DARCARS Pre-Owned Fairfax

3.4 out of 5 3.4

Reviews

3.4 out of 5 3.4
59 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    April 1, 2020

    To anyone shopping for a great used car. Go to DarCars of Fairfax where you are treated like family from start to finish. I don’t believe the bad reviews... because everyone that I Met there was phenomenal. My sales person was Daniel he had very thorough knowledge of the BMW I was looking to purchase. He knew exactly what I wanted and was very kind as well. The General Manager I.J. was amazing and helped me out from start to finish. He was the one who greeted me when i walked through the door and even thanked me when i left. I.J. Is a one of a kind General Manager and is as nice and professional as can be. Then at last there was the Finance Manager, Jessica. She was a very nice lady who assisted me throughout the financing process. The part most people dread was a breeze as everything was thoroughly explained to me. I’m one of the people that never buys warranty but Jessica gave me enough information to make an informed decision and purchase it with my financing. To anyone looking for a good used car or truck, Go see the people that treat you right and make you feel at ease the moment you arrive on their lot. Go see I.J. , Daniel and Jessica and let them know a very happy customer sent you. I was pleasantly surprised they were open, what a great dealership!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for such an incredible review and recommendation, Adam. We're so happy to hear how wonderful your experience was. We hope to see you again... soon! DARCARS Customer Relations

  • 2.0 out of 5
    December 2, 2019

    I walked in to purchase a specific car, but it was making a weird noise. Looked at 2nd choice and the battery was dead. Should have been my red flag,... but I looked at one more vehicle and we liked it. Test drove it and it was a good ride. Overall appearance was great and we make the purchase. We live in MD so it had to go through inspection again and it failed. There was a tag light out and there was apparently a short in the right front signal light so the housing had to be replaced. I wasn't happy, but it was fixed. There was an oil change sticker on the car from DARCARS with the 3K mileage. My son is away at college and just called to say the oil change light came on. WHY? It still has over 1,500 miles to go according to the sticker. He takes it for an oil change only to discover all of the filters were black and falling apart. So this tells me NO INSPECTION OF ANY KIND was done to this vehicle. I would not recommend DARCARS Used Cars of Fairfax to purchase a vehicle. I would expect this from maybe a small mom and pop shop, but not from DARCARS.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • August 23, 2017

    Thank you Bobby and Ebi for taking care of us . No pressure and seamless sale . Did I say no pressure

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Simply amazing! Thank you for taking your time to share your experience with us. It's truly our pleasure to assist. Enjoy!

  • 5.0 out of 5
    October 12, 2019

    I walked into the dealer knowing what I was looking for. At the sales counter I was met by IJ and Jessika Floyd. They greeted me with a warm smile and... made me feel like I was their most important customer ever to visit the dealership. IJ was able to talk to me about the car and provide all the facts that I needed to know. Then I worked with Ms Floyd in finance, she was so helpful and caring. I never felt pressured at any point. I almost felt like family. The best part of this review is that they sold me the perfect car for my daughter’s 16th Birthday present. Thank You Jessika and IJ!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for leaving us such a wonderful review. We are happy that you had a great experience with our staff. Happy Birthday to your daughter and we lo...ok forward to seeing you all soon. DARCARS Customer Relations

  • 5.0 out of 5
    September 4, 2019

    Thank you to Jon my sales person and the General Manager was great as O had bad credit and he really worked with me.Finance manager, Jessica was also great... and all 3 of these people were very professional. I would highly recommend this Darcars Fairfax dealership to anyone looking to be treated fairly and with the respect that a car buyer deserves. THANKS AGAIN IJ GENERAL MANAGER YOU ARE THE BEST.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you, Mamado, for a wonderful review and for your recommendation. Congrats on your new purchase! We look forward to seeing you again soon! DARC...ARS Customer Relations

  • 1.0 out of 5
    May 29, 2019

    Sold me a car that was messed up and literally I came back two days after purchasing it . They said it was my problem my warranty dosent cover it and that... and they are not fixing it. DO NOT COME HERE.....

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    May 1, 2019

    Coming to this dealership and purchasing a car will be one of your biggest mistakes in life. AVOID AT ALL CLOST!!! Do not trust them!!

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 1.0 out of 5
    March 3, 2019

    Shady,shady people with no morals and no sense of customer service, would not recommend.Other buyers beware of this place they are crooks with no moral... compass.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    February 17, 2019

    Bought a Subaru, drove it home and just around dark I turned on my headlights, and they were both burned out, just passed their inspection, very upsetting.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 2.0 out of 5
    January 15, 2019

    Just as other reviewers have mentioned, dealership performs their own State Inspection and passed our vehicle with damaged a steering shaft and tie-rods.... Dealership doesn't place your children's safety first in a family vehicle! After paying with an "OFFICIAL Bank Check", the dealer refuses to send the Title too, claiming they don't know if it'll clear.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
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