DARCARS Lexus Of Silver Spring

I wanted a car that was reliable and luxurious. German cars were just not worth it. I went in for a test drive and the staff at Lexus was just fabulous. I was a owner of a 2010 BMW X5 and a 2013 Toyota Prius. I didn't have to trade in my cars but I Justin Reed gave me a great deal, too hard to resist. In the State of Maryland you also get a tax break for trading in your cars, so it was worth trading my cars. Trevor and Kenneth are sales managers where they listened to my concerns and made the buying process so easy and stress free. If you just go, they will get you into a car~! Kenneth Kim is the man to go to. Just go straight to him because he gets things done extremely fast and accurate. For the cherry on top Chris Morris aka "Chef" got me out of there faster than a roadrunner and made the buying process really easy. Just go there and you will be blown away by the awesome staff and awesome cars.

Every aspect of my buying experience was perfect! I was treated with great care! I highly recommend this dealership! Everyone from our Salesman Alex to the Manager Trevor and the Finance Manager was a true pleasure to work with. Alex really took his time to show me all of the features (bells and whistles) of the vehicle! Thank you for making this a wonderful buying experience!!

It was the best buying experience ever. Try it to see what how what It means to feel important.

I got the best buying experience. Try it and you will see want I mean when I say the "Best Buying Experience Ever." They really make you feel like a celebrity!

Very bed service!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I made an appointment a week before to fix a flat tire and change the brakes. I had my secretary call several times to make sure the car would be ready for pick up at 4 PM the same day. Even after that, they did not keep their promise. After keeping my car for 3 hours at the dealer, they called to say they could not fix the car on the same day because of a snow storm that is coming later today. I?m not sure what that had to do with my car being fixed. It seems as they have a lot of sales pressure and inefficiency going on and telling people things that are not true just to get their business. I took the car back without anything being done to it; I now have to take my car somewhere else to be fixed.

We purchased a 2014 Lexus 300 Hybrid and could not be happier with our purchase. Our sales person, Shell Lewis, was exceptional. He had our best interest in mind, was very honest, spent an incredible amount of time with us, explained everything. We did not feel rushed. It was a very enjoyable experience. We love our car and would highly recommend Shell and Lexus of Silver Spring.

This review is for Lexus of Silver Spring, especially regarding the team of Andreas Tsirikos, Kenneth Kim, and Vincent Gross. I purchased my car back in May 2014, so please forgive me for the lateness of this review. I was looking to purchase a new car, and after months of research, I decided to go from my dying 2000 Honda Accord to a new 2014 Rx350 F-Sport. Since the new 2015's just hit the market, I was looking to save a little on the new car by going with the '14 model. My brother in law and I called all the Lexus dealerships in Baltimore, and no one had 2014's in stock. So we decided to just go a look at the 2015's. On our way to the Owings Mills location, Andreas called me on my cell phone to tell us he had one in stock. So off to Silver Spring. Andreas was quick to greet us when we arrived and showed us the last of the 2014's he had. The floor model, black on black. Andreas was incredibly knowledgeable about every aspect of the car, from the mechanics, electronics, as well as history of the model. The actual negotiation of the car price was not nearly as bad as I had envisioned. Andreas was patient and was able to explain every number. He was not a high pressure salesman. He wants to make a deal happen, and he will go the extra mile to make that happen. We came with a number, and we were able to hit that number for the car. The process did take some time; but that's another thing with Andreas and his team... he's willing to stay to make you happy. We arrived around 6pm and didn't drive off the lot until 11pm, on a Friday. Both Kenneth Kim and Vincent Gross were also a pleasure to work with. They want to make a deal and they want you to be happy. I drove off the lot completely happy with my experience at this dealership. The service at Lexus of Silver Spring is second to none. I highly recommend this dealership if you want high quality customer service, staff that makes you feel welcome, and sales staff that works with you to make that deal happen. Finally, my brother in law just bought a car from the same team yesterday. We arrived at 7pm and left at just past 1am! Yes, they stayed until past 1am to make this deal happen. They want you to be happy. If you're serious about buying a car, they will make a deal happen. Just come prepared, do your research beforehand... they'll work with you. Thanks Andreas, Kenneth, and Vincent. You guys are great! We promise to come in way earlier next time.

This review is for Lexus of Silver Spring, especially regarding the team of Andreas Tsirikos, Kenneth Kim, and Vincent Gross. I purchased my car back in May 2014, so please forgive me for the lateness of this review. I was looking to purchase a new car, and after months of research, I decided to go from my dying 2000 Honda Accord to a new 2014 Rx350 F-Sport. Since the new 2015's just hit the market, I was looking to save a little on the new car by going with the '14 model. My brother in law and I called all the Lexus dealerships in Baltimore, and no one had 2014's in stock. So we decided to just go a look at the 2015's. On our way to the Owings Mills location, Andreas called me on my cell phone to tell us he had one in stock. So off to Silver Spring. Andreas was quick to greet us when we arrived and showed us the last of the 2014's he had. The floor model, black on black. Andreas was incredibly knowledgeable about every aspect of the car, from the mechanics, electronics, as well as history of the model. The actual negotiation of the car price was not nearly as bad as I had envisioned. Andreas was patient and was able to explain every number. He was not a high pressure salesman. He wants to make a deal happen, and he will go the extra mile to make that happen. We came with a number, and we were able to hit that number for the car. The process did take some time; but that's another thing with Andreas and his team... he's willing to stay to make you happy. We arrived around 6pm and didn't drive off the lot until 11pm, on a Friday. Both Kenneth Kim and Vincent Gross were also a pleasure to work with. They want to make a deal and they want you to be happy. I drove off the lot completely happy with my experience at this dealership. The service at Lexus of Silver Spring is second to none. I highly recommend this dealership if you want high quality customer service, staff that makes you feel welcome, and sales staff that works with you to make that deal happen. Finally, my brother in law just bought a car from the same team yesterday. We arrived at 7pm and left at just past 1am! Yes, they stayed until past 1am to make this deal happen. They want you to be happy. If you're serious about buying a car, they will make a deal happen. Just come prepared, do your research beforehand... they'll work with you. Thanks Andreas, Kenneth, and Vincent. You guys are great! We promise to come in way earlier next time.

Over the past years, I have had interactions with numerous car dealerships and my experience with Darcars and Andreas Tsirikos was by far the most favorable. When I began working with Andreas Tsirikos of Darcars Lexus, Silver Spring, I was pleasantly surprised by the difference in professionalism, understanding, and patience he showed to me. It was also obvious the degree of knowledge that he had of the vehicles. When I had the unfortunate experience of having my new car totaled shortly after I purchased it, Andreas and Mr. Jeff Bethel worked with me in a manner to take care of this unfortunate experience as quickly and as stress free as possible. It is also worth noting how the Lexus performed in the accident. I was hit broadside at approximately 45 mph. I believe that the engineering and the safety mechanisms in the Lexus allowed me to walk away from the accident with relatively minor injuries.. I wanted to bring the outstanding experience that I had to you attention and would highly recommend working with Andreas Tsirikos of Darcars Lexus to anyone who is in the market for a new car. Sincerely, Lois Peters