DARCARS Pre-Owned Fairfax

I found exactly the low mileage Volvo XC 90 SUV that I wanted at Darcars. Was able to do my financing over the phone and online, had my approval before I made the trip to Fairfax from Richmond. Spent about three hours there, which is a LOT less time than I spent at another dealership the last time I bought a vehicle. My car was in great used condition, I got if for LESS than blue book, and overall I am very happy with the entire transaction from beginning to end!

So, I visited this dealership because I was looking for an automobile for my mother-in-law who is new to the country, her credit wasn't fully established nor was she on her job for very long, but we visited Darcars because they said they could get her approved. We decided to go to this dealership because they had the vehicle she wanted, which was a 2007 Nissan Murano, the price that was listed online at cars.com, autotrader.com, and even their company's site was $7994. when I visited the dealership on October 18, 2016, we sat down with Max, who was our sales person throughout the who process, by the way he is one of the best sales persons I have ever dealt with, but the price of $7994 suddenly became $9994 almost $10k, because they said that they had to do a substantial amount of work to the car for it to be advertised for resale. After they told me what the price was I immediately got up and began to exit the showroom floor, the sales manager and the finance manger requested to talk to us about why the price was changed from $7994 to almost $10k, I said well if the price is more than what it is, the dealership is false advertising, and the price that is listed online at many car advertising services needs to be changed, because customers are only coming to the dealership based on what they see online, but if when they come into the store and the price is changed for whatever the reason, that is FALSE ADVERTISEMENT, and I don't think that is what Darcars is about. whatever work they performed on the vehicle should be included in the price that is listed online, and not when you are in the process of making the deal. After I challenged them for 2 days, I think they realized I wasn't a DUMMY, and was going to go with what they said. We went back to the dealer on October 19, 2016 because they said they will try to work something out. The store manager and the finance manager told us the reason why the price of the car changed and even the overall total amount of the deal is because they have to pay close to $1,700 to $2k for the bank to take a chance with her, it didn't make any sense because I have financed many cars before. Basically, the finance manager Robert/Bob, and the sales managers Nick and Brent, wanted to make a profit off of a person who needed help and had limited options, these guys are the biggest crooks in the Darcars Organization. What is even worst is that I called Darcars in Silver Spring, MD and Darcars in Frederick, MD, I asked the sales guys is the price that is listed online is the price I would pay if I come into the dealership, they all said YES, so I don't understand why Darcars in Fairfax, doesn't follow or honor the same rules. MYSTERIOUSLY, AFTER I WALKED OUT THE DEALERSHIP AND SAT DOWN TO EAT LUNCH AT RESTAURANT CLOSE BY, I RECEIVED A CALL FROM BRENT, WHO WAS THE SALES MANAGER FOR THE EARLIER PART OF THE DAY UNTIL THE OTHER CROOKS CAME IN, HE SAID HE WOULD SELL US THE CAR FOR $9600 OUT THE DOOR, WHEN I GOT BACK TO THE DEALERSHIP AND LOOK OVER THE PAPERWORK, ALL THOSE EXTRA CHARGES AND FEES WERE GONE, BUT THE PRICE WAS STILL $1000 ($8994) ABOVE WHAT WAS LISTED ONLINE ($7994). Darcars, Fairfax does not believe in TRANSPARENCY, the managers are DISHONEST, there's no INTEGRITY. I WOULD NOT RECOMMEND THIS DEALERSHIP TO MY WORST ENEMY, I feel bad for the sales representatives because they are so HONEST and CARING but because of the people who are in charge they will be viewed as being just like them.

Passenger door did not work but they worked with me getting repaired and gave me a good price. Inim ( hope that's the correct spelling) was great to work with. Thank you from me an three screaming kids

Bought my GTI from them. No major problems. small dent on the rear corner that did not show on the pics but they worked on the price to justify the dent. Thanks and I love this little car.

bought an A4. Good price, good people, place looks a little old....

Bought a 2008 R350 4 matic from Nick one of the sales person. Financed it with my own bank and drove it home..... Good people.

it was suppose to be a 40K mile car, but the carpets and engine oil fill cap showed 100k +, plus the cluster was completely loose. after flying in for delivery of vehicle, had to fly back home! poor quality vehicle.

Hadi is an insightful and helpful salesperson, knowledgable and friendly. We checked out a truck for a family member to purchase, and when that member decided not to buy it another family member decided to purchase it. Over a period of 4 days, Hadi was patiently there for us as we worked our way through the family decision making process. He found us a great truck at a good price without any pressure. When Hadi was not available, John was very helpful. We couldn't be happier with our experience at Darcars of Fairfax, and we highly recommend it if you are looking for a used car.

Came in to buy a Honda but it was sold the night before. I guess it was my fate because I ended up finding the perfect Camry for my family. Our Salesman Hussein worked his butt off for us bringing up cars and searching for the best options until we found the perfect car. It was better than the Honda we originally wanted. The sales manager Nick was very helpful and Bob in Finance was pleasant to work with. I will be back for more business 1000%

Can in on a Shop special.....Great service even our car was priced low and a shop special... Thanks