Reviews
The Ghandi of Lexus.
Ernest made a stressful situation less stressful. He helped me to realize what was truly important and what I wanted/needed in my next vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you!
Amazing
Ernest was amazing when I was trying to figure out what I wanted. He was patient and provided all the options I was looking for. I really enjoyed working with him and will look to work with him again when I get my next car! Thanks Ernest for making my experience wonderful!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you!
Short in stature, tall in service.
Ernest was very kind and helpful. I was frustrated with the process at one point, but Ernest spoke words of wisdom to me and it made all the difference.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you!
Fantastic Sales Rep!
Sam is an excellent sales rep. He is very knowledgeable and offered one of the best customer service I’ve experienced. I would highly recommend him to anyone who’s looking into buying a car at Lexus dealership in Silver Spring
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you!!!
New IS 2018
This is my second time working with Ajay and he is awesome! Very honest with me and understands my needs. This was a seamless transition from my 2015 IS to 2018 IS. Ajay has my highest recommendation!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you!
Worth the drive
I have been researching for my next car for months. After hearing that Silver Spring gives good prices. I went straight to them. I got lucky because Joel was my salesman. He was very helpful and cheerful the whole time. He is a very genuine person.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you and enjoy your new car!
Laleh Pouya - Excellent !!
Laleh Pouya was very professional and made my experience there one of the best. She knows her product, explained everything to me. Great Job - Excellent !!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the review and for recognizing Laleh!
Very good sales person
My daughter brought me to the dealership to see if I would like a Lexus. Joel did a great job showing the NX and I really like it. He made my car buying experience very pleasant. I will definitely recommend Joel.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new Lexus! We are so happy your daughter brought you in and that you found something that is right for you!
New Car Purchase
I have given the rating that I have because I have been dealing with Lexus of Silver Spring since July, 2007. From that time to the present, I have always felt comfortable and welcomed at this particular Dealership. They have always been professional and courteous to me and I appreciate it.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are so glad to hear it. Thank you!!
Fantastic experience with Isaac Okebugwu
I bought a car from Isaac not to long ago and he gave me the most rewarding experience I could ask for. I would recommend him to anybody trying to buy a pre-owned car. You will not regret it! Thanks for all your help Isaac! I’ll always come back to you when I need another car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you!