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Toyota of Wallingford

(5,599 reviews)
Visit Toyota of Wallingford
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–1:00pm
Sunday Closed Closed
2024 state dealer award
View 24 awards
2024 state dealer award 2022 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2017 state dealer award 2016 state dealer award 2015 state dealer award 2014 state dealer award 2014 state dealer award 2013 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (203) 774-5508 (203) 774-5508
Used (203) 774-5526 (203) 774-5526
Service (203) 774-5523 (203) 774-5523

Reviews

(5,599 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota of Wallingford from DealerRater.

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New 2018 Rav 4

JOHN AND THE SALES TEAM WORKED HARD IN EARNING MY BUSINESS AND THE EFFORT DID NOT GO UNAPPRECIATED AS THEY PERFORMED BETTER THAN ANOTHER DEALERSHIP. THEY FOUND THE CAR AND OPTIONS I REQUESTED AND WORKED WITH ME ON PRICE AND PAYMENTS. THE INFORMATION I REQUESTED CAME BACK FAST AND CLEAR AND THE CLOSING PROCESS WITH BILL WAS FAST AND EFFICIENT. ALL ASSOCIATES I CAME IN CONTACT WITH WERE PLEASANT AND ATTENTIVE.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great Experience and great Car

I drove and hour and half to go to this dealership. They were very welcoming. When I got there the cars I was interested in were already waiting out front for me. I worked with Jon who was fabulous. He was very informative, and answered all our questions. Because we lived so far from this dealership they worked well with us so I could take the new used car home that day. Everyone in sales was efficient and pleasant to deal with. Overall great experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Pleasant Customer Experience

I have been purchasing vehicles from Toyota of Wallingford off & on for 18 years, quality and service are reliable and the vehicles I have come home with are always in fine working order. Recently came in to trade in a 4Runner I had bought but really needed a truck for work and life activities. Jon and Eric worked closely with me and found me a recent auction ride that fit my needs perfectly. Happy to shop their and recommend them to friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Exceptional experience

Dan Roberts and John Petro where incredibly helpful they did everything they could to get me into the vehicle I wanted in the end everything worked out and I left the dealer in my new truck. Nice team work I will absolutely recommend to everyone to try Toyota of wallingford before going to any other car dealer .Thanks for the wow factor.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great services

My husband and I had a rav4 that was coming to end of lease and knowing that I wanted a bigger car that was going to grow with my family Fred was right there to answer questions that would better suited for my family. We ended up on a highlander and couldn’t be happier with my choice. They knew our budget and worked with it and gave us great customer service the whole time!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Prompt, effiicient service

Service employees are efficient and pleasant to deal with. It's convenient to be able to book an early am appointment and wait without taking a half of a day from work - I was in my office 20 minutes after my normal time - Service is efficient and prompt!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Easy to schudule maintaince

They can get you in in you need emergancy work preformed and they are open early and late to fit any ones schedule. Give them a try.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Good Experience

Steve was very Patient and friendly, I didn’t feel rushed to make a decision. Everyone was very accommodating and a pleasure to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Excellant service

I would refer Toyota of Wallingford to all my friends and family. Their vehicle prices are very reasonable and they are more than fair for the prices on your trade ins.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

thank you

Was happy that they agreed to rectify something that went wrong at an appt. They were prompt and fair at the next service. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.