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DARCARS Lexus Of Silver Spring

(1,821 reviews)
Visit DARCARS Lexus Of Silver Spring
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 9:00pm
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Sales Service
Monday 9:00am–9:00pm 7:00am–9:00pm
Tuesday 9:00am–9:00pm 7:00am–9:00pm
Wednesday 9:00am–9:00pm 7:00am–9:00pm
Thursday 9:00am–9:00pm 7:00am–9:00pm
Friday 9:00am–9:00pm 7:00am–9:00pm
Saturday 9:00am–8:00pm 8:00am–6:00pm
Sunday 12:00pm–5:00pm Closed
2021 state dealer award
View 10 awards
2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award
2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (301) 830-5979 (301) 830-5979
Used (301) 658-7902 (301) 658-7902
Service (301) 658-7966 (301) 658-7966

Reviews

(1,821 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DARCARS Lexus Of Silver Spring from DealerRater.

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Bayo was the Best

I bought from Bayo sight unseen. A smooth wonderful experience. He was honest, forthright and extremely helpful. Two days later my new looking used Jeep is in my driveway. Delivered to Lancaster PA.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Thank you for the 5 star review, Kerry. Congrats on your new purchase. DARCARS Customer Relations

The Best Dealership with one Best Caring Staff

After many years of experience in owning and buying cars, this one is our best. The dealership is close to our house and the staff are great. Mr. Joel Araojo was very patient, nice, and very professional. He was very thorough and explained all we want to know of each model we were interested in... and we in turn did not waste time zeroing in to our best choice. It's not very easy to find an employee who is as good as Mr. Araojo; The Best.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Wow, what a wonderful review! Thank you for sharing your experience with us and the community. We're so happy that Joel took such good care of you. Congratulations on your new vehicle and we look forward to seeing you again soon. DARCARS Customer Relations

We bought Rx from Lexus of silver Spring, our sales...

We bought Rx from Lexus of silver Spring, our sales person Joel is simply superb and very patient answered all our questions during the sale time, we would recommend this Lexus of silver Spring to our friends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hi, Thank you for the 5 stars and your recommendation. They both mean so much to us. We're happy to hear you had a great experience with Joel. Congrats on your new RX! DARCARS Customer Relations

Superb & Professional help from Joel throughout buying proce

The first-time owning Rx 350 for a change. Through car buying experience that I had in the past, this is the first time I deal the car with no pressure and more comfortable in comparison. Joel is very friendly as well as professional in reaching out to me via email offering to help me to get Lexus on my own choice. He is very patient in answering any questions that I have and make the buying process less pressure ever. He shows his patience with warm smile and very straight throughout the sale time. I would recommend the Lexus of Silver Spring to my friends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you so much for taking your time to share your experience with us. We'll be sure to share your comments with Joel. We're so happy to hear that he provided you with a great experience. Thank you for your recommendation and congrats on your new vehicle. DARCARS Customer Relations

comfortable and no-pressure sales experience

We had a comfortable and no-pressure sales experience with Joel. He is very friendly, patient, staright forward and nice all through answering my questions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for the 5 stars! We'll be sure to share your comments with Joel. Congrats on your new Lexus and we look forward to seeing you again soon. DARCARS Customer Relations

Bayo was great and professional

Bayo was very patient and empathetic. I was there with my wife and the whole sale process was went well without any issue. I will definitely recommend Bayo to any of my friends who might to buy a Lexus.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you for the 5 stars and the recommendation. It's so great to hear that our customers are having a great experience. Congrats on your new Lexus! DARCARS Customer Relations

Ajay is phenomenal!!

I love my new RX that I just bought from Ajay. Ajay is great, knowledgeable and straight forward. I enjoyed working with him and will be returning in the future!! Thanks for everything!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Congrats on your new RX! Thank you for sharing you experience with us and our community. We're glad to hear the Ajay provided you with a great experience. Thank you, DARCARS Customer Relations

amazing experience

Just bought an RX from Ajay and he was absolutely wonderful. He was honest, polite and patient. I will definitely buy my next Lexus from him as well and recommend him to my friends! Keep it up!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Congrats on your new RX! Thank you for sharing your experience with us. We're glad to hear that Ajay was so wonderful and provided you with a 5 star experience. Thank you for your recommendation. We hope to see you again soon. Thanks again, DARCARS Customer Relations

C.J. is a 5 Star Service Manager

CJ Radfar has been a fantastic service advisor to me for several years. He is knowledgeable and personable and he always made it a point to talk through everything with me and seemed to truly care about developing a quality relationship. I always find CJ’s customer service second to none and the quality of the work at Lexus of Silver Spring is outstanding. I always take my car there for all its needs. It’s a pleasure to work with C.J.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for the 5 star review and thank you for always coming back. We'll be sure to share your comments with CJ. Thanks again and we look forward to seeing you again soon. DARCARS Customer Relations

Enjoyed working with Bayo.

I enjoyed working with Bayo. He made my buying experience at Lexus of Silver Spring very easy and satisfying. I would recommend Lexus of Silver Spring to my friends and family for a great car buying experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the review and recommendation. We really appreciate you taking your time sharing this with us and the community. Congrats on your new vehicle! DARCARS Customer Relations