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Toyota of Wallingford

(5,599 reviews)
Visit Toyota of Wallingford
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–1:00pm
Sunday Closed Closed
2024 state dealer award
View 24 awards
2024 state dealer award 2022 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2017 state dealer award 2016 state dealer award 2015 state dealer award 2014 state dealer award 2014 state dealer award 2013 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (203) 774-5508 (203) 774-5508
Used (203) 774-5526 (203) 774-5526
Service (203) 774-5523 (203) 774-5523

Reviews

(5,599 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota of Wallingford from DealerRater.

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Exceptional Effort, Kindness, and Overall Experience

Toyota of Wallingford made an experience I was dreading (replacing my beloved 18 year old car) as pleasant as it could possibly be. I want to give special recognition to Jon Petro, who was exceptionally patient with a self-admitted challenging customer. It was important to me to be able to negotiate for the best possible value for my money, and Jon really went above and beyond for me. His genuine kindness and willingness to work with me are rare qualities in the industry, and appreciated more than words can say.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great customer service

John worked hard to get me the deal I was looking for and did a great job ! Great people work in this dealership and make it a great environment !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great and fast service.

I like the fact that it takes them an hour and don't have to wait more than two hours for a regular car service; Very friendly staff.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Toyota Loyal Customer - Great sales & service

This is our 2nd Rav4 purchased from Toyota of Wallingford. John was very knowledgeable and was able to answer all our questions. He really knew what he was talking about. I would recommend anyone who is interested in a Toyota to visit Toyota of Wallingford and ask for John because of his Toyota knowledge and experience. He really helped us a lot and made us comfortable, he didn't pressure us in anyway and that's why we like going to Toyota of Wallingford because of John and the rest of the staff who are also very helpful to us.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

New vehicle purchase

Toyota of Wallingford is the only dealership I would do business with. Their staff is knowledgeable & friendly & keep your best interest in mind. It was no problem at all finding the vehicle that I wanted. Eric Levine & Sohail Butt made it a smooth & exciting experience for me. They found me exactly what I wanted & in no time we did the paperwork. I was introduced to the service department while making my purchase, & they were professional & set up my first appointment. It will be nice to see familiar faces upon coming in for my Toyota Care service, & thereafter.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

100% Satisfaction

The job is always done right and on time. Bob is always courteous and helpful. The shuttle car is most convenient, dependable.and prompt. Nice personal touch,.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great

I have always had great sales and service experiances at Toyota of Wallingford. Everyone I have ever dealt with there is Friendly and Knowledgeable. I just bought my 2nd vehicle from Elvin... I recommend him all the time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Working deals on his day off!

Jon worked our deal on his day off! I would do business with him again! Overall pleasant experience. It doesn’t get much better than that.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Lease new car

I gave a 5 star rating for exceptional service, and met my needs in terms of monthly payments. Fred is a great salesman and I’ll refer anyone who is looking to buy new or used car to Toyota Wallingford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Good service.

Convenient to schedule, quick turnaround. Always able to get a shuttle to and from work during service so I don't have to sit in.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.