Reviews
Exceptional Effort, Kindness, and Overall Experience
Toyota of Wallingford made an experience I was dreading (replacing my beloved 18 year old car) as pleasant as it could possibly be. I want to give special recognition to Jon Petro, who was exceptionally patient with a self-admitted challenging customer. It was important to me to be able to negotiate for the best possible value for my money, and Jon really went above and beyond for me. His genuine kindness and willingness to work with me are rare qualities in the industry, and appreciated more than words can say.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great customer service
John worked hard to get me the deal I was looking for and did a great job ! Great people work in this dealership and make it a great environment !
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great and fast service.
I like the fact that it takes them an hour and don't have to wait more than two hours for a regular car service; Very friendly staff.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Toyota Loyal Customer - Great sales & service
This is our 2nd Rav4 purchased from Toyota of Wallingford. John was very knowledgeable and was able to answer all our questions. He really knew what he was talking about. I would recommend anyone who is interested in a Toyota to visit Toyota of Wallingford and ask for John because of his Toyota knowledge and experience. He really helped us a lot and made us comfortable, he didn't pressure us in anyway and that's why we like going to Toyota of Wallingford because of John and the rest of the staff who are also very helpful to us.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
New vehicle purchase
Toyota of Wallingford is the only dealership I would do business with. Their staff is knowledgeable & friendly & keep your best interest in mind. It was no problem at all finding the vehicle that I wanted. Eric Levine & Sohail Butt made it a smooth & exciting experience for me. They found me exactly what I wanted & in no time we did the paperwork. I was introduced to the service department while making my purchase, & they were professional & set up my first appointment. It will be nice to see familiar faces upon coming in for my Toyota Care service, & thereafter.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
100% Satisfaction
The job is always done right and on time. Bob is always courteous and helpful. The shuttle car is most convenient, dependable.and prompt. Nice personal touch,.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great
I have always had great sales and service experiances at Toyota of Wallingford. Everyone I have ever dealt with there is Friendly and Knowledgeable. I just bought my 2nd vehicle from Elvin... I recommend him all the time.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Working deals on his day off!
Jon worked our deal on his day off! I would do business with him again! Overall pleasant experience. It doesn’t get much better than that.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Lease new car
I gave a 5 star rating for exceptional service, and met my needs in terms of monthly payments. Fred is a great salesman and I’ll refer anyone who is looking to buy new or used car to Toyota Wallingford.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Good service.
Convenient to schedule, quick turnaround. Always able to get a shuttle to and from work during service so I don't have to sit in.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
