Reviews
Buying a car at Wallingford Toyota
Steve was very friendly and knowledgeable , We had a very good experience , Would recommend Stev and your dealership to friends and family looking for a new or used car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great all around service
This is my fourth purchase from Toyota of Wallingford. My first was a 97 Honda which introduced me to salesman Elvin Witcher. Elvin also helped me with my purchase of a 2005 Highlander. It was Elvins concern for what I needed and could afford that brought me back to Toyota of Wallingford. I have since traded up to a 2013 Highlander and recently to a 2015 Highlander. While Elvin is still with the dealer he was not available for my recent purchase. Phil Orzel assisted me with this purchase and it was a pleasure to work with him. He was very knowledgeable about the product and answered all questions quickly and honestly and his interaction with the business office led to a sale that was good for all parties. When it came to the sit down with finance, Dan Roberts, took as much time as necessary to walk me through ALL the paperwork and did not try to sell me something I did not need. Once again a good car buying experience...I will be returning to this dealer for my wife's next car hoping that the experience continues.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great customer service
Everyone at Toyota is outstanding. No matter what the question, it is answered clearly and quickly. My Prius is almost Four years ago and my complete experience has been totally pleasant. Thank you.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Fred was great!
I traded in my 4Runner for a TRD Pro 4Runner in November of 2018. Fred was very patient and answered all questions and made the overall process hassle free and was not pushy. Keep up the good work Fred.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great Customer Service
I purchased my car at Toyota of Wallingford 5 years ago, and always return for the free oil changes and any other maintenance work. Attention is given as soon as I walk in, the staff are always polite and helpful. I usually wait in the showroom, and have a free cup of coffee. The work is always done well, on time and at a reasonable cost. All of the staff that I have encountered are friendly and considerate. There is never a hard sell to get work done, or to purchase a new car. I would not go anyplace else for work on my car, or when I want to purchase another car. I highly recommend Toyota of Wallingford.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Always answer all my questions
Great knowledge of the cars, sales man was very patient. He showed me 4 different cars with a smile Sales manager was very friendly, I already recommended this dealer to a friend
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience
Everybody was extremely helpful and easily reached for any communication. Joe especially went above and beyond to make sure all my needs were met. I’m very happy with my purchase.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great customer servicd
I went in to purchase a used vehicle at Toyota of Wallingford and right away I was greeted at the door by John. He was very accommodating to what we were looking for and what our budget was. He showed us a 2015 RAV4 which was in the price range we were looking for. Took the car for a test drive and sure enough it was exactly what my wife and I were looking for. Great job to John and the rest of the staff at Toyota of Wallingford
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great experience
Phil Orzel is the best sales professional I've ever had the pleasure of meeting. He kept everything very simple ,easy and he took great care of us from beginning to end. Thank you Phil
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Charles Ingold .
On 2/20 , Service Department recommended new battery . I had question on plate design ; no data was immediately available . I selected highest quality model available . At checkout , I was presented requested data. I had already made choice ; staff did not have to take this extra step ; THANK YOU BOB and check-in associate who took my information , young lady at desk closest to door . In these times of ubiquitous rising prices , employee attitudes and actions like these are what help your business separate itself from the herd . Charles ingold .
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
