Skip to main content

DARCARS Lexus Of Silver Spring

(1,808 reviews)
Visit DARCARS Lexus Of Silver Spring
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–9:00pm
Tuesday 9:00am–9:00pm 7:00am–9:00pm
Wednesday 9:00am–9:00pm 7:00am–9:00pm
Thursday 9:00am–9:00pm 7:00am–9:00pm
Friday 9:00am–9:00pm 7:00am–9:00pm
Saturday 9:00am–8:00pm 8:00am–6:00pm
Sunday 12:00pm–5:00pm Closed
2021 state dealer award
View 10 awards
2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award
2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (301) 830-5979 (301) 830-5979
Used (301) 658-7902 (301) 658-7902
Service (301) 658-7966 (301) 658-7966

Reviews

(1,808 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DARCARS Lexus Of Silver Spring from DealerRater.

Want to share your experience with this dealership?

Write a review

Aim to Please

This is a very good dealership. All of the personnel are professional in manner particularly Mr. Ernest Freeman. He will do whatever it takes to please his customers. I would recommend anyone who wants to work with an honest and caring person to contact Mr. Freeman for assistance and advice in the purchase of your next vehicle. I have been a customer with this dealership for 15 years; During that time I have purchased three fantastic reliable cars. The last two were purchased under Mr. Freeman. Because of his desire to satisfy his customers I would not dream of going to or working with any other person if possible but Mr. Freeman.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you!

Accommadating and Friendly

Earnest was accommodating and friendly with all our needs. Definitely a good salesman to deal with. The whole buying experience was good with Lexus of Silver Spring.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much!

Lexus of Silver Springs - Amazing Service

My gratitude to Alex Abbaszadeh from Lexus of Silver Springs. Mr. Abbaszadeh is second to none. He anticipated my needs, test drove multiple vehicles with me and Alex placed me in the vehicle I want, and I was at the dealership for a very short time. He is extremely professional, very knowledgeable and goes the extra mile to ensure you drive out of the dealership with the vehicle you want. Post sale Alex followed up via telephone and further assisted me in acquiring Lexus brand equipment. I changed vehicles every two years and... this is by far the best experience I have purchasing a vehicle! Mr. Abbaszadeth your exceptional service customer made me a customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

What a wonderful review. Thank you for the kind words about Alex and your business!

Great service

Thanks to Cj and Tang. I had the most comfortable and exciting experience with servicing my car!!! Cj really took the time to explain to me everything. I really appreciate it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you!

Raheem is the best!

Raheem helped me with my 5,000 mile service. He is so nice! He was patient and helped me through my service. I will come back again for Raheem!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you!

Most Helpful and Best Car Buying Experience Ever

Tony is a great salesman. Buying a car can be so stressful, especially for an indecisive person as myself. Thank God, Tony made it simple, by providing honest opinions and answered any questions that I had thoroughly. I am glad I came here and had the pleasure of having Tony help me. Now my family and I can enjoy our brand new RX350!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review. Congrats on your new RX350!

Sam is the BEST!

I just got the first lexus car NX 300. Sam Kim was very knowledgeable and very helpful. He recommended and was there when I needed help with. Always polite. I am very glad I didn't go to audi or bmw! Thank you Lexus!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you! We appreciate your business!

Great, great experience

Once again, Tony has exceeded my expectations. I truly appreciate how helpful he was for me during my trade in. He was patient, kind and very helpful. He even helped me hold the car in the color I wanted! Norah in finance was also a pleasure to work with. She was very friendly and we had a great conversation. Thanks again for your help. I’ll be back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review and for your business!

Great!

Bought an ES350,Tony is very friendly, and showed great service. Definitely will come back when looking to purchase another car in the future for sure.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you!

Warm and friendly

Lexus of Silver Spring is the 3rd dealership I go to in shopping for my next car. Joel greeted me with a smile and helped me get all the information I need. By far, he is the most honest and sincere salesman I’ve met. That’s why I bought the car from him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Wonderful! Thank you!!