Reviews
Tire Repair
Called in to service on a Sat to have a nail removed from tire. Told me to come down as soon as I could. I was in and out within 25?minutes. I coyynot ask for any better service. Prompt and courteous
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent service!
Excellent truck buying experience. From the great selection of vehicles to the attention to detail of Fred and his team! From sales, to managers, to finance, very satisfied. Third vehicle I have purchased from them and I recommend all my friends and family to them as well.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent
Toyota of Wallingford Service Advisor Shawna provided prompt and courteous service, answered all my questions about any possible recalls of my 2016 Toyota Tundra. The Service waiting area was comfortable. I will return to Wallingford Toyota for all the future service on my truck. Thank you.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Sevice completed
Had no appointment but was able to leave car and the service i needed was performed,a safety issue was apparent and everything was fixed as promised, thank you
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
As Easy as Car Buying Could Be
Phil made buying a car as easy as car buying could be. He kept me up to date on when my 4 Runner would be ready and even sent videos. The paperwork was ready before I arrived so when I picked up my vehicle I was driving away in no time. Everyone was professional and friendly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Easy to Work With
This was my first time buying a car through a dealership. The experience was pleasant and very easy. Everything was well organized through the purchase. I also had to work with the service department and they were great!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great New-Car Buying Experience
This is what buying a new car should be like--from start to finish! My salesman, Jon Petro, listened to me, explained everything well, and answered all my questions. Refreshing! Finance manager Bill DiChello made the sale very straightforward, with no pressure to add additional warranties, just an explanation of what was available. All the personnel were very helpful and instilled a high level of trust. Everthing on the car was prepared well for the pickup. A couple of my friends bought new cars here in the past 13 years and had nothing but good to say about both the buying experience and the service department. Kudos, Jon and your colleagues!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Pleasant, Professional
I was immediately greeted and asked how I could be helped by a very friendly young woman named Jessica. Mr. Ballough (Jimmy) was wonderful. He talked with me and helped me find a few cars that I would meet my needs. He was knowledgeable, professional, patient, and polite. He took the time to go over all the options the car had and even offered to help with programming the phone for my daughter once we gave her the car. Jimmy even went beyond when he offered to help with our other car that was missing an additional key. I had a great experience at Toyota of Wallingford. I would not hesitate to recommend this dealership to anyone. Salesmen like Jimmy Ballough make the stressful car buying a pleasure.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent
Jimmy had great customer service. He worked with the numbers I needed to stay close to Very pleased and happy with the overall customer service
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Easy!
We went in and knew what we wanted. Steve H helped us every step of the way and made the process easy and 24 hours later we had a new truck!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car