DARCARS Pre-Owned Fairfax

THIS WAS A VERY PLEASANT EXPERIENCE FOR ME PURCHASING MY CAR FROM MR. SANTIAGO BLANCO AND MY WONDERFUL SALES REP MO THEY TREATED ME WITH RESPECT AND MADE THIS PURCHASE A VERY PLEASANT EXPERIENCE I WOULD RECOMMEND ANYONE LOOKING FOR A CAR TO TRY DARCARS OF FAIRFAX AND WHEN I'M READY AGAIN I KNOW WHERE I'LL BE GOING THANKS BRIAN GIVENS A PROUD AND SATISFIED CUSTOMER

I bought my first car from DARCARS of Fairfax. They assisted me when no one else would. I will send everyone that is looking for a vehicle to DARCARS. Ask for the manager and I promise they will take care of you and will give you great customer service.

Bad customer service. I would never advise anyone to visit this dealership. The cars posted on the website do not exist and if they do, the price posted is fake. From the manager to the sales person everything is fake. They do not care about the customer service. I had an appointment to buy a car i saw on cars.com. A lady called stephanie called several times to come get the car and she promised to pick me up at the metro station; she never did. She then called telling that she will statr doing the paper work, will send someone to pick me up... several different stories. I called back and she hung on me. Whaoh!!! For your safety, the safety of your money, please do not even go there.

bought my new car at planet fiat in doral and had a great buying experience, my salesman frank llauro was very professional and gave a great deal, the over all experience was exceptional. i have bought many cars before and have never been treated with so much profesionalism, i was to buy another fiat, i would certanly buy it at planet fiat

In all of my 10 years in car buying this has been the worse experience ever. First of all I bought the car in cash and it took them 4 hours to get me processed and out the door. I asked them not to wash the car because I was afraid it was going to take them another hour to get me out of the dealership. This is just the beginning 4 days before the tags expire I call the dealership looking for my title and I was told “Ow I am just getting around to processing your title paperwork.” Ok cool so I have to drive back out to the dealership from Annapolis MD to Fairfax VA. Finally I get to the MVA to get my MD tags and I was told there is a lien on the car...xxx!!!! I contact the dealership and notified them that there is a lien on the car. I was told I thought I sent you the lien paperwork. The lady looks the information up in the system and says "Ow I apologies the paperwork is at another location, would you like to come out to the dealership and get another 30 day tag???” Umm no, I do not wish to drive from Annapolis MD to Fairfax VA during the evening rush hour. Are you kidding me!!!! I will never ever go to any DARCARS locations ever again.

If you are interested in buying a lemon make sure you bring plenty of sugar! This place is a rip off...we bought a car from here, they claim they did all this work to it which is why the price was different than the price is was listed as on the internet which is why we went out there to begin with. To make a long story short, they did NOTHING! That bull crap warranty company that they try to sale you does NOT cover every inch of that car as they try to sale you on. We have had two different transmission changes in this car and each time they still insisted on charging us the BS $100.00 deductilble for their faulty work! This place sucks....buy NEW never USED or just take your business elsewhere PERIOD! THE WORSE, con artists, rip offs!

Very Kind. Amazingly fast. It was my first used car purchase. So I was very nervous. But MOE made it so easy. And I checked the my car at the service station. The result was perfect. I should definitely recommend this dealership.

I have highly rated this dealership because every one we worked with and those around us were all pleasant and extremely helpful. Both daughter and I bought vehicles from this establishment. I will definately be recommending them to others.

The ford explorer is crashed up in the front. They false avertise so you can come there and waste your time

BUYER BEWARE. We went in to purchase the green 2001 audi allroad that still is advertised on the site for $8995. After negotiating a price, but before signing a contract, we took the car to be inspected at an Audi dealership. The Audi dealership told us in no uncertain terms that the repairs exceeded the car's value. The summary of the report listed the following as items that would need to be repaired in the near future: timing belt, valve cover, cam seals($3750); R/f outer tie rod/align ($758); Transmission output seal ($845); Both catalytic convertors and 4 o0 sensors ($4800); multiple items would also need to be done very soon - R/F CV boot cracking & likely to rip open soon ($485.00); air bag module-codes in system; Upper control arms (Bushing split cracked ($1820)). The summary then referred the reader to the inspection sheet for additional smaller items. My experience may be an outlier, but I would never again consider buying a used car from the DARCARs pre-owned dealership. If you do plan to buy a car there, I strongly recommend that you get a detailed inspection from a reputable shop: a few hundred dollars may save you thousands of dollars down the road. The only plus of the experience was our salesman. He never tried to pressure us into a sale and was very nice. He wasn't there when we dropped off the car. My husband informed the representative who did take the keys that there were significant problems with the Audi; the representative didn't ask what was wrong or to see the copy of the inspection report.