Reviews
Bayo was the Best
I bought from Bayo sight unseen. A smooth wonderful experience. He was honest, forthright and extremely helpful. Two days later my new looking used Jeep is in my driveway. Delivered to Lancaster PA.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the 5 star review, Kerry. Congrats on your new purchase. DARCARS Customer Relations
The Best Dealership with one Best Caring Staff
After many years of experience in owning and buying cars, this one is our best. The dealership is close to our house and the staff are great. Mr. Joel Araojo was very patient, nice, and very professional. He was very thorough and explained all we want to know of each model we were interested in... and we in turn did not waste time zeroing in to our best choice. It's not very easy to find an employee who is as good as Mr. Araojo; The Best.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wow, what a wonderful review! Thank you for sharing your experience with us and the community. We're so happy that Joel took such good care of you. Congratulations on your new vehicle and we look forward to seeing you again soon. DARCARS Customer Relations
We bought Rx from Lexus of silver Spring, our sales...
We bought Rx from Lexus of silver Spring, our sales person Joel is simply superb and very patient answered all our questions during the sale time, we would recommend this Lexus of silver Spring to our friends.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, Thank you for the 5 stars and your recommendation. They both mean so much to us. We're happy to hear you had a great experience with Joel. Congrats on your new RX! DARCARS Customer Relations
Superb & Professional help from Joel throughout buying proce
The first-time owning Rx 350 for a change. Through car buying experience that I had in the past, this is the first time I deal the car with no pressure and more comfortable in comparison. Joel is very friendly as well as professional in reaching out to me via email offering to help me to get Lexus on my own choice. He is very patient in answering any questions that I have and make the buying process less pressure ever. He shows his patience with warm smile and very straight throughout the sale time. I would recommend the Lexus of Silver Spring to my friends.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking your time to share your experience with us. We'll be sure to share your comments with Joel. We're so happy to hear that he provided you with a great experience. Thank you for your recommendation and congrats on your new vehicle. DARCARS Customer Relations
comfortable and no-pressure sales experience
We had a comfortable and no-pressure sales experience with Joel. He is very friendly, patient, staright forward and nice all through answering my questions.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the 5 stars! We'll be sure to share your comments with Joel. Congrats on your new Lexus and we look forward to seeing you again soon. DARCARS Customer Relations
Bayo was great and professional
Bayo was very patient and empathetic. I was there with my wife and the whole sale process was went well without any issue. I will definitely recommend Bayo to any of my friends who might to buy a Lexus.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the 5 stars and the recommendation. It's so great to hear that our customers are having a great experience. Congrats on your new Lexus! DARCARS Customer Relations
Ajay is phenomenal!!
I love my new RX that I just bought from Ajay. Ajay is great, knowledgeable and straight forward. I enjoyed working with him and will be returning in the future!! Thanks for everything!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congrats on your new RX! Thank you for sharing you experience with us and our community. We're glad to hear the Ajay provided you with a great experience. Thank you, DARCARS Customer Relations
amazing experience
Just bought an RX from Ajay and he was absolutely wonderful. He was honest, polite and patient. I will definitely buy my next Lexus from him as well and recommend him to my friends! Keep it up!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congrats on your new RX! Thank you for sharing your experience with us. We're glad to hear that Ajay was so wonderful and provided you with a 5 star experience. Thank you for your recommendation. We hope to see you again soon. Thanks again, DARCARS Customer Relations
C.J. is a 5 Star Service Manager
CJ Radfar has been a fantastic service advisor to me for several years. He is knowledgeable and personable and he always made it a point to talk through everything with me and seemed to truly care about developing a quality relationship. I always find CJ’s customer service second to none and the quality of the work at Lexus of Silver Spring is outstanding. I always take my car there for all its needs. It’s a pleasure to work with C.J.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5 star review and thank you for always coming back. We'll be sure to share your comments with CJ. Thanks again and we look forward to seeing you again soon. DARCARS Customer Relations
Enjoyed working with Bayo.
I enjoyed working with Bayo. He made my buying experience at Lexus of Silver Spring very easy and satisfying. I would recommend Lexus of Silver Spring to my friends and family for a great car buying experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the review and recommendation. We really appreciate you taking your time sharing this with us and the community. Congrats on your new vehicle! DARCARS Customer Relations