Reviews
Satisfied customers-thank you!!
Steve Zion, Sr. and his staff went “above and beyond” making us feel special. We mentioned during the sales process, that my sixteen year-old son is a huge NASCAR fan and hopes to be a driver someday. When we returned the next day, Steve delivered an autographed hat by Joey Lagano!!! That was a “wow moment”!!! In addition to Steve’s thoughtfulness, John, CJ and Dan each treated us with service excellence. We never felt pressured and they were willing to explain the process with care and patience. I work in healthcare so treating customers with service excellence and genuine kindness is deeply important to me. My husband and I were not disappointed at Toyota of Wallingford. Steve, John, CJ and Dan, you now have lifelong customers!! Thank you for a fantastic experience!! We hope we will be inviting you to a NASCAR race in the future to see our son, Hunter Johnson, win the Camping World Truck Series Championship at Homestead, Florida driving a Toyota!! Sincerely, Carl & Bernie Johnson
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Pleasant and very helpful
This will be my second car, that i bought at Toyota of Wallingford , and is by far one of the best car dealerships. Lily Browne, went above and beyond!!!! GREAT STAFF!!! Highly recommended.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Amazing Toyota dealer.
Toyota of Wallingford is by far one of the best car dealerships. Steve Sr, Steve jr and everyone in sales management just do a great job caring for their customers. Honest sales people to sell reliable cars. I have never been more pleased with the experience I get when I walk into Toyota of Wallingford in the sales to the service department- the staff is just amazing. I highly recommend this dealership for anyone looking to purchase a car or truck. Honest and reliable dealership as well as people.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Check tire pressure
Tire pressure light came on after the first extremely cold day in CT; Service center rep scheduled a check up for me, technician checked and added air. There was no charge for this service and the wait time was very short.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Comfortable Feeling
I am a new Toyota owner. I had been searching for 3 weeks. Wallingford Toyota was my last stop. I was assigned Joe and once he sat down. I felt at ease. He has a beautiful personality. He is a listener; and a no frills individual. Made this nightmare of locating a car for a reasonable offer without the hassle and dishonesty of salesman. An easy transaction. A good salesman
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
5***** Experience
So excited with my new Highlander ?. Lily Browne was very helpful made my Experience very smooth. Buying car there was what I expected,, Professional detailed explained and very helpful. Reason I keep coming back to wallingford Toyota . Previously bought a Camry. Planning to go back to get my 3rd Toyota.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Experience
Really great team at Toyota of Wallingford. They are not pushy at all and willing to go above and beyond. Very impressed by everyone from the front desk, sales, financing, service and management.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
New auto purchase
Excellent service from beginning to end. I also had a damaged Prius which needed repair and the service was beyond excekkent! Sohail Butt and Eric Levine are awesome.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Purchased a new 2018 Toyota RAV 4 LE
We just purchased a new 2018 RAV 4 LE from John Savenelli and had a great experience. Very happy with the customer service at Toyota of Wallingford.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great service
Stress free buying experience, Jay was great and Phil was very knowledgeable about the Highlander. Love my Hybrid. I am looking forward to servicing my car at the dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car