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DARCARS Lexus Of Silver Spring

(1,808 reviews)
Visit DARCARS Lexus Of Silver Spring
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 9:00pm
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Sales Service
Monday 9:00am–9:00pm 7:00am–9:00pm
Tuesday 9:00am–9:00pm 7:00am–9:00pm
Wednesday 9:00am–9:00pm 7:00am–9:00pm
Thursday 9:00am–9:00pm 7:00am–9:00pm
Friday 9:00am–9:00pm 7:00am–9:00pm
Saturday 9:00am–8:00pm 8:00am–6:00pm
Sunday 12:00pm–5:00pm Closed
2021 state dealer award
View 10 awards
2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award
2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (301) 830-5979 (301) 830-5979
Used (301) 658-7902 (301) 658-7902
Service (301) 658-7966 (301) 658-7966

Reviews

(1,808 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DARCARS Lexus Of Silver Spring from DealerRater.

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The Ghandi of Lexus.

Ernest made a stressful situation less stressful. He helped me to realize what was truly important and what I wanted/needed in my next vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you!

Amazing

Ernest was amazing when I was trying to figure out what I wanted. He was patient and provided all the options I was looking for. I really enjoyed working with him and will look to work with him again when I get my next car! Thanks Ernest for making my experience wonderful!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you!

Short in stature, tall in service.

Ernest was very kind and helpful. I was frustrated with the process at one point, but Ernest spoke words of wisdom to me and it made all the difference.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you!

Fantastic Sales Rep!

Sam is an excellent sales rep. He is very knowledgeable and offered one of the best customer service I’ve experienced. I would highly recommend him to anyone who’s looking into buying a car at Lexus dealership in Silver Spring

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you!!!

New IS 2018

This is my second time working with Ajay and he is awesome! Very honest with me and understands my needs. This was a seamless transition from my 2015 IS to 2018 IS. Ajay has my highest recommendation!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you!

Worth the drive

I have been researching for my next car for months. After hearing that Silver Spring gives good prices. I went straight to them. I got lucky because Joel was my salesman. He was very helpful and cheerful the whole time. He is a very genuine person.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you and enjoy your new car!

Laleh Pouya - Excellent !!

Laleh Pouya was very professional and made my experience there one of the best. She knows her product, explained everything to me. Great Job - Excellent !!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the review and for recognizing Laleh!

Very good sales person

My daughter brought me to the dealership to see if I would like a Lexus. Joel did a great job showing the NX and I really like it. He made my car buying experience very pleasant. I will definitely recommend Joel.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new Lexus! We are so happy your daughter brought you in and that you found something that is right for you!

New Car Purchase

I have given the rating that I have because I have been dealing with Lexus of Silver Spring since July, 2007. From that time to the present, I have always felt comfortable and welcomed at this particular Dealership. They have always been professional and courteous to me and I appreciate it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are so glad to hear it. Thank you!!

Fantastic experience with Isaac Okebugwu

I bought a car from Isaac not to long ago and he gave me the most rewarding experience I could ask for. I would recommend him to anybody trying to buy a pre-owned car. You will not regret it! Thanks for all your help Isaac! I’ll always come back to you when I need another car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you!