Reviews
Aim to Please
This is a very good dealership. All of the personnel are professional in manner particularly Mr. Ernest Freeman. He will do whatever it takes to please his customers. I would recommend anyone who wants to work with an honest and caring person to contact Mr. Freeman for assistance and advice in the purchase of your next vehicle. I have been a customer with this dealership for 15 years; During that time I have purchased three fantastic reliable cars. The last two were purchased under Mr. Freeman. Because of his desire to satisfy his customers I would not dream of going to or working with any other person if possible but Mr. Freeman.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you!
Accommadating and Friendly
Earnest was accommodating and friendly with all our needs. Definitely a good salesman to deal with. The whole buying experience was good with Lexus of Silver Spring.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much!
Lexus of Silver Springs - Amazing Service
My gratitude to Alex Abbaszadeh from Lexus of Silver Springs. Mr. Abbaszadeh is second to none. He anticipated my needs, test drove multiple vehicles with me and Alex placed me in the vehicle I want, and I was at the dealership for a very short time. He is extremely professional, very knowledgeable and goes the extra mile to ensure you drive out of the dealership with the vehicle you want. Post sale Alex followed up via telephone and further assisted me in acquiring Lexus brand equipment. I changed vehicles every two years and... this is by far the best experience I have purchasing a vehicle! Mr. Abbaszadeth your exceptional service customer made me a customer.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
What a wonderful review. Thank you for the kind words about Alex and your business!
Great service
Thanks to Cj and Tang. I had the most comfortable and exciting experience with servicing my car!!! Cj really took the time to explain to me everything. I really appreciate it.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you!
Raheem is the best!
Raheem helped me with my 5,000 mile service. He is so nice! He was patient and helped me through my service. I will come back again for Raheem!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you!
Most Helpful and Best Car Buying Experience Ever
Tony is a great salesman. Buying a car can be so stressful, especially for an indecisive person as myself. Thank God, Tony made it simple, by providing honest opinions and answered any questions that I had thoroughly. I am glad I came here and had the pleasure of having Tony help me. Now my family and I can enjoy our brand new RX350!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the review. Congrats on your new RX350!
Sam is the BEST!
I just got the first lexus car NX 300. Sam Kim was very knowledgeable and very helpful. He recommended and was there when I needed help with. Always polite. I am very glad I didn't go to audi or bmw! Thank you Lexus!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you! We appreciate your business!
Great, great experience
Once again, Tony has exceeded my expectations. I truly appreciate how helpful he was for me during my trade in. He was patient, kind and very helpful. He even helped me hold the car in the color I wanted! Norah in finance was also a pleasure to work with. She was very friendly and we had a great conversation. Thanks again for your help. I’ll be back!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
Thank you for the review and for your business!
Great!
Bought an ES350,Tony is very friendly, and showed great service. Definitely will come back when looking to purchase another car in the future for sure.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you!
Warm and friendly
Lexus of Silver Spring is the 3rd dealership I go to in shopping for my next car. Joel greeted me with a smile and helped me get all the information I need. By far, he is the most honest and sincere salesman I’ve met. That’s why I bought the car from him.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wonderful! Thank you!!