying experience seamless for the consumer. If you're in the market for a new Lexus and want to be treated like more then a number these are the guys to go see. Thanks again!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Spenser, thank you so much for taking the time to leave these amazing words on all of our social sites. We truly appreciate your feedback. Enjoy your beautiful new car!

Phenomenal Buying Experience: Andreas Tsirikos is the best!

Two weeks I go I purchased my beautiful Lexus Rx 350. My mechanic and friend of years said I needed to ask for Andreas Tsirikos. Andreas did not disappointment, he was personable, knowledgeable and patient. I was able to test drive various cars and walked away with the exact car I had in mind. Andreas walked me through the entire car buying process and though it took some time, he ensured that my family and I were well taken care of. He used the downtime to show me the various features the car offered including the navigation system. Andreas defies the notion of a “car salesman” he was not pressuring, vague or aloft. He truly exceeded all of my expectations. I have recommended him to all my co-workers, clients, friends and family. In just when I thought I couldn’t be impressed any further- he sent a hand written thank you not after the purchase. It’s the small personal touches that make all the difference and Andreas understands and embraces that. Am looking forward to my continued relationship with Lexus. For anyone looking for a Lexus- call Andreas he will take care of you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We appreciate you taking the time to give us your feedback. We hope you enjoy your beautiful new Lexus RX350 and we look forward to seeing you again soon!

Excellent Car Buying Experience

I had an excellent car buying experience with Lexus of Silver Springs. Andreas Tsirikos was my client advisor. He was excellent in all facets of deal. He is quick to respond, very straight forward in negotiations, and does everything he can to make sure you have a great buying experience. On top of that he presented an incredible deal. If you are in the market for a new Lexus, I highly recommend you contact Andreas.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking the time to give us your feedback! We appreciate your kind words and hope you enjoy your beautiful new Lexus!

Phenomenal Buying Experience: Andreas was amazing!

Two weeks I go I purchased my beautiful Lexus Rx 350. My mechanic and friend of years said I needed to ask for Andreas Tsirikos. Andreas did not disappointment, he was personable, knowledgeable and patient. I was able to test drive various cars and walked away with the exact car I had in mind. Andreas walked me through the entire car buying process and though it took some time, he ensured that my family and I were well taken care of. He used the downtime to show me the various features the car offered including the navigation system. Andreas defies the notion of a ?car salesman? he was not pressuring, vague or aloft. He truly exceeded all of my expectations. I have recommended him to all my co-workers, clients, friends and family. In just when I thought I couldn?t be impressed any further- he sent a hand written thank you not after the purchase. It?s the small personal touches that make all the difference and Andreas understands and embraces that. Am looking forward to my continued relationship with Lexus. For anyone looking for a Lexus- call Andreas he will take care of you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for taking the time to give us your feedback, Veronica! We appreciate your kind words and hope you enjoy your beautiful new RX350!

Excellent experience with Andreas

I had an excellent buying experience with Lexus of Silver Springs. My client advisor was Andreas Tsirikos. My purchase of a 2015 is250 was the most pleasant car buying experience I have ever had. Andreas was honest throughout the whole deal, extremely straight forward, quick to respond to emails or texts, and just a great example of how car buying should be. Whether you know exactly which model you would like or you are testing out several vehicles, give Andreas an email/text/call and I completely sure you will be as pleased as I am.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to give us your feedback! We appreciate your kind words and hope you enjoy your 2015 Lexus IS250!

Positive experience leasing a new Lexus

My husband and I visited Lexus of Silver Spring late one Saturday afternoon to test drive a new Lexus RX 350. Our sales consultant, Sam Kim, was very knowledgeable, courteous, and professional. He and Matt Emery took time to explain the advantages of leasing, an option we hadn't considered. We left that evening not feeling pressured, but informed. As a result, we returned the next day and are now leasing our first Lexus. We had a very positive experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to give us your feedback. We appreciate your kind words and hope you enjoy your beautiful new Lexus! We look forward to seeing you again soon.